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PARKROYAL Penang Resort, Malaysia

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PARKROYAL Penang Resort, Malaysia
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2,292 Reviews from our TripAdvisor Community

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There are newer reviews for PARKROYAL Penang Resort, Malaysia
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Showing 2,125: English reviews
Sydney Australia
Reviewed 1 October 2014

Once again my partner and I stayed at the ParkRoyal Resort Penang. As on our previous visits we were met by a friendly staff member who guided us to the book in area. He then attended to my partner's request for information on a restaurant she was looking for in Georgetown. Her request was followed up by a note placed...

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Helpful?
2Thank Keith060
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Keith060, It is real nice to read we have achieved our goals and ensure you had memorable time with us. Thank you very much for your very generous words for our Associates and breakfast, a great motivation to all of us including me to perform even better day after day; THANK YOU! Have a wonderful and awesome time ahead...

Kidwelly, United Kingdom
Reviewed 1 October 2014

Stayed here for ten days after staying in Singapore. Lovely location good accommodation fantastic staff and great food would recommend if looking to stay in Batu Ferringhi peaceful beach location with easy access to night market best of both worlds

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1Thank Morawelon49
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Morawelon49, Your very kind words about our Associates and food quality are very much appreciated and once again will come as a fantastic boost of moral to all of us at PARKROYAL Penang to not continue to provide our best but exceed daily all our guests’ expectations. THANK YOU SO, SO MUCH another great motivation to all of us....

Sydney
Reviewed 29 September 2014

We've stayed 3 times in 3 years at the Parkroyal Penang and if ever we are lucky enough to return to Penang, we'd happily stay here again. On this trip we brought my parents who did not really enjoy their previous Penang holidays. They were keen for us to show them "our" Penang and were delighted with the perfect combination...

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Helpful?
4Thank tric0660
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear tric0660, Receiving such comments from a returnee guest, is always very much appreciated, not only because of your kind and generous comments but also because of the fact you are a returnee which prove we must be doing something right and it is greatly motivating to all of us here at the Resort. You can be assured that your...

Kuala Lumpur, Malaysia
Reviewed 28 September 2014

Got an upgrade by paying a surcharge. The first night: given a room above the hotel lounge, band playing from 08:30pm to 12:30am, so didn't sleep well. Asked to change to a quiet room the next day. Given a room that has got a morning call at 5:45am everyday, and was next to a smoking zone so we can't use...

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2Thank Tracy Q
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Tracy Q, It is with very much regret that we read only today your comments and feel really disappointed not being given a chance to make it up to you during your stay. We do our very best to minimise the music noise for which I sincerely apologise if we have fail. In regards of the mosque morning prayers,...

Corowa, Australia
Reviewed 27 September 2014

Its been a year since our last visit and it feels like coming home sure its a little older a scratch here and there but the many refurbishments keep it up to date beautiful. We are a retired couple and this hotel offers the best value and its just so very nice. The rooms are comfortable we stayed in a...

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6Thank Jon S
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Jon& Barb, Once again and I may sound repetitive but such comments coming from you as returnee is very honestly warming up our heart and provide all of us at the Resort with a fantastic boost of moral and willingness to serve better and assure all guests satisfactions are achieved or better exceeded. Thank you very, very much for...

Reviewed 24 September 2014

I travelled back to Penang with my mother after a two year hiatus. We stayed at the Park Royal and what a wonderful time we had. We stayed on the fifth floor overlooking the tennis court and the room was serviced by a lovely lady with the name of Nancy, she is a credit to Park Royal as she made...

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1Thank DONNA S
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear DONNA S, Thank you so much for your comforting message which come as a great motivation to all of us. Your kind words will be passed to the Associates, particularly to Nancy, thank you so, so much for lighting our day, honest, greatly appreciated! We all look forward to welcome you back to PARKROYAL Penang Resort and in meantime...

Belfast, Northern Ireland, United Kingdom
Reviewed 24 September 2014

Not the most trendy hotel but the most comfortable bed and an 'ecstatic hour' at the beach bar made the stay a pleasure in the midst of a hectic travel itinerary. A small mix up when checking in could have soured the stay - we were asked for a large cash deposit for expenses rather than a card, and as...

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2Thank Victoria B
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Victoria B, Thank you very much for sharing your experience with us and glad you had a pleasant and enjoyable time with us. In regards of the deposit, I sincerely regret the poor handling. Allow me to explain, deposit is a requirement to enable the guests to enjoy the Resort facilities in only signing without payment requirement during the...

Albany, Australia
Reviewed 23 September 2014

We recently enjoyed 6 nights at this hotel, the staff were fantastic, we arrived at 2am and it was no problem we were in a room with in no time. It was comfortable and really enjoyed breakfast buffet, love the location with lots of places to eat within walking distance, and a easy bus ride if you wanted to explore...

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Helpful?
1Thank Kaye G
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear stephen2912, Seeing you coming back with us is for us one of the greatest satisfaction and I would like to thank you very much for your continuous support. Your return and kind words about our property and Team a real boost of moral to all of us as at time we doubt! THANK YOU, THANK YOU and THANK YOU!...

Reviewed 19 September 2014 via mobile

This resort promises to deliver so much but falls well short of it's reputation. This is our fourth day of a seven day stay and we've just about had enough. I could go on about the poor housekeeping from day one, but I won't (it did get better by day three after a complaint), but tonight was just farcical, nowhere...

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2Thank Nick A
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Nick A, I sincerely regret that we failed to provide you with a lasting positive dinner experience for which I would like to offer my deepest apologies. Allow me to explain , not that it is an excuse, not at all but to enable us to clarify the situation. We had on that evening 3 weddings and sadly the...

Adelaide, Australia
Reviewed 17 September 2014

We have returned to this hotel after a 2 year absence, by coincidence stayed in the same room as last time , the hotel have made some minor improvements but what a difference, The room was really nice ( Grand deluxe sea view room) has been updated. The staff friendly and very helpful , the bed was comfortable and the...

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Helpful?
3Thank stephen2912
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear stephen2912, Seeing you coming back with us is for us one of the greatest satisfaction and I would like to thank you very much for your continuous support. Your return and kind words about our property and Team a real boost of moral to all of us as at time we doubt! THANK YOU, THANK YOU and THANK YOU!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 

Additional Information about PARKROYAL Penang Resort, Malaysia

Address: | Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $98 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
Number of rooms: 309
Reservation Options:
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Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Hotel Style:
#2 Family Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Penang Resort, Malaysia staff and other travellers.
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Questions? Get answers from PARKROYAL Penang Resort, Malaysia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to book a suite”
 of 5 bubbles 268ANDREA, 5 Feb 2017 | Read review
“good value, nice buffet breakfast”
 of 5 bubbles josephb866, 4 Feb 2017 | Read review
“go for sea view with balcony - our room on landside was not so attractive.”
 of 5 bubbles jogermany, 3 Feb 2017 | Read review
“Avoid like the plague, at least until they have refurbished the rooms.”
 of 5 bubbles 498roberth, 29 Jan 2017 | Read review
“Superior/Deluxe king is good for four persons”
 of 5 bubbles 245shutingg, 27 Jan 2017 | Read review
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