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Holiday Inn Resort Penang

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1,938 Reviews from our TripAdvisor Community

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Showing 1,748: English reviews
Belfast, United Kingdom
Reviewed 25 November 2014

After reading reviews we were doubtful about staying in this hotel but were we can honestly say it was terrific . The rooms in the tower block were spacious beautifully decorated and spotless. The staff from car park attendant cleaning staff and front desk staff could not do enough to help make our holiday special. The breakfast was wonderful lots...

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Helpful?
Thank Shirley W
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Shirley W, Many thanks for your valuable feedback that you have posted on Tripadvisor. I am delighted that we were able to provide you with a memorable experience and I am happy to hear that you had an enjoyable stay with us. We greatly appreciate your tremendous compliments about all our team especially Maria and Faruq for their contribution...

London
Reviewed 23 November 2014

Overall the experience was good but not amazing. We booked a room with a sea view, we did get a sea view, however, we were in a separate building where you had to cross the main road so your view was of the sea, mountains and the main road, I thought we were getting a beach view. The breakfast was...

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Helpful?
Thank Travelbugx1
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Travelbugx1, Greetings from Holiday Inn Resort Penang! Thank you for your review about our Resort on Tripadvisor. I am happy to hear that your overall experience with us was good and I am glad that you liked our breakfast and the variety served. Thank you for your compliments regarding our room cleanliness. However, I was sorry to read about...

world
Reviewed 21 November 2014

Have been there with family on November. Even if booking done through Expedia, they recognized my Intercontinental gold status and upgrade our room to the beach wing (manager on duty very friendly and professional). Front parking is quite small but found always to park the car. Beach is ok, pool and restaurant too. Baby sitter in kindergarten is 10 rm/hour,...

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Helpful?
Thank antonisworld
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear antonisworld, Greetings from Holiday Inn Resort Penang. Thank you very much for taking the time to share your review on Tripadvisor I am pleased to read that you and your family enjoyed your overall stay with us. Your compliments upon our duty manager for being professional and friendly are greatly appreciated. We look forward to welcoming you and your...

Reviewed 21 November 2014 via mobile

Nice place but from the smell of it, furnitures and all are abit old..restaurant bite are big portions..walk out and u have the night market and foods..still prefer sheraton as it is new and cozy.around 20 min away from the city.

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Helpful?
Thank Andrew O
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Andrew O, Greetings from Holiday Inn Resort Penang. Thank you for taking the time to write a comment about your experience with us on Tripadvisor. I was sorry to read about the inconvenience you experienced with the smell and furnitures during your stay with us. Rest assured that your comments have been well noted for future improvement. Once again,...

London, uk
Reviewed 21 November 2014

We stayed here for 11 days in February /March 2014. We found the service excellent, the breakfast very good. Maria was very helpful and cheerful and always had good advice. We stayed in the tower which was great. Great views, very clean, extra towels in the evening if we wanted. Situated by the night market and all the local food...

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Helpful?
Thank trave1mad
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear trave1mad, Warmest greetings from Holiday Inn Resort Penang. Many thanks for the valuable feedback that you have posted on Tripadvisor. I am pleased that we were able to provide you with a memorable experience and I am delighted to hear that you enjoyed your stay with us. We greatly appreciate your compliments about the service offered to you, breakfast...

Singapore, Singapore
Reviewed 20 November 2014 via mobile

Got upgrades to beach view after complain abt the renovation noise at the other wing. Deluxe room with beach view was great ! Pool need a complete makeover though as it's old The beach at batu ferringi hv seen better days too... Definitely need a car to get around n driving around Penang is not difficult

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Helpful?
Thank Jo-Jede
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Jo-jede, Greetings from Holiday Inn Resort Penang. Thank you for taking the time to write a comment about your experience with us on Tripadvisor. I am glad that you like our rooms and I have taken note of your feedback with regards to the pool for future improvement. Thank you once again and hope to have the opportunity to...

Brisbane, Australia
Reviewed 17 November 2014

We stayed here for 3 nights in November 2014 with our 2 kids aged 8 & 5. At check in I asked for an upgrade as I wanted a balcony, and we were given one free of charge. What a lovely room we had! We were very impressed! We were in the tower, I wouldn't have liked to be on...

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Helpful?
Thank Lorza81
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Lorza81, Greetings from Holiday Inn Resort Penang! Thank you for taking the time to share your experience with us on Tripadvisor. I am truly happy to know that you and your family had a wonderful stay with us and were impressed with our rooms. We look forward to welcoming you back to have another wonderful experience with us in...

Reviewed 17 November 2014 via mobile

Very impressed with the overall ambience the service the friendliness of the staff and the location.value for money.the hotel has two blocks one facing the beach and the other facing the hill.both are connected by a skybridge and the lounge and restaurant facing the beach have good food and excellent service.

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Helpful?
Thank Ramdas R
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Ramdas R, Greetings from Holiday Inn Resort Penang! Thank you for your review about our Resort on Tripadvisor. I am happy to hear that you had a wonderful stay and were truly impressed with our overall service. Thank you also for your compliments about our food as well as our friendly and helpful team who are definitely a key...

Kuala Lumpur, Malaysia
Reviewed 16 November 2014

We stayed in the garden wing instead of the beach wing this time around as we felt it would be cooler than those near the beach. The room was above average. No complaints as the room was clean and everything was in order. The buffet spread was good and the cafe staff were attentive. As a few reviewers have mentioned,...

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Helpful?
Thank gwenowen75
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear gwenowen75, Greetings from Holiday Inn Resort Penang. Thank you for your precious time in posting your review on Tripadvisor. Your compliments about the cleanliness of our rooms, our buffet spread and also the restaurant staff being attentive is very much appreciated and I will definitely share this with them. It was our pleasure to have you with us and...

Preston, United Kingdom
Reviewed 16 November 2014

There may be more luxurious and more salubrious resorts around in Batu Ferringhi but we were 100% happy with our three nights at the Holiday Inn. We booked a room beach side with a sea view which we would recommend for ease of access to the pool and the view; however the views from the tower must be very pleasant...

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Helpful?
2Thank NinaTom
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear NinaTom, Greetings from Holiday Inn Resort Penang. Thank you for sharing your review with us on Tripadvisor. I am delighted to know that you were happy with your stay with us. I am also glad to hear that we were able to live up to your expectations of us in terms of our location, rooms and service offered by...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Resort Penang, together with its excellent location in the heart of famous Batu Ferringhi makes it easily accessible to the Night Market, shops and restaurants. The resort is situated right on the beach, split into two buildings- the Beach Wing, located at the beachside, or Ferringhi Tower, located directly across the road to the beach. The Ferringhi Tower commands spectacular views of both the hills and sea front and is linked by an overhead covered walkway. 358 spacious rooms with a great combination of Family Studios and Kidsuites, the resort is perfect for families and couples looking for a retreat. To also make your every moment of your stay an absolute delight, we make every dining experience special in its own way. As the only hotel offering speciality Northern Indian cuisine, it will be feast that will leave you with 'spicy' memories. At the Holiday Inn Resort Penang, you will discover an exotic way to truly enjoy your vacation and cherish every minute of it. Right from the warmth of the people, the quaint sights & sounds of the island's rich cultural heritage and the rejuvenating hospitality of Holiday Inn Resort Penang. ... more   less 

Additional Information about Holiday Inn Resort Penang

Address: 72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $69 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Resort Penang 4*
Number of rooms: 358
Reservation Options:
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Also Known As:
Holiday Inn Resort Penang Hotel Batu Ferringhi
Holiday Inn Penang
Holiday Inn Georgetown
Georgetown Holiday Inn
Holiday Inn Resort Penang Batu Ferringhi, Malaysia
Hotel Style:
#1 Best Value Hotel in Batu Ferringhi
#4 Luxury Hotel in Batu Ferringhi
#4 On the Beach Hotel in Batu Ferringhi
#4 Romantic Hotel in Batu Ferringhi
#4 Business Hotel in Batu Ferringhi
#6 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Penang staff and other travellers.
44 questions
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Questions? Get answers from Holiday Inn Resort Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tower has great views, more modern”
 of 5 bubbles fhjensen, 8 Dec 2016 | Read review
“Beach view is closer to pool , beach and resturant”
 of 5 bubbles 888PeterL, 7 Dec 2016 | Read review
“The seaview rooms with a balcony in the Ferringhi Tower on a high floor are fabulous”
 of 5 bubbles COK64, 5 Dec 2016 | Read review
“Beach facing rooms are the best”
 of 5 bubbles IanMcP, 3 Dec 2016 | Read review
“Ask aout dehumidifiers.”
 of 5 bubbles Americanwomanineurop, 26 Nov 2016 | Read review
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