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Food :Awesome, they prepare really great food
Staff: Friendly and cooperative
Room: clean and neat but A.C of heritage room was not working properly
Location: walkable distance to main market, you won't be getting any natural view or scenic view.
Oyo as you guys must be aware has rooms available all across India. Some of the rooms are located at really amazing places like this one at Mahabaleshwar which happens to be a hill station. Really amazing view and awesome weather.
DON’T BOOK EVEN IF IT IS FREE.
Wrost hotel ever seen.
Rude staff and receptionist
Zero room service
No electricity overnight
Had to sit in dark without fan ( AC is far ahead)
Lots of mosquitoesMore
Date of stay: May 2018
2 Thank kanoop75
Response from AARPEE2015, Manager at OYO 11914 Pratap HeritageResponded May 18, 2018
There was an electric failure in whole of Mahabaleshwar from 12 noon yesterday.
The power resumed today at 1 p.m.
We don't have Generator which can support power continuously for 24 hours.
It needs to cool down
The generator was made to cool...More
We had made all the payment in advance. Ours was a All inclusive Package i.e. stay and food included.
We arrived at around 11. The reception guy was talking to another customer and asked us to wait in the waiting area. This is understood. However,...More
First of all, rooms are very clean.
As the atmosphere was very humid, floors were wet.
Staff is humble and co-operative.
They arrange us for local sight seeing.
Rates are average as we booked the hotel online.