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Grand Hotel & SPA Primoretz

246 reviews
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Traveller (138)
Room & Suite (290)
Dining (150)
Overview
  • Excellent56%
  • Very good28%
  • Average10%
  • Poor2%
  • Terrible4%
Travellers talk about
“star hotel”(14 reviews)
“indoor pool”(6 reviews)
“star service”(5 reviews)
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
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Reviews (246)Write a Review
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All reviewsstar hotelindoor poolstar serviceblack searoom numberfacilities are greatsea gardenaroma steamstayed daysturkish bathpiano barprivate beachlovely walka city view roomrooms are hugewhite winesnack menu
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1 - 5 of 146 reviews
Reviewed 13 November 2017

I've been twice in this elegant hotel (July, 2016 and October, 2017) and it never disappointed me. Very polite service, nice and spacious rooms, very big and comfortable bed, incredible bathroom. In fact, in this hotel you can get everything which you need: it doesn't...More

1  Thank petiageorgieva2016
Response from ghpmarketing2016, Guest Relations Manager at Grand Hotel & SPA PrimoretzResponded 10 January 2018

Dear petiageorgieva2016, Thank you very much for your lovely praise about your stays at the Grand Hotel and SPA Primoretz. We are so proud to read that you had an amazing stay and could enjoy all our services, our rooms as well as our location....More

A TripAdvisor Member
1
Reviewed 31 October 2017 via mobile

We came to this hotel in the evening asking for to room close to each other, since we have kids. The women in the desk was not patient and treat us in a very rude attitude. It actually impact our visit and also we planned...More

Thank A TripAdvisor Member
Response from ghpmarketing2016, Guest Relations Manager at Grand Hotel & SPA PrimoretzResponded 10 January 2018

Dear Guest, We very much appreciate your frank feedback, and hope we will have the pleasure of welcoming you once again to the hotel, when we may have the opportunity to restore your faith in Grand Hotel and SPA Primoretz. I am truly sorry that...More

Reviewed 24 October 2017 via mobile

We had holidays in Burgas and stayed 13 days at the hotel. There were both, positive and negative moments, though I would rank the hotel at 4* maximum, not its 5. + The hotel looks nice. The rooms are pretty big (actually bigger than necessary)....More

Thank Alexander R
Response from ghpmarketing2016, Guest Relations Manager at Grand Hotel & SPA PrimoretzResponded 12 January 2018
Google Translation

Уважаемая госпожа Диана Б , Благодарим что были нашим гостем и отделиле време , что дать оценку нашему отелю. Будем...More

Reviewed 18 October 2017

Excellent hotel fantastic service and facilities couldn’t praise it enough.close to the centre with lots of good shops restaurants and architecture. Stayed only two nights wish it could have been longer.More

Thank only1jsd
Response from ghpmarketing2016, Guest Relations Manager at Grand Hotel & SPA PrimoretzResponded 3 weeks ago

Dear onlu1jsd, Thank you for spending your time to give us a straight and detailed feedback from your great experiences during your stay at Grand Hotel and SPA Primoretz . Should you decide to come to Burgas again please do not hesitate to reach out...More

Reviewed 25 September 2017

The hotel is beautifully decorated and spotlessly clean. The staff are very helpful and cannot do enough for you. We were in a superior room which was on the front of the hotel at first we didn't like being at the front however as it...More

Thank Jennifer S
Response from ghpmarketing2016, Guest Relations Manager at Grand Hotel & SPA PrimoretzResponded 19 October 2017

Thank you for your feedback! Kristiyana Meranzova, Concierge

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Hotel Amenities
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Hot Tub
Indoor pool
Details
Price range
US$110 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Burgas
#1 Spa Hotel in Burgas
#2 Best Value Hotel in Burgas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Burgas
#1 Spa Hotel in Burgas
#2 Best Value Hotel in Burgas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (138)
Room & Suite (290)
Dining (150)
Pool & Beach (107)
Amenities (112)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
bob w
23 August 2015|
AnswerShow all 2 answers
Response from Ina A | Reviewed this property |
Very close. The city center is actually connected with the Morska Gradina /The park/ with a walking street. You will slow walk around 7 minutes from the hotel to the Municipality building which is considered "center city"
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12
Room Tips
"I've been on 3th and 4th floor, in a room with a sea view: in my opinion, sea view is better."
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"Pick a rear room overlooking the sea"
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"Zou zeker een kamer met zeezicht nemen"
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"Rooms on the higher floors with sea view."
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