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PARKROYAL Penang Resort, Malaysia

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PARKROYAL Penang Resort, Malaysia
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2,339 Reviews from our TripAdvisor Community

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There are newer reviews for PARKROYAL Penang Resort, Malaysia
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Showing 2,170: English reviews
Singapore, Singapore
Reviewed 1 week ago

I had been to the hotel 20 years ago when I first time travelled to Malaysia and during that time it was simply fantastic. This time I would say it was just average. We had some issue with a leaking basin in the washroom, but it was fixed by the technicians within 2 hours. The hotel is undergoing some renovation...

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Helpful?
Thank SeldomFlyer
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear SeldomFlyer, Thank you for sharing with us and regret that you did not share your feedback with us in regards of the breakfast as it will have greatly assist us to improve ourselves an understand better the issue as right now it is a little difficult to focus on the issue. We look forward to welcome you back in...

Perth, Australia
Reviewed 1 week ago

Stayed 7 Days in March for wife's birthday. As normal all staff are wonderful and made our time very relaxing. We stayed on the 5thFloor good views over the grounds to the sea. Yes the hotel is getting renovated ,yes some noise but to the guests that complain , build a bridge get over it and get on with your...

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Helpful?
1Thank Gazza59011
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Garry and Helene, Your very generous words of confidence and support are so so so encouraging and reassuring to all of us at PARKROYAL Penang and can't wait to welcome you back inner transformed PARKROYAL penang and assure you an even more memorable time with us with another great celebration. THANK YOU A MILLION ONCE AGAIN for your very...

Penang, Malaysia
Reviewed 1 week ago

In short, its a good stay - easy access to places nearby, kids love the pool, clean and comfortable room, variety of food in for the breakfast buffet, love the views at the restaurants and the list goes on... But the hotel is renovating, so as a heads up, if can choose your rooms to avoid the noise

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Helpful?
Thank Pugaa M
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Pugaa M, Thank you very much for your kind message about tour services, food quality and Associates. We look forward to welcome you back in our transformed resort to provide you an even more memorable time with us at PARKROYAL Penang Have a wonderful wonderful time ahead Sincerely Francois

Reviewed 1 week ago

This was my 3rd time at this hotel and it was just as wonderful as the first time! I have already booked my stay for next year! Although the hotel is currently under renovation, the staff and the management took every effort to ensure the upmost comfort! The hotel is beautiful and I can't wait to stay there again.

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Helpful?
Thank N S
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear N S, How wonderful to read your very comforting words and reassurance about our associates, and services. I do apologise once again for any inconvenience with our transformation and look forward to welcome you back in a not too distant future inner transformed PARKROYAL Penang. Have a real outstanding time ahead. Most sincerely Francois

Singapore, Singapore
Reviewed 1 week ago

Really nice hotel with beautiful views and good access to the beach. We were lucky to get bumped up one level to a nice suite with our private garden access. Very scenic place. Breakfast buffet had a lot of options. We had an incident at the hotel which the management staff didnt seem to take seriously at first but after...

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Helpful?
Thank elfuego_vazquez
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear elfuego_vazquez, Thank you so much for your great score and generous comments and sincerely apologise once again for any inconveniences caused. I can reassure you with our transformation we provide a more enjoyable and comfortable stay for all our guests. I look forward to welcome you back soon in our renovated property and wish you a fantastic time ahead...

Seremban, Malaysia
Reviewed 1 week ago

I have been there with my family for two nights.. the room size was good and it was clean.. what make me happy with this hotel was the atmosphere.. so green and shaddy and you can relax either next to the pool or facing the beach.. kids can enjoy themself at the kidzone or playing the pool slide...

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Helpful?
1Thank nazreezaki
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear nazreezaki, It is so nice to read your very kind review an every pleased to know you have a memorable time with us. We all look forward to welcome you back in our transformed resort to enable to provide you a more comfortable and enjoyable time with us at PARKROYAL penang. Have a wonderful time ahead Sincerely Francois

Sheerness, United Kingdom
Reviewed 1 week ago via mobile

Having visited Penang about 20 years ago & walked through the Park Royal I remembered it as a lovely hotel, so given the choice of Hard rock lone pine or Park Royal, thinking hard rock would be a little too noisy & lone pine maybe too quiet I picked the royal park, what a bad choice !!! Now I have...

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Helpful?
2Thank Hazel W
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Hazel W, Thank you very much for sharing with us here and I deeply apologise for any inconvenience caused with our on going renovation, we do try our very best to minimise any interference fo your guests. This month of march is probably the more difficult as most visible very regrettably. Please do contact me when you plan your...

Kuala Lumpur
Reviewed 1 week ago

After 2004 this was our second stay at this hotel. This Hotel has an excellent location at the beach. The Zack Restaurant at the beach is perfect for romantic evening dinners, the Tamarind Restaurant is fine (except the chair covers) and both places serve good food. The breakfast buffet had an excellent choice and very good quality. The personel is...

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Helpful?
1Thank ups85
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear ups85, Thank you fo your positive feedbacks our our associates, food quality and food selections and deeply apologise for any inconveniences caused with th cleanliness issue and regret you di not brought it up while at the resort to enable to correct immediately those important tissues. I will review an correct immediately this matters to assure you and all...

Adelaide, Australia
Reviewed 1 week ago via mobile

We stayed here for a week and found this to be a pleasant, relaxing and enjoyable hotel. The staff seemed quite friendly and also have a good understanding of English. We stayed in a "yet to be refurbished" room but it was clean, the beds were comfortable and bathroom quite adequate. The room was in good condition. Our only issue...

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Helpful?
1Thank A J
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear A J, We are so pleased to read your positive comments and glad that you had an enjoyable hotel experience even so we had our renovation on going during your stay. Very happy to also know you enjoyed our extended choice for breakfast and its quality, very reassuring as at time we are quite at loss reading other comments,...

Utrecht, The Netherlands
Reviewed 2 weeks ago

Certainly not above three star experience. Maybe when renovation is done. Now just renovation noise and bother. Rooms are heavily outdated. Whole experience around restaurant and pool area similarly outdated, but uplifted by friendliness and service of staff. Wait until after renovation or when a very special price is available, compensating for the downsides.

Review collected in partnership with Pan Pacific Hotels Group
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1Thank hgroen2017
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear hgroen2017, thank you very much for sharing with us and sincerely regret your last stay with us experience was not up to your satisfaction. I deeply regrets the inconveniences caused with the on going refurbishment to assure very soon to offer you and all our guests a stunning new product and facilities to assure greater comfort to all our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 

Additional Information about PARKROYAL Penang Resort, Malaysia

Address: | Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $111 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
Number of rooms: 309
Reservation Options:
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Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Hotel Style:
#2 Family Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Penang Resort, Malaysia staff and other travellers.
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Questions? Get answers from PARKROYAL Penang Resort, Malaysia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get yourself a refurbished room as they are very comfortable ”
 of 5 bubbles tina32Devon, 19 Mar 2017 | Read review
“All facilities in the room are ideal”
 of 5 bubbles kayj25, 18 Mar 2017 | Read review
“Get a room with a balcony facing the sea.”
 of 5 bubbles Shahnaz1981, 16 Mar 2017 | Read review
“Middle wing higher floors view of the sea”
 of 5 bubbles Gazza59011, 13 Mar 2017 | Read review
“hotel under renovation which will end in August 2017”
 of 5 bubbles puganesh, 13 Mar 2017 | Read review
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