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PARKROYAL Penang Resort, Malaysia

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PARKROYAL Penang Resort, Malaysia
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2,259 Reviews from our TripAdvisor Community

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There are newer reviews for PARKROYAL Penang Resort, Malaysia
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Showing 2,096: English reviews
Singapore, Singapore
Reviewed 6 September 2014 via mobile

This resort has everything for a family getaway. Service was friendly and helpful. Breakfast had a huge selection and the food was actually good. The kids pool could use some renovation. The slides and the surrounding rockwork are in poor condition.

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Helpful?
1Thank Thomas L
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Thomas L, Thank you very much for your good feedback, much appreciated. We are actually in process to review our facilities for improvement and greater guests comfort. It is very nice to know that our Team provided you with great service and that you enjoyed our large food selection on our breakfast buffet and like its quality. THANK YOU...

Hertford, England, United Kingdom
Reviewed 6 September 2014

Our family of two adults, two teenage girls and one child had a fantastic 7 day stay here. The staff were very attentive, friendly and nothing was too much trouble. The food was lovely as were the cocktails as we relaxed looking over the sea. Location is excellent Local busses are cheap service most attractions and fop 60r /hr (£12...

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Helpful?
Thank GarryF456
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear GarryF456, Thank you so much for your very kind comments about our Team, it is always very rewarding to know we did it right even so it is expected. We sincerely look forward to welcome you bacl to PARKROYAL Penang Resort and in mean time wish you an awesome time ahead. Very sincerely, Francois

Adelaide, Australia
Reviewed 5 September 2014

Four of us had a lovely week away at the Park Royal, & as my sister said, you can always tell its a good hotel if you are happy to spend time on the property & not feel the need to go elsewhere. Though the hotel is not the newest in the area, it is in a beautiful setting &...

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Helpful?
6Thank NamasteNepRest
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear NamasteNepRest, It is so good and motivating to read your kind message and you can be assured that I will personally share with all the Associates, particularly Hida, Rosidi and Mala, which will come as a great boost of moral to all of them including me. We know if is expected to provide great service but it is always...

Vancouver
Reviewed 4 September 2014

A very nice and quiet hotel. Close to the night market, very friendly staff, good amenities. Clean rooms with good TV and reliable wi fi. I would definitely stay here again and I would recommend it to others.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
1Thank Braden2014
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Braden2014, We are so pleased you found our Associates to be very friendly. We are also glad you found our property to be Great and at an affordable rate. It is our aim to do our best for all our guests and we are always very happy to know we achieve our goals and at time when we fail...

Kuwait City, Kuwait
Reviewed 3 September 2014

It is a nice property with ample facilities and an excellent beach. far from airport buit public transport is available and is damn cheap. I used this for going to airport. Resturants are Ok. Breakfast is good. But you have plenty of eating choices outside.

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Helpful?
Thank saif_al_din_Kuwait
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear saif_al_din_Kuwait, It is with great pleasure that we read your generous comments and you found our property to be excellent , this is greatly appreciated and we were honoured to have you with us. Also we are very happy that you found our breakfast to be good. We all look forward to welcome you back in Penang at PARKROYAL...

Melbourne
Reviewed 3 September 2014

Park royal is set on the beach in a great location. Markets at night set up right outside your doorstep. Plenty of restaurants including Guan Guan which has fabulous Beef rending. Ricky and his wife are lovely people who own the restaurant. The hotel is old but charming. Try and get a room overlooking the beach with a balcony. Grand...

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Helpful?
Thank Pommie22
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Pommie22, We are pleased you had a pleasant stay with us and enjoyed its surrounding and Penang food. Have a beautiful day ahead. Very sincerely, Francois

Reviewed 3 September 2014 via mobile

Conveniently located hotel right next to the beach with beach activities readily available. Nice, clean rooms and friendly staff. Close proximity to the night market with a taxi queue out the front. Plenty to see and do close by, with a nice pool and evening entertainment within the hotel. Highly recommended.

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Helpful?
1Thank Jacob G
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Jacob G, Thank you very much for sharing with us and I am so pleased to know you like our room and It Is very much appreciated you found our room clean and Associates friendly even so it is expected , it is nice to be reminded when we perform our duties well. THANK YOU very much. We all...

malaysia
Reviewed 1 September 2014

Had a good break. Food and service is great. Portions are huge and pricing is fair. Service is good and drinks during happy hours are reasonably good.Hotel looks a little dated and needed some sprucing up.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank beachbummalaysia
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear beachbummalaysia, We are so pleased to read your comments and it is really and sincerely very comforting to know you appreciated our food and services, as at time we wonder but your kind and generous words about our Team is very much appreciated and will go a long way to all of them including myself as a big boost...

Sydney, Australia
Reviewed 1 September 2014

Whilst the resort is modern and has all excellent facilities with the most amazing collection of pools, it is the wonderful culture that calls to you from the front of the hotel. There is the street markets that are on each evening, the tantalising quality restaurants with different flavours, the fish spas and of course all different types of cultures...

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Helpful?
1Thank Margaret C
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Margaret C, Thank you so much for you nice and encouraging comments. It is always very much appreciated to received positive guests’feedbacks even so it is expected, this is a real great motivation to all of us at PARKROYAL Penang Resort. Thank you for making our day  See you soon on our beautiful island and wish you a...

Singapore
Reviewed 1 September 2014

This is an old, but lovely, large hotel. The location is great in relation to little shops and the Long Beach food market (yumm!!!!!!!!). The hotel staff are wonderful, with big smiles and an eagerness to help. Overall, the cost was quite high for the quality of rooms in Asia, but the proximity to the beach and the nice grounds...

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Helpful?
Thank Amanda M
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Amanda M, Thank you very much for your nice comments about our Team. I believe you visited Penang during its peak time which probably why the room pricing was on high side, I regret for any inconvenience caused. I am very pleased that you found however our food and beverage drink affordable and acceptable. As I mentioned in many...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 

Additional Information about PARKROYAL Penang Resort, Malaysia

Address: | Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $96 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
Number of rooms: 309
Reservation Options:
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Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Hotel Style:
#2 Family Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Penang Resort, Malaysia staff and other travellers.
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Questions? Get answers from PARKROYAL Penang Resort, Malaysia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest you do not take rooms fronting the hotel and over looking road”
 of 5 bubbles LynnL84, 11 Jan 2017 | Read review
“Standard rooms have hill views. We saw monkeys every night from our room.”
 of 5 bubbles johnpC8175ZF, 6 Jan 2017 | Read review
“Go for a higher floor and a sea facing room. the grand deluxe rooms are very spacious”
 of 5 bubbles Lindsb66, 4 Jan 2017 | Read review
“Beach view for sure is great but the room facing the main room ain't that bad as the surrounding is with trees which is pretty pleasant.”
 of 5 bubbles KK2104, 3 Jan 2017 | Read review
“Go to the highest floor possible. Ask for seaview or part of sea.”
 of 5 bubbles Rafidah761, 3 Jan 2017 | Read review
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