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Holiday Inn Resort Penang

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Holiday Inn Resort Penang
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2,039 Reviews from our TripAdvisor Community

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Showing 1,842: English reviews
Melbourne, Australia
Reviewed 26 March 2015

Clean and spacious hotel. We stayed for 5 nights in a standard room. We were upgraded to a room with balcony for free when we arrived (yay!). Hotel has two towers, one at the each side of the Main Street. We were in the big building were the gym is located. To go to the pool and other amenities you...

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Helpful?
5Thank Verdecillo
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Verdecillo” Delighted to read my Team did a great job for you and you enjoyed the balcony room. Thank you for taking the time to write a review of our hotel. I fully agree with you, the sunset over the light house hill and the sea, viewed from sitting in our garden and sipping a drink or from the...

Athens, Greece
Reviewed 26 March 2015

right in the center of Batu Ferringhi beach, the local bus to Georgetown and the hop-on hop-off bus stopping right in front, the hotel is a cool way to know Penang. The night market in front of the hotel is a plus, the personel is extra friendly and helpful, the pool very nice and the food delicious!

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Helpful?
3Thank stavgeor
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear ”stavgeor” We are very glad that we could impress you with our Holiday Inn Resort Penang and thank you for taking the time to write a review for our hotel. Appreciate the mention of our team which is always getting great reviews for their service delivery. Our hotels offers great local Malaysian and Western Food and our two Northern...

Toronto
Reviewed 25 March 2015

We are among the many long-stay visitors to this hotel who return year after year. We ask ourselves what brings us back. The reasons are many but here a few - the staff go out of their way to make us feel welcome and part of the "family"; the upper management meet and greet the visitors at breakfast to talk...

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Helpful?
2Thank Canadian079
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Canadian079” A pleasure having you at our hotel again and thank you for your fifth review of our hotel. We are glad you like the continuous changes we do in the hotel and you can be excited for the next step of continuous modernization of our hotel. The resort center will be completed and the new Deli and Boost...

Reviewed 24 March 2015 via mobile

Checked in at the Beach Wing Holiday Inn Resort Penang last night. The staff is very politely n hv a nice smile. I went in the room n I saw a piece of paper telling me that who had setting up everything for my stay. The person who did this is Marina. The room is clean n neat everything I...

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Helpful?
1Thank Raymond O
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Raymond O” Appreciate you are taking the time to write a review for our Holiday Inn Resort Penang and highlighting our housekeeping team member Marina which has been looking after your room. Thank you as well for the comment that she kept your room nice, clean and tidy. For the coffee we have the coffee sachets and decaf coffee...

Reviewed 21 March 2015

Good job Holiday inn was truly happy during our stay at your hotel and your staff from concierge to front desk and cafe was the best service ever for us and would definitely our upmost stop if we evet go to penang again our visit was on the 18th march too bad its just for one day keep up with...

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Helpful?
4Thank ymoms
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “ymoms” Delighted to read my Team did an excellent service delivery for you and created memorable moments. Appreciate you are taking the time to write a review for us and please do not hesitate to reach out to us directly for your next visit to Penang where you have hopefully more time to explore the beauty of Batu Ferringhi....

Sunderland, United Kingdom
Reviewed 20 March 2015

having just returned from a vacation at this hotel,I must acknowledge the location of this hotel is superb,right in the centre of Batu Ferringhi with the night market litteraly on the doorstep.The amenities and the staff are amazing,the would greet you daily with a smile and a friendly word each and every day The hotel rooms are bright,clean ,spacious and...

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Helpful?
2Thank john s
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “John S” We are very glad that we could impress you with our Holiday Inn Resort Penang from location being in walking distance to everything. The spacious and clean rooms with great views over Batu Ferringhi and the sea. Thank you as well for highlighting our great team which we are very proud of to have continuous great remarks...

Sydney, Australia
Reviewed 19 March 2015 via mobile

The place is good as per the review but need to work on small things like cleaning. Carpet wasn't properly cleaned and toilet had some hairs. The smell in the room wasnt great either. Please bear in mind these were not an issue. The room was was great n bed was awesome. Balcony was provided.the look if the room was...

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Helpful?
2Thank Hasnain K
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Hasnain K” Appreciate you are taking the time to write a review for our Holiday Inn Resort Penang and we will highlight your comments to our team to continuously improve in our delivery. We are glad you enjoyed our newly added Tea Tarik station enabling to have some local flair in the preparation on display and offering a local...

Nottingham, United Kingdom
Reviewed 17 March 2015

My husband and I only stayed for one night, but we were very happy with it and would stay again. I did not go in the pool or use any of the other services so cannot vouch for any of those things. I believe it offers a range of facilities though and is suitable for all types of traveler. The...

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Helpful?
3Thank klbea
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “klbea” Greetings from Holiday Inn Resort Penang and thank you for your review and highlighting our clean and comfortable hotel with great team members. A shame you have not been able to enjoy more time with us to explore the hotel and as well the great area of Batu Ferringhi. There is lot’s of cultural, natural and culinary exploration...

Reviewed 16 March 2015

The hotel is strategically located near the restaurants, stalls, beach and public transportation is easily accessible from the hotel. If you do not like to stay in a crowded area, you probably won't enjoy your stay there because there isn't a lot of privacy as compared to other hotels I've stayed in Penang. Plus, our room faced the streets and...

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Helpful?
Thank Alia Z
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Alia Z” Thank you for your review and glad you enjoyed your weekend stay with us and highlighting our great team and the room service you enjoyed. All the major hotels in Batu Ferringi are on the same road with pretty much the same traffic. The great location of our hotel just in walking distance to the night market...

Kuala Lumpur, Malaysia
Reviewed 15 March 2015 via mobile

super poor service, dirty towels, room number not linked to purchases in the resort, when asked to book a taxi got cheated and forced to use a expensive service, extremely poor service, lack of coordination for the staff. strongly avoid

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Helpful?
3Thank Luca B
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “lbarberis” We value all feedback to continuously improve on our delivery. I am sorry that you found the team delivering poor service at our hotel and have sent you a direct message through TripAdvisor as I would like to understand the examples to work with the team to improve on those and understanding your comment about the purchases not...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Resort Penang, together with its excellent location in the heart of famous Batu Ferringhi makes it easily accessible to the Night Market, shops and restaurants. The resort is situated right on the beach, split into two buildings- the Beach Wing, located at the beachside, or Ferringhi Tower, located directly across the road to the beach. The Ferringhi Tower commands spectacular views of both the hills and sea front and is linked by an overhead covered walkway. 358 spacious rooms with a great combination of Family Studios and Kidsuites, the resort is perfect for families and couples looking for a retreat. To also make your every moment of your stay an absolute delight, we make every dining experience special in its own way. As the only hotel offering speciality Northern Indian cuisine, it will be feast that will leave you with 'spicy' memories. At the Holiday Inn Resort Penang, you will discover an exotic way to truly enjoy your vacation and cherish every minute of it. Right from the warmth of the people, the quaint sights & sounds of the island's rich cultural heritage and the rejuvenating hospitality of Holiday Inn Resort Penang. ... more   less 

Additional Information about Holiday Inn Resort Penang

Address: 72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $71 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Resort Penang 4*
Number of rooms: 358
Reservation Options:
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Also Known As:
Holiday Inn Resort Penang Hotel Batu Ferringhi
Holiday Inn Penang
Holiday Inn Georgetown
Georgetown Holiday Inn
Holiday Inn Resort Penang Batu Ferringhi, Malaysia
Hotel Style:
#1 Best Value Hotel in Batu Ferringhi
#4 Romantic Hotel in Batu Ferringhi
#4 Luxury Hotel in Batu Ferringhi
#4 Business Hotel in Batu Ferringhi
#4 On the Beach Hotel in Batu Ferringhi
#6 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Penang staff and other travellers.
52 questions
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Singapore

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Questions? Get answers from Holiday Inn Resort Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the west side are very sunny and have a very good view to the jungle and sea”
 of 5 bubbles zahedeh, 24 Feb 2017 | Read review
“Tower section higher floors have a balcony with ocean views”
 of 5 bubbles 51Gail, 17 Feb 2017 | Read review
“Balcony rooms are lovely”
 of 5 bubbles 474smitap, 16 Feb 2017 | Read review
“by the beach”
 of 5 bubbles 161azilaa, 14 Feb 2017 | Read review
“Resort side to be nearer all facilities”
 of 5 bubbles Boomtowncats, 13 Feb 2017 | Read review
5 of 5