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Occidental Papagayo - Adults only

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Occidental Papagayo - Adults only
Occidental Papagayo - Adults only
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3,006 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Papagayo - Adults only
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Showing 2,511: English reviews
Slatington, Pennsylvania
Reviewed 1 week ago

Were there 2 years ago and it wasn't what it is now--it was purchased by a new owner, and the new general manager, Diego and his time are attentive and have improved the property immensely. Carlos the pool restaurant manager is delightful, as was guest services, Alonzo. Reception, shuttle guys, Mauricio, David and Ricardo couldn't do enough to help you...

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Helpful?
3Thank cwsesquire
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear cwsesquire; We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to read that your holiday at Occidental Papagayo was an enjoyable one. We continuously strive...

St. Catharines, Canada
Reviewed 1 week ago

This resort was nice. Just got back 2 days ago. Room was clean..basic. We had no problem but our friends door key stopped working 3 times, so did their hot water. The pool was murky the whole week but we used it cause there were jelly fish stinging in the ocean. Water was warm. Only 1 person serving drinks at...

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1Thank Corrinne S
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear Corrinne S; Thank you for choosing Occidental Papagayo as your holiday destination. Our goal is to serve all our guests with the highest level of service and satisfaction. However we are always concerned about guests’ well-being and strive to make their holiday an unforgettable experience. Rest assured that we are continually working to improve our facilities and services to...

Reviewed 1 week ago via mobile

Nice property with great views. Reception staff very helpful with check in. Take advantage of their shuttle system if you're room is located at the far end of the resort. Checked in on Saturday, by Wednesday the pool water went from crystal clear to a cloudy blue/green where you couldn't see the 4' bottom. The first 3 days we had...

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Helpful?
2Thank Mindy E
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear Mindy E; We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your...

Missouri
Reviewed 1 week ago

We booked a stay for 9 nights, Feb 23- March 4. After reading some of the reviews I wasn't quite sure about this resort. I quickly realized some people just complain no matter what because overall we had a GREAT time! There were a few issues but you can't expect perfection. We arrived at 3:45 pm and only had to...

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Helpful?
3Thank Melissa M
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear Melissa M; We are glad to read that you experience a wonderful time with us. We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our hotel with us and Trip advisor readers. I am...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 1 week ago via mobile

We have stayed for a total of three nights so far and have noticed a new wildfire break out each night. Having respiratory issues, it's hard to breathe, smoke Everywhere. The fire is now growing closer and closer to the hotel and employees act as if it does not exist, when asked about it hey quickly cover the issue by...

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1Thank A TripAdvisor Member
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear Guest; I am very disappointed to read your experience about your stay with us, it is unfortunate that you rated us with this punctuation due to the fire which is around, I would like to clarified you that fires outside of our property is not hotel responsibility, at this time of the year throughout Guanacaste Province become completely dry....

Dayton, Ohio
Reviewed 1 week ago

Our room was so fantastic that any other minor flaws at the property were trivial. Service was great! See Wilmer at the Bar for excellent coffee drinks! Our friends and ourselves had an excellent time

Review collected in partnership with this hotel
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2Thank schwarz_candice
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear schwarz_candice; Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Papagayo hotel and are delighted to read that we were able to match your holiday expectations. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being...

Vienna
Reviewed 1 week ago

This was our second visit to the Grand Papagayo. We were so pleased the first time that we invited another couple to go with this trip. Boy were we embarrassed! Although the resort was just as beautiful, the service was poor in many areas. Getting beach towels for the pool was almost impossible. When you turned your towels in at...

Review collected in partnership with this hotel
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2Thank Michael K
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear Michael & Linda; First of all we would like to express our sincerest gratitude for your trust and loyalty to our Occidental Papagayo. We are saddened reading that your stay was not according to your expectation in this opportunity. In relation to the incidents regarding the cleaning of your room and swimming pool, we would like to offer our...

Greenbrier, Arkansas
Reviewed 2 weeks ago

was there form Feb 23 to March 2 and really enjoyed it a few minor things but nothing that was not handled very quickly by the staff,went on the river cruise and the couple massage was the best ..we will be going back very soon.and the food was great and yes i have traveled quite a bit on the job...

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2Thank facebook807
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear Guest; We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at our Occidental Papagayo was an enjoyable one. We continuously...

Kitchener, Canada
Reviewed 2 weeks ago

The rooms were clean, the food was nicely cooked and always fresh, and the staff were spectacular. Starting with Alonso and Diego in the first club, as well as the bartenders. Great guys who looked after us whenever we needed them. Alonso went way out of his way for us....a great asset to your team. the pool staff, Viria, Manuel...

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Helpful?
1Thank cathyw222
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear cathyw222; Thank you very much for leaving these wonderful comments on Trip advisor, we are delighted that you enjoyed your stay among us. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our...

Marshfield, Wisconsin
Reviewed 2 weeks ago via mobile

We stayed at Occidental hotel Grand Papagayo and have nothing but wonderful things to say. It has a beautiful pool framed by a stairway carved into the hillside. Never have I had better service from everyone including the hotel bartender, guest services, housekeeping, wait staff and activities personnel. If you like fresh fruit and vegetables as well as healthy fare...

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Helpful?
1Thank lauriejomeyer
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this review

Dear Guest; We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Papagayo hotel with us and Trip advisor readers. Moreover, we thank you for your kind words towards our staff, we are glad...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in Guanacaste on the Pacific coast of Costa Rica,The Adults Only Occidental Grand Papagayo is only at 25 minutes from the Liberia International Airport. This Resort surrounded by nature, boast lush tropical lanscape with scenic views of Bahía Culebra in Papagayo Golf.Ideal for couples, honeymooners and adult guest seeking a relaxing getaway. The Occidental Grand Papagayo offers a highly persolized five star all- inclusive experience delivered by an attentive and dedicated staff. ... more   less 

Additional Information about Occidental Papagayo - Adults only

Address: Playa Buena, 485000, Costa Rica (Formerly Occidental Grand Papagayo by Barceló)
Region: Costa Rica > Province of Guanacaste > Gulf of Papagayo
Price Range: $264 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Papagayo - Adults only 4*
Number of rooms: 163
Reservation Options:
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Also Known As:
Occidental Grand Papagayo Hotel Gulf Of Papagayo
Occidental Grand Papagayo Gulf Of
Occidental Grand Papagayo Costa Rica
Grande Papagayo Costa Rica
Grand Papagayo Liberia
Hotel Style:
#1 Best Value Hotel in Gulf of Papagayo
#4 Top resorts Hotel in Gulf of Papagayo
#5 Spa Hotel in Gulf of Papagayo
#6 Luxury Hotel in Gulf of Papagayo
#7 On the Beach Hotel in Gulf of Papagayo
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Papagayo - Adults only staff and other travellers.
333 questions
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Questions? Get answers from Occidental Papagayo - Adults only staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get an ocean view room with patio.”
 of 5 bubbles moriahc2017, 17 Mar 2017 | Read review
“Romance package comes with a lot of extras; Bring your own re-usable mug/thermos for the bar to use as their cups are small.”
 of 5 bubbles dunrath, 16 Mar 2017 | Read review
“Ask for rooms close to the pool”
 of 5 bubbles dspencer53105, 15 Mar 2017 | Read review
“If you are high up, there will be long walks to the pool and buffet. Take the shuttle.”
 of 5 bubbles Danski_13, 14 Mar 2017 | Read review
“Almost if not all rooms have a bay view. Rooms have a frig stocked daily at n/c with beer, water and coke.”
 of 5 bubbles cwsesquire, 12 Mar 2017 | Read review
5 of 5