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Out of the Blue Capsis Elite Resort

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782 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Reviewed 31 August 2015 via mobile

The food could be better for adults (its mostly cold) For the kids it was perfect. Pools and beach= perfect. Great location: Very close to the airport. The staff - very nice and helpful. The rooms were very big, close to the private beach. Not too new, but good enough for us (rooms 5016 /5018). It was clean and the...

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Helpful?
1Thank Racheli E
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “Racheli E” We are grateful for choosing Out of the Blue, Capsis Elite Resort for your holiday break on Crete and we are very pleased to hear that you enjoyed your overall stay with us. We are delighted to hear such kind words about the location, the magnificent view and the beautiful beach. As you already mention, the resort...

Newcastle-under-Lyme, United Kingdom
Reviewed 28 August 2015 via mobile

I can't complain of anything special. The staff are doing their best given we're over 500 visitors. The sea view is astonishing and the air flow makes you want to eat like there is no tomorrow. The food is traditionally mediterranean with good taste. I loved it. Bottom line: expect to have fun under the sun.

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Helpful?
Thank Issac M
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “ Issac M” We are delighted that Out of the Blue, Capsis Elite Resort met your expectations and you had a nice stay. We appreciate the nice comments about our food, the magnificent view and thank you for recognizing the dedication of our staff. We are looking forward to welcoming you again to our luxury resort in Crete. In...

Herzlia, Israel
Reviewed 27 August 2015 via mobile

We spent 5 nights in the oasis bungalow room 5036 which was perfectly located close to the beach& splash pools for kids, I would say this hotel is luxurious. Actually very romantic for couples but also perfect for kids. Landscapes are stunning& location is ideal. Gardens are lovely& swimming pools, incredible views! Regarding food, we mostly ate at the Red...

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Helpful?
Thank Elsa S
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “ ElsaSh” Thank you very much for choosing OUT OF THE BLUE, Capsis Elite Resort for your holidays in Greece. We are delighted to hear such kind words about our resort’s facilities, the magnificent garden areas and we are very happy that you totally enjoyed the outstanding view and the beautiful beach with the crystal water. It is very...

Reviewed 24 August 2015 via mobile

Greeks are some of the friendliest, kindest and most enjoyable people I have ever met. So it's a mystery to me where they got the staff of this hotel, they are the perfect storm of incompetence and dishonesty with a dash of hubris thrown in just for fun. Everything was an argument, it was the rare staff member that said,...

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8Thank trav_vth
Haifa, Israel
Reviewed 24 August 2015

We were in Capsis Hotel for 5 days. First of all it is located in the area with the best view in Crete. "Agia Palgia" . The View is absolutely stunning, the hotel area is huge and it looks like every place was designed with carefully thought and it fits perfectly into the amazing nature. There are private beaches, lots...

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Thank jesminea
Reviewed 24 August 2015

The hotel is very well maintained, lots of beautiful plants and flowers, maintenance of room is medium, the food is delicious and abundant , the restaurants are clean , the staff should improves the eye contact with the guests at the red pepper restaurant. the Private beach was outstanding, crystal clear water, very clean beach, Beach Bar was inviting and...

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Helpful?
Thank ronnyrud
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “ronnyrud” Thank you very much for having selected OUT OF THE BLUE, Capsis Elite Resort for your recent stay, and for taking the time to share your valuable feedback. We are delighted to hear such kind words about our resort’s facilities, the magnificent garden areas, the beautiful beach with the crystal water and we are very happy that you...

Reviewed 20 August 2015 via mobile

The photos are true but....not all site is accessible. One nice beach average food besides excellent fresh pizzas great view from the terrace at breakfast but that's it. Rooms are average but clean lack soap and shampoo . The staff is tired .....I would expect much more from 5 stars.

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2Thank אבי פ
Reviewed 19 August 2015 via mobile

Don't even know where to start! The unfriendly and unprofessional staff?! The worst food we had in a resort?! The fact that they never renew the shampoo and toilet paper in the room during our 5 nights stay?! Service was really horrible, the concierge hang up the phone on me when I asked their help with booking a restaurant for...

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3Thank Omri M
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “Omri M” Thank you for taking the time to write a review regarding your recent stay at Out of the Blue, Capsis Elite Resort. Whilst we are glad that you chose to stay with us, it is very disappointing that you didn't enjoy your whole stay and that you have developed a negative impression of our resort. Please note...

Herzliya, Tel Aviv, Israel
Reviewed 19 August 2015

Location is nice, Food needs improvement, the landscape is very nice, the beach is beautiful and the service there is excellent! Need to walk a lot to get to the dining room, the shuttle is not always available.

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Helpful?
Thank Pnina S
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “Pnina S” We are grateful for choosing Out of the Blue, Capsis Elite Resort for your holiday break on Crete and we are very pleased to hear that you enjoyed your overall stay with us. It's very pleasing to learn that you had a relaxing vacation and enjoyed the magnificent view of the resort, the friendly service and the...

Greater London, United Kingdom
Reviewed 18 August 2015

Amazing place , great hotel and lovely service . We were there for a couple of days and I enjoyed as well as my friends , food was normal for hotels , people from the main restaurant was super kind and very good in English. Too much noise and loudly music at evenings for no reason . It's more a...

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Helpful?
Thank Jes J
CapsisEliteResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “Jes J” We are grateful for choosing Out of the Blue, Capsis Elite Resort for your holiday break on Crete and we are very pleased to hear that you enjoyed your overall stay with us. We appreciate the nice comments about our food and thank you for recognizing the dedication of our staff. We are committed to providing you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Out of the Blue, Capsis Elite Resort is a 5-star deluxe hotel complex located on a private peninsula surrounded by a luscious Botanical Garden of 167.000 m2 that captivates your senses with its majestic Aegean views. The property is situated 20 minutes from the City and the International Airport of Heraklion and next to the traditional fishing village of Aghia Pelaghia. For those who seek to combine the beauty of the Greek Islands with the utmost of luxury, this resort complex provides guests a choice of 2 hotel collections with 3 different hotels/concepts with various types of accommodation, from family bungalows to private pool-villas. A natural beauty resort which is surrounded by ponds, cascades, colourful gardens and private cultivation of organically-grown fruits, vegetables, herbs and flowers used in the hotel restaurants and bars. The resort features the Capsis Minoan Amusement Park, 4000 sq m,the only one amusement park for children in Greece which features games and activities based on the Greek myths and combines fun and education with interactive games. Sand and fine pebble beaches, 7 swimming pools, 6 restaurants, 8 bars, a water sports centre, a shopping boutique, a nutrition and detoxification unit and a complete spa centre are only some of the wellness and gastronomic facilities on offer at this elite resort. ... more   less 

Additional Information about Out of the Blue Capsis Elite Resort

Address: Agia Pelagia, Crete 71500, Greece
Region: Greece > Crete > Heraklion Prefecture > Agia Pelagia
Price Range: $167 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Out of the Blue Capsis Elite Resort 5*
Number of rooms: 465
Reservation Options:
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Also Known As:
Out Of The Blue, Capsis Elite Hotel Agia Pelagia
Hilton Garden Inn Malia
Sofitel Agia Pelagia
Agia Pelagia Sofitel
Out Of The Blue Capsis Elite Resort Crete/Agia Pelagia, Greece
Hotel Style:
#2 On the Beach Hotel in Agia Pelagia
#4 Spa Hotel in Agia Pelagia
#5 Luxury Hotel in Agia Pelagia
#7 Romantic Hotel in Agia Pelagia
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Questions & Answers

Here's what travellers have asked, with answers from Out of the Blue Capsis Elite Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Garden Rooms are outside the hotel.”
 of 5 bubbles 944christinaw, 9 Nov 2016 | Read review
“Every room is beautiful, but if you have problems walking book one inside the main hotel where there is a lift”
 of 5 bubbles 471kathrynb, 29 Oct 2016 | Read review
“A suite if you can afford it.”
 of 5 bubbles toizz, 21 Oct 2016 | Read review
“The best rooms are closest to the reception area.”
 of 5 bubbles 25cheryll, 14 Oct 2016 | Read review
“Villa 3403 is secluded with lots of wildlife!!”
 of 5 bubbles TravellerKent_UK, 4 Oct 2016 | Read review
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