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PARKROYAL Penang Resort, Malaysia

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PARKROYAL Penang Resort, Malaysia
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2,262 Reviews from our TripAdvisor Community

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Showing 2,099: English reviews
Reviewed 2 days ago NEWvia mobile

We always enjoy our stay at parkroyal and the staff and stretch of beach are super. The reception, concierge, housekeeping and coffee house staff esp mr mahendra asst manager at the coffeehouse made our vacation very pleasant despite the food not being what it used to be. The only food deserving of compliments is the nightly cookies housekeeping leaves in...

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Helpful?
Thank szvl
Amsterdam, The Netherlands
Reviewed 4 days ago NEW

We started in this hotel with a beautiful garden, nice swimming pool and an excellent breakfast. Do take a grand de luxe seafacing room, with a balcony. The standard room is small. Friendly staff with good helpfull attitude make your stay pleasant.

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Helpful?
Thank Irene R
Reviewed 4 days ago NEWvia mobile

We are still staying here and checking out on 21/1. Overall, love the views and service but let down by room's condition Plusses: - great relaxing atmosphere with beach couches and swimming pool - superb breakfast - felt welcomed- loved the welcome drinks and cold towels- nice touch! - comfortable bed and room size - choose Grand Deluxe for Seaview-...

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Helpful?
Thank Esther H
Singapore, Singapore
Reviewed 6 days ago NEWvia mobile

No surprise factor cos it's what we expected for a hotel of this class... standard room was pleasant with good amenities, satellite channels, 24 hours gym. It's a shame they didn't have steam facilities for in-house guest. Some hotels tie up with spa to let guests use strambath and jacuzzi. Service from both front office and F&B staff are good....

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Helpful?
Thank Almyhappy
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Almyhappy, Thank you very much for your comments and we hav etaken note for the SPA improvement which are in the plan in our renovation on goin gnow. Yes we have implimented smoke free in the building and we have created a few zone in garden and front o fth ehotel for our guests smokers. The regulation is mainly...

Richland, Washington
Reviewed 1 week ago NEWvia mobile

We have been to this resort at the same time of year (mid-January) for the past 3-years! Staff and location are outstanding. Great pool! Hotel is going through a remodel and I will guess the rooms will be great. What you pay for a room depends on your wallet. Go with that as the resort is great. A thumbs up...

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Helpful?
Thank tj20travel
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear tj20travel, How nice to receive your great scores and comments, greatly appreciated! You can rest assure I will share them with my Team and it will surely come as a great boost of moral to all of them and ensure for all of us to keep trying harder to provide our guests with memorable hotel experiences at PARKROYAL Penang....

Singapore, Singapore
Reviewed 1 week ago

We stayed 3N, 12-15 Jan, our first time at this hotel. Nice ! We had booked a standard room, and had asked for a room with a quiet facing. We were pleasantly surprised when upgraded to a superior room with a proper king sized bed (not twin beds pushed together). The small balcony had no view as we were on...

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Helpful?
2Thank Singapore0426
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Singapore0426, Thank you very much for your kind and nice review. I am very pleased that you enjoyed our breakfast and our food quality. We are so glad you had a memorable time with us at PARKROYAL Penang Resort and we all look forward to welcome you back in a not too distant future inour transformed PARKROYAL Penang Have...

Reviewed 1 week ago via mobile

Since this is a beach resort the location to ocean is the best one can find. However, the room facilities are out of date, the room cleaning is poor, there is odd inside room. Not really worth the money they asked. Need to be careful when booking this property especially when you are expecting a precious time for long expected...

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Helpful?
Thank Yonghao M
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Yonghao M, Thank you very much for your feedback, very much appreciated, I apologise most sincerely if we fail to provide you with a memorable experience. We are pleased to let you know we are presently in process of planning our renovation and we do hope we will have the opportunity to welcome you back and make you feel...

Reviewed 1 week ago via mobile

Hotel situated near night market and wide variety of eating options. We stayed in the grand deluxe Ocean view suite. Staff very friendly and good service provided. Hotel defnitely recommended for enjoyable stay.

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Helpful?
Thank Roshaan A
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Roshaan A, Great to hear you had a positive and enjoyable time with us. We are real happy we could have created memorable hotel experiences for you at PARKROYAL Penang Resort. Have a fantastic and awesome time ahead. Very sincerely, Francois

Reviewed 1 week ago via mobile

A modern hotel located I. The heart of the night markets at bat Ferringhi. The rooms are large and bathroom has been modernised and has a large walk in shower. Breakfast is good with the usual egg bar and lots of choice. Wifi can be slow. There is a terrific kids pool with a large water slide and next to...

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Helpful?
1Thank Vicki D
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Vicki D, Thank you so, so much for your very kind feedbacks. It is always with great pleasure that with my Team, we try to make our guests stay memorable and enjoyable. Thank you again very much for your positive and kind comments and it will go a very long way with my Team to motivate them to work...

Whitley, United Kingdom
Reviewed 1 week ago

Have just returned from 3 weeks stay at the Parkroyal. The hotel is currently undergoing refurbishment which is a good move as it was looking a little tried. Having said that we had 2 Superior rooms with sea and hillside views which were a good size bathroom was adequate and there was built in robes, TV and Wi-fi. The grounds...

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Helpful?
3Thank Lynn L
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Lynn L, Tahnk you so much for your good score and kind comments. We are very pleased tha tyou had a memorable time with us and with our transformation program we look forward to welcome you back in our greatly improved facilities for a better comfort to all our guests. We should be getting soon some room back! Have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 

Additional Information about PARKROYAL Penang Resort, Malaysia

Address: | Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $97 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
Number of rooms: 309
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Asiatravel.com Holdings, Orbitz, TripOnline SA, Agoda and Travelocity so you can book your PARKROYAL Penang Resort, Malaysia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Hotel Style:
#2 Family Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Penang Resort, Malaysia staff and other travellers.
41 questions
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Questions? Get answers from PARKROYAL Penang Resort, Malaysia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This year the rooms are renovated. Cannot wait to see them!”
 of 5 bubbles irener953, 19 Jan 2017 | Read review
“Suggest you do not take rooms fronting the hotel and over looking road”
 of 5 bubbles LynnL84, 11 Jan 2017 | Read review
“Standard rooms have hill views. We saw monkeys every night from our room.”
 of 5 bubbles johnpC8175ZF, 6 Jan 2017 | Read review
“Go for a higher floor and a sea facing room. the grand deluxe rooms are very spacious”
 of 5 bubbles Lindsb66, 4 Jan 2017 | Read review
“Beach view for sure is great but the room facing the main room ain't that bad as the surrounding is with trees which is pretty pleasant.”
 of 5 bubbles KK2104, 3 Jan 2017 | Read review
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