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DoubleTree Resort by Hilton Hotel Penang

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Traveller (124)
Room & Suite (80)
Dining (21)
Overview
  • Excellent55%
  • Very good26%
  • Average17%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
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Reviews (69)
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Traveller rating
35
16
9
1
1
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LanguageEnglish
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35
16
9
1
1
Show reviews that mention
All reviewsdouble treebooked a family roomreception staffpedestrian bridgeseparated roomscrabtree and evelynparking voucherwarm cookiescalled earlierearly jankids clubspecial thanksexcellent staywarm hospitalityshort vacationper daykids pool
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1 - 5 of 62 reviews
Reviewed yesterday via mobile

Trip with family and kids. The room is comfortable nice for family. pool especially for kids. Coffee house is nice view overlook the pool side. Mean u can have a coffee and ur kids enjoying them self. Breakfast also have nice spread and good selection...More

1  Thank Mohamadfarhan
Response from DoubleTreePenang, General Manager at DoubleTree Resort by Hilton Hotel PenangResponded yesterday

Dear Mohamadfarhan, Thank you for leaving us with a review. I am delighted to note that you have enjoyed your stay with us and that you were impressed with our breakfast spread. I look forward to welcoming you back to our resort again. Sincerely, Linda...More

Reviewed 2 days ago

As a Diamond member I was presented with an upgraded room at check in. Kennedy demonstrated to me his knowledge of the hotel floor plan and gave me a suite near the elevator. As the floor plan differs from each floor, it’s hard to determine...More

Thank Kelvin kw L
Response from DoubleTreePenang, General Manager at DoubleTree Resort by Hilton Hotel PenangResponded 2 days ago

Dear Kelvin kw L, Thank you for taking the time to write us a review - your feedback is highly appreciated. Whilst I am pleased to note that you were impressed with Kennedy's services have met your expectations, I am disappointed to hear that you...More

Reviewed 4 days ago

The hotel is in new state everything looks and feel new. Was welcome with a cookie even though i was queuing in a line for check in didnt feel much bad about it. I requested additional 1 hour for checkout and gladly received it. Overall...More

Review collected in partnership with DoubleTree by Hilton
1  Thank Nizam M
Response from DoubleTreePenang, General Manager at DoubleTree Resort by Hilton Hotel PenangResponded 3 days ago

Dear Nizam M, Thank you for leaving us with a great review. I am pleased to note that you loved our warm welcome cookies and that you had a lovely stay whilst you were here. We look forward to welcoming you back to DoubleTree Resort...More

Reviewed 4 days ago via mobile

I’m a Hilton Honors Gold member and was bitterly disappointed that my membership meant nothing here. We arrived after a number of delays after midnight. We had hired a car and as we drove up we had nobody to meet us and reception were very...More

Thank Jbunney
Response from DoubleTreePenang, General Manager at DoubleTree Resort by Hilton Hotel PenangResponded 2 days ago

Dear JBunney, Thank you for taking precious time off to leave us with a review. I would like to apologize for the shortfall of services that you have experienced during your recent stay with us at DoubleTree Resort by Hilton Penang. Not all our rooms...More

Reviewed 5 days ago via mobile

Stay 3nights with 2kids and 1 baby. Excellent service from check in. Get upgraded to king suite balcony with sea view. My kids love to stay here, they love the cookies, room, pool and kids club. Everyday they just want to play at the hotel...More

Thank Lies S
Response from DoubleTreePenang, General Manager at DoubleTree Resort by Hilton Hotel PenangResponded 4 days ago

Dear Lies S, Thank you for leaving us with a terrific review. I am delighted to note that you had a wonderful stay with us and that your kids especially loved our warm welcome cookies. Thank you for your positive comments about our breakfast spread...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Free Parking
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$69 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Batu Ferringhi
#7 Luxury Hotel in Batu Ferringhi
#7 On the Beach Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$69 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Batu Ferringhi
#7 Luxury Hotel in Batu Ferringhi
#7 On the Beach Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (124)
Room & Suite (80)
Dining (21)
Pool & Beach (10)
Family and Play Areas (7)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
YST1986
20 April 2018|
Answer
Response from Kazzy6 | Reviewed this property |
Yes you do
0
Votes
Room Tips
"get the front end rooms for a better sea view"
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"Join the Hilton honors scheme before you stay!"
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"Book the suite room if you can."
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"Ask about the view before you book. Check the pillows and bedding for damp smell."
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