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Mitsis Grand Hotel

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1,795 Reviews from our TripAdvisor Community

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Showing 1,155: English reviews
Luxembourg
Reviewed 29 October 2016 via mobile

Spend a week at this mitsis supposed to be 5 star hotel.. 3 stars are given since it is a mixed review to write: Service is 5 star Food is 5 stars - in all a La carte restaurants but buffet is buffet...... Location 4 stars Rooms are 4.5 stars nice and spacious and very clean! Drinks are 3.5-4 stars...

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Helpful?
2Thank callelux
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear callelux , Thank you for taking the time to share your review. It sounds like you had mixed feelings about your stay. While it is great to know that the service was excellent, some of the hesitations for a more positive review involved our all inclusive drinks which might not have met your personal preferences and for this we...

Glasgow, United Kingdom
Reviewed 24 October 2016

Travellers who have visited Rhodes Town before will appreciate that there are in fact two separate and distinctly different areas. These areas are classed as the old and new towns. The old town itself is the original old walled town and harbour with its market and fort and is very much the traditional town where many of the tourists congregate...

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Helpful?
10Thank RTP_1690
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear RTP_1690 , Thank you for taking the time to share your feedback which helps us to service our guests better and improve. Your comments have been shared with the team for improvement. On the other hand, it is good to know that overall you like Grand Hotel and its services !!! Thank you for your review and we hope...

Liverpool, United Kingdom
Reviewed 21 October 2016

An excellent hotel, particularly the helpfulness and friendliness of the hotel. Room excellent, big with good facilities and only £10 extra for a sea view. Food was excellent with specialist restaurants available but also plenty of different options. A good gym and spa. Fantastic location, 2 minutes from beach and 20 to 30 easy walk to old town. We were...

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Helpful?
Thank nevillejones1985
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear nevillejones1985, Thank you choosing our resort and great to hear that it was an excellent one. We hope to remain your first choice for accommodation in Rhodes and appreciate you taking the time to complete a review. All the best, Dona Giourga Public Relations of Mitsis Grand Hotel

Market Harborough, United Kingdom
Reviewed 20 October 2016

We have just returned from our second visit to the Grand. It was great to be back, it feels just like home. The staff are wonderful, the food is great and we had a wonderful stay again. There is the beach over the road from the hotel and it's only about a 15 minute walk to the Old Town and...

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Thank plingo
Lappeenranta, Finland
Reviewed 20 October 2016

Can´t praise this hotel enough. Very clean, very polite staff (especially at the main restaurant), delicious food (also gluten free available). Very close to the shopping area and old town. Would recommend to pay extra for the sea view.

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Thank Viuhti
Bradford, United Kingdom
Reviewed 19 October 2016

Visited September 2017 or second year in a row after a fab holiday year before. It didn't disappoint yet again. Only problem is can't go next year. Ideally located. Fab food. Fab staff. Well worth a visit

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Thank debbienewington
Bristol, United Kingdom
Reviewed 19 October 2016

Please do not use the car hire here Budget Rental Car - Vassilios Kassapis as the Franchise proprietor is not trustworthy.I rented a Mini Cooper from him for 2 days and within 60 miles of picking up the car, the Clutch and Gear Box would not engage. The car was replaced however not without a long wait. On returning to...

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Thank jonathan s
Reviewed 18 October 2016

The Grand is directly opposite an organised beach with views out over the sea. There are plenty of deck cairs, but also space for your own towel, and plenty of space in the water that was perfectly calm when we stayed. The Grand is a ten minute taxi from the ferry dock, and a twenty minute walk into the Old...

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Helpful?
2Thank Craig W
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Hi Craig W , We're thrilled you shared some of our passion points in music and taste while staying at Mitsis Grand Hotel ! It's great to hear that the team consistently transpired a high level of service throughout each interaction. I highly recommend you to become mitsis friends club and join our cocktail parties,for further information please send to...

Wales, United Kingdom
Reviewed 18 October 2016

My husband and I have just come back from 2 weeks (end of September into October ) staying at the Mitsis Grand Hotel in Rhodes. What a fabulous hotel! We were all inclusive and the food was superb! Well presented, hot and such a variety! We ate mostly in the main dining room but did try the Greek and Mexican...

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Helpful?
Thank Lynne L
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Hi Lynne L , I am so glad that Mitsis Grand Hotel made such a big impression on your stay as it is the service that really is memorable when staying with us !The title of your review is indeed wonderful and we thank you for a great 1-line summary of your impressions! Thank you so much for being a...

Haverhill, United Kingdom
Reviewed 18 October 2016

We stayed at this hotel (again!) for 2 weeks and from the minute we arrived we felt as though it was like our second home. From the reception ladies especially Donna who was extremely helpful throughout our stay, to the restaurant staff, and our very good friend Popi, and the cleaners who all do a fantastic job. All of the...

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2Thank SarahandSteve10
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear SarahandSteve10 , It's so good to know you felt at home while staying at Mitss Grand Hotel . Thank you for your loyalty for choosing us as your preferred accommodation! Your enthusiasm is such an encouragement to the Mitsis -Grand team who will always do their best to look after you!!!! We only hope we'll have the opportunity to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Hotel 5* is a member of Mitsis Hotels and is located at Rhodes Town, just few meters from the commercial city center, the Old Town and the port. Grand Hotel consists of 405 rooms and it offers luxury accommodation with view to Aegean Sea or the garden of the hotel. An excellent choice also for winter getaways or for business trips as the hotel operates all year round. The entertainment is an element that you won’t miss at Grand Hotel. The Lobby Bar is a meeting point for both the local community and the hotel’s guests. A cozy and hospitable environment where our guests can enjoy their coffee or drink as the Bar operates until late evening. Hotels’ Facilities: Reception 24hrs with currency exchange service, Concierge, Porters, baggage hold, TV room air conditioned, Cards room air conditioned, High speed internet access point with personal computers, Free Wi-Fi internet in Lobby – Bar area, High speed Wi-Fi internet in all hotel areas at an extra charge, Shopping arcade with mini market, souvenir shop, 6 Lifts in the main building, Guest Parking, free of charge, Daily evening live music entertainment ,Bilingual staff, Car rental office, Motorbike and bicycle rental, 24hrs medical cover. Doctor on call, Florist on call, Laundry service, Baby-sitting on request, at extra charge, Beach & Pool towels against deposit, Food and Beverage Facilities: Main Restaurant ‘’ACANDIA’’, air conditioned, serves Breakfast, Lunch and Dinner, specializing in Greek and international cuisine with extended show cooking, An excellent Italian restaurant offering very delicious Italian dishes, pasta, pizza and meat specialties prepared in front of the clients, without extra charge, reservation at the reception one day before. ASIAN restaurant, top quality from China and South–East Asia, prepared in front of the clients, reservation at the reception one day before. GREEK STYLE RESTAURANT “ELLINADIKO” Discover traditional Greek appetizers! This restaurant is an excellent choice for all day dinning for guests seeking to enrich their meals. MEXICAN this pool side restaurant serves tacos, fajitas and nachos as Well a large selection of other Mexican food. PITTA - BURGERS Taste the traditional pita bread and a great variety of juicy burgers. GELATERIA-CREPERIE Serving crepes sweet or savories and delicious ice-cream. PIZZA OVEN BY THE POOL is the ideal spot to enjoy a delicious pizza between your meals. LOBBY BAR in the entrance of the hotel serves indoors and outdoors, Coffees, refreshments, exotic cocktails etc. Live music, makes the bar very popular. POOL BAR operated on a superb open air terrace, serves coffees, refreshments, exotic cocktails etc. MINI FRIDGE WITH REFRESHMENT CENTER Consist of Mineral bottled water and soft drinks, refilled every second day. TEA and Coffee making facilities in the room. Sport & Leisure Facilities 2 outdoor swimming pools with sea water , Sun terrace & loungers, Indoor pool with fresh water, At the pools, sun beds and umbrellas free of charge, Daily Light Sports animation by the pool. Tennis court and equipment free of charge, Fitness centre, massage services at extra charge. Water sports center near to the hotel (with charge), Scuba diving (with charge), Boat trips (with charge), Games room (with charge), Children’s Facilities, Separate children pool with sea water, Internet and Games corner (with charge), Children’s light animation during the morning and the afternoon. Infants’ Facilities, baby cot, baby high chairs in the restaurant, Special food upon request. Business Services, Conference rooms for 700 and 200 persons respectively, Separate lounges for up to 150 persons for any occasions and events, Superb ballroom for gala dinner, wedding parties, banquets for up 900 persons, Conference equipment, Translate rooms, Telephone and fax services, Photocopy service, Wi-Fi internet access from Conference rooms & lobby area free of charge , Distances Airport 13 Km, Port 2 Km, Rhodes Town 0,5 Km, bicycle path to the city, Beach 10 m, Bus stop in front of the hotel ... more   less 

Additional Information about Mitsis Grand Hotel

Address: Akti Miaouli & Papanikolaou, Rhodes Town 85100, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Rhodes Town
Price Range: $93 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Grand Hotel 5*
Number of rooms: 402
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Also Known As:
Hotel Mitsis Grand
Mitsis Grand Rhodes Town
Grand Hotel Rhodes
Rhodes Grand Hotel
Mitsis Grand Hotel Rhodes, Greece - Rhodes Town
Hotel Style:
#3 Spa Hotel in Rhodes Town
#5 On the Beach Hotel in Rhodes Town
#6 Business Hotel in Rhodes Town
#8 Luxury Hotel in Rhodes Town
#12 Family Hotel in Rhodes Town
#18 Romantic Hotel in Rhodes Town
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Questions & Answers

Here's what travellers have asked, with answers from Mitsis Grand Hotel staff and other travellers.
217 questions
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Windsor, United Kingdom
7 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Both the Sea View and the Garden View are fine but if you chose a Sea View pick third floor or above”
 of 5 bubbles michael-j-marchant, 19 Jan 2017 | Read review
“Mid-range pries with luxury facilities and staffing. Chose a room at the front of the hotel with a sea view.”
 of 5 bubbles gsw828, 27 Dec 2016 | Read review
“Third floor sea view super sunsets”
 of 5 bubbles stephenw888, 14 Nov 2016 | Read review
“Sea views are definitely the best, the sunset is amazing!”
 of 5 bubbles MARYDOLLPortGlasgow, 13 Nov 2016 | Read review
“ask to be away from the lifts and cleaning closests.”
 of 5 bubbles G6697HIsarahc, 1 Nov 2016 | Read review
5 of 5