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PARKROYAL Penang Resort, Malaysia

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PARKROYAL Penang Resort, Malaysia
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2,392 Reviews from our TripAdvisor Community

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Showing 2,216: English reviews
Singapore, Singapore
Reviewed 3 November 2014

Indeed this is an old resort that have been here in Batu Ferringhi for a long long time since my childhood period in this island. I have been off the country and has been staying abroad for years and recently back and decided to give it a try here in PARKROYAL Penang. obviously they have undergone a facelift but not...

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Helpful?
1Thank Chris K
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Chris K , It is so nice to read your message and we are all so pleased to see that we were so much better than what sometime we can read and it is very comforting for all of us and motivate us to work harder in assuring guests satisfaction at whole time. Thank you very much for highlighting...

Kuala Lumpur, Malaysia
Reviewed 2 November 2014 via mobile

Amazing moment personally greeted by Mr. Anthony at the front door until the time of departed the Penang Park Royal staff were welcoming and accommodating.The hotel is in a lovely location on the beach my room was very nicely decorated and bright and had a beautiful view of the beach. The breakfast served on the side of the sea view...

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1Thank James S
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear James S, How nice to read that we did create memorable hotel experiences for you and glad it remain a positive memories of PARKROYAL Penang. I will surely share with my Team and particularly with those mentioned your generous comments, another great moment for all of us at the Resort to perform our daily task better and better. Thank...

Adelaide, South Australia, Australia
Reviewed 1 November 2014

We've stayed here twice. Once as romantic couple getaway (2007) and once with kids (2013). And after 6 years it's still exactly the same. So the rooms you can imagine are looking old/tired and need some work. But the lobby lounge is still great and so are the pools. The kids pool was boring so we kept kids in the...

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Helpful?
3Thank EZF2006
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear EZF2006, Thank you very much for your kind comments and do appreciate very much your feedbacks. We apologise once again for any discomfort caused and glad that the Team rectified as soon as informed; I cant repeat myself enough with all our reader here on the importance to inform immediately if we fail in some way and enable us...

Kuala Lumpur, Malaysia
Reviewed 30 October 2014

My husband went to attend an ASEAN conference that was happening at the hotel so I tagged along to see Penang. It's a bit far from the airport and Georgetown proper but it is still easily accessible as you can easily travel by bus or taxi anyways. It has its own bus stop in front. Batu Ferringhi, the hotel's exact...

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Helpful?
2Thank carolific
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear carolific, Thank you so, so much for your very high score in regards of our services, the Team will be overjoyed seeing your feedback and comments, surely a fantastic boost of moral to all of them including me, always real nice to hear we made our guests stay memorable and very enjoyable at PARKROYAL Penang. Have a wonderful and...

London, United Kingdom
Reviewed 30 October 2014

Hi we were visiting family in penang the hotel has been there for 22years the rooms are tired looking, the pool area is nice and there is kids slides also you can hold kids birthday party which wasn't advertised much.by a member of staff. We had great friendly service at the reception however the breakfast room staff weren't very friendly....

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Helpful?
Thank Bharathy80
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Bharathy80, Thank you very much for your feedback and rest assure that we have corrected the coffee machine issue, with the large number of breakfast serve, at time we overlook to clear the machines but now we have set a system to assure no interruption, thank you! With my Team I also review our associate issue for drastic improvement....

London
Reviewed 30 October 2014

It's a really nice place to stay. Very convenient location and easy to get to from George Town by bus (if you're a backpacker, like me looking for a break in between your travels). I was pleased with the room upgrade on arrival - although there were minor issues with the room, the team running the hotel at the time...

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1Thank A N
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear A N, Thank you so much for your nice comments and yes we always try our best to improve ourselves and product to assure all our guests satisfaction. I am very pleased you had a memorable time with us at PARKROYAL Penang and we all look forward to welcome you back soon. Have a lovely day Very sincerely, Francois

Hong Kong
Reviewed 29 October 2014

We stayed at ParkRoyal Penang last week and just back. So missing the resort and peoples there. Everyone is helpful and kind with smiling face all the time. Breakfast is execellent. Nice ground, wonderful team, our 'Like'.

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1Thank InAuto
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear InAuto, Thank you very much for your great positive feedback on our Team and breakfast, It is always very important for us to hear such comments as it provide us a great motivation to keep up improving ourselves to serve all our guest, better and better every day. We all look forward to pamper you again in a near...

Reviewed 28 October 2014

We enjoyed the stay. Room is clean and big. Everything you need is in the room except the only problem is we didn't expect they don't provide us the toothbrush, toothpaste & comb set like other hotels.

Review collected in partnership with Pan Pacific Hotels Group
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Thank YeohEaster Y
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear YeohEaster Y, Thank you for taking the time to share with all of us here and sincerely appreciate your feedback. We will review your comments and company standards in term of amenities to assure constant improvement for our guests comfort. Thank you very much and have a wonderful day Very sincerely François

Singapore, Singapore
Reviewed 27 October 2014

One of the most beautifully landscaped hotels I've been too. Really lovely around the pools with mature plants and trees. Plenty of shade in and around the pool, as well as more sunny spots, to suit different preferences. The kids pool was a hit. My kid could not get enough of the water slides. Room was very big (deluxe seaview...

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Helpful?
3Thank Nilmandra
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Nilmandra, Thank you very much for your feedback, as it is only through your positive criticism that we can constantly improve our services and product for our guests. In regards of the music being a Resort very much open air, it is a difficult task to assure guests are entertained but not at the depend of others. We will...

Kuala Lumpur
Reviewed 27 October 2014

I thoroughly enjoyed my stay at Parkroyal Penang The room was perfect and had a good view of the ocean The rest of the resort was just nice, peaceful and not too crowded Overall a very relaxing holiday and would recommend to anyone who wants a few days away

Review collected in partnership with Pan Pacific Hotels Group
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1Thank iivvyy
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear ivycss , Thank you for your feedback much appreciated and we are very pleased that you enjoyed and had a good time with us at PARKROYAL Penang Resort. Thank you so much for your kind recommendation and wish you a fantastic time ahead. Very sincerely Francois

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 

Additional Information about PARKROYAL Penang Resort, Malaysia

Address: | Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $134 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
Number of rooms: 309
Reservation Options:
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Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Hotel Style:
#2 Family Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#4 Luxury Hotel in Batu Ferringhi
#4 On the Beach Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Penang Resort, Malaysia staff and other travellers.
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Questions? Get answers from PARKROYAL Penang Resort, Malaysia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not all rooms have balconys, our "Delux" one didn't”
NicolaJHarrison, 25 Apr 2017 | Read review
“Ensure you asked for a room completely away from renovation area.”
petet_007, 24 Apr 2017 | Read review
“Power point in bathroom, small draws needed , sport channel on tv better selection of programs ”
michaelalant, 18 Apr 2017 | Read review
“Our room was big with a huge balcony although basic in it's decoration. We booked a Grand Deluxe. Our room number was 235”
Z2390IQwilliamr, 17 Apr 2017 | Read review
“Please be very careful when booking any holidays as a lot of renovations are going on at present.”
MickElise, 16 Apr 2017 | Read review
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