Rocabella Santorini Hotel

Rocabella Santorini Hotel

Traveller (1884)
Room & Suite (329)
Dining (135)
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C$464
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About

4.5
#30 of 65 hotels in Imerovigli
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Rocabella Santorini was born out of Santorini’s whitest whites and bluest blues, a peaceful retreat for travelers who seek a once-in-a-lifetime experience. Literally meaning ‘beautiful rock’, our resort is located in the picturesque village of Imerovigli, a slice of heaven where you can enjoy the best sizzling sunset story of your life. The privileged location of the hotel, just far enough away from the bustle of the city, yet strategically positioned within easy reach of the capital, Fira and the dreamlike village of Oia, makes it ideal for every type of traveler. Our 42 rooms and suites have been carefully designed with minimal decor, simple lines, and ethereal charm to accentuate the Cycladic culture and authentic island life. They beckon you to a storybook world of sea, romance and dreams.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Boating
Canoeing
Highchairs available
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Yoga classes
Fitness / spa changing rooms
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Rooftop bar
Diving
Hiking
Snorkelling
Tennis court offsite
Walking tours
Water park offsite
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Green
Trendy
Languages Spoken
English, Greek

Location

Imerovigli 84700 Greece
Name/address in local language
4.5
4.5 of 5 bubbles1,394 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a serene location with stunning views, Rocabella Santorini Hotel garners praise for its attentive service and strategic positioning between popular towns. While guests are captivated by the hotel's amenities and the spa-like atmosphere, some have noted limited facilities and upkeep concerns. The hotel's cleanliness and beautiful, spacious rooms with scenic views receive consistent commendation, although there have been occasional booking issues. Opinions on value vary, with some guests celebrating the luxury and others questioning the hotel's offerings.
Location
Picturesque
Atmosphere
Inviting
Rooms
Comfortable
Value
Mixed
Cleanliness
Meticulous
Service
Attentive
Amenities
Well-appointed

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Detailed Reviews
L & N wrote a review Jul 2020
39 contributions59 helpful votes
5.0 of 5 bubbles
The hotel provided a transfer from the Port - which was very busy and took them nearly 2 hours to get to us due to the traffic on the mountain roads, yet we were still welcomed with a friendly face and given cold water and a gift a bag, the staff were consistently friendly and helpful, we went just outside of season and received free room upgrade which was absolutely stunning. Woke up every day to a view of Oia and the Aegean sea. We had a hot tub outside, as well as the use of 3 different swimming pools. Room and all facilities were immaculate. Location was perfect to get to both ends of the Island - the staff organised for us to rent a car meaning we could explore & it was for a good price compared to other local companies. There was a wedding on whilst we were there, which was beautiful and made the atmosphere in the hotel amazing. The food was good - cooked breakfast every day was delicious and loads of variety. Have recommended this place to a lot of people since, and have even recommended this for weddings! Thank you for the amazing stay x
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Kalfopoullos, Owner at Rocabella Santorini Hotel
Responded Jul 27, 2020
Dear Nfandlb, Thank you for selecting Rocabella Santorini Hotel and Spa for your magical getaway. We are thrilled you enjoyed your stay immensely and as always we are glad to be of service. Traffic on the island can be a little tricky at times and our transfer service at least offers peace of mind and comfort. Our team always friendly and hands on, to accommodate and please. Our main priority is not just to meet but to exceed your expectations and having our efforts acknowledged is our best reward. Rocabella Santorini with the high aesthetics, courteous service, breathtaking views and amazing location offers the ultimate holiday experience and we are utterly grateful you had the chance to enjoy it. We would like to thank you for your kind words and positive energy. We look forward to your return with great anticipation. Until then stay safe and cherish your precious memories from our beautiful retreat. Kindest regards On behalf of the Rocabella Santorini Team
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Liz P wrote a review Aug 2021
London, United Kingdom17 contributions5 helpful votes
5.0 of 5 bubbles
I have just returned from a week at this lovely hotel with my 18-year old daughters. A much needed break after a stressful year. As soon as we walked into the hotel reception, staff were very welcoming and friendly. We were offered refreshments, check-in was very speedily handled, our luggage taken to our room and a we were given a quick tour of the hotel. We had booked a Deluxe room for the 3 of us via BA holidays; we were expecting a regular double room with extra bed, but this far exceeded our expectations - 2 double bedrooms, a lounge and bathroom, small terrace facing the main pool area and a balcony at the back with a hot tub!! The hotel is all white in typical Greek Cycladic style, 3/4 pools, 3 outdoor bar areas and restaurant where we had breakfast each morning with the most stunning views. The hotel
is located just outside Imerovigli and about 15 minutes walk to the village centre where there are bars, restaurants and shops. About a 40 minute walk to the capital Fira and if you come during the cooler months, you can do the 1.45 hour walk to Oia. There are buses from Imerovigli to both Fira and Oia and from Fira more buses to the rest of the island. Otherwise hire a car or the hotel can arrange transport. The hotel is perfectly located in a peaceful location without the hustle and bustle of too many tourists you get in Oia and Fira. In fact, I much preferred being in Imerovigli and watching the sunset from there as Oia gets really busy even in the midst of a pandemic!! I can’t recommend Hotel Rocabella enough and would most definitely return. The room, facilities and staff were all amazing and really made our holiday in beautiful Santorini very special. Thank you everyone at Rocabella.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Kalfopoullos, Owner at Rocabella Santorini Hotel
Responded Sep 22, 2021
Dear Liz P, Thank you for selecting our beautiful retreat for your holiday getaway. We are thrilled you had such a fantastic time and exceptional experience. Certainly we are delighted we ticked off all your boxes and you enjoyed all our services. We are overjoyed we managed to meet and exceed your expectations and as a result you left with your luggage full of fond memories. It is a great honor you took the time to share such an extensive and thorough review and all your positive words and vibes made us all feel very appreciated. Our team focuses on the details that really make a difference and we are more than pleased to receive such an acknowledgement. We look forward to your return in the near future! Warmest regards
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Cris L wrote a review Oct 2021
37 contributions4 helpful votes
5.0 of 5 bubbles
Really enjoyed our stay here. The staff was amazing: they picked us up from the airport, organized taxi pick ups whenever we needed it, set us up with an ATV/Quad that got delivered directly to the hotel, helped make dinner and spa reservations for us, etc… The various pools all have views and it was just so peaceful laying out with cocktails in hand. It’s a great location if you want to be in between Perivolos (black sand beaches) and Oia (northern tip of the island). You’re right in the middle so the travel time in either direction is never too long. We were also a quick ride into the main towns of Fira and Imerovigli, where we had lunch and dinner many nights. They also have their own ATM and parking lot which made it super easy for us get cash and just hop on our Quad and go. The main hiking trail is also right in front of the hotel on the caldera side. We walked to Fira one day (great workout after all the food we had been eating). You could also walk to Oia, as well, so you have options to get some exercise in. Honestly, I liked this hotel because it’s more private and property is larger. The rooms aren’t stacked on top of one another, like most other hotels, where everyone walking by or dining can see you sunbathing on your patio. Can’t wait to come back!
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Kalfopoullos, Owner at Rocabella Santorini Hotel
Responded Nov 1, 2021
Dear 237crisl, Thank you for staying at Rocabella Santorini Hotel and Spa for your holiday break. We appreciate you took the time to share such a comprehensive and positive review of your recent experience with us. We are absolutely thrilled with all the compliments you awarded us with and certainly delighted we ticked all your boxes and thus you had such a joyful and relaxing holiday experience. Our team is ever so happy to have met and exceeded your expectations and your kind comments are the best reward for our hard work and effort towards the warm and attentive service you so much enjoyed. We look forward to your return with much anticipation. Warmest regards
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zoeh1968 wrote a review Jul 2021
Basingstoke, United Kingdom42 contributions28 helpful votes
4.0 of 5 bubbles
We moved to the Rocabella from our previous accommodation due to them being fully booked, and it was a chance for us to experience a different part of the island to which we normally stay.

On arrival check in was quick and easy, we were offered water or champagne and our luggage taken to our room. We followed, and were extremely lucky to have received an upgrade to a premium room. This meant we had our own secluded hot tub on the balcony (room 104). The front overlooked the main pool, the rear faced the reception area and the road. This wasn’t a problem, and also meant if you are early birds you get to see the sunrise from the large bathroom window! The room was very soundproofed so we were not disturbed by this.

The bed was comfy, the pillows a little like marshmallows for my comfort. There are plenty of facilities in the room that you would expect. TV with a multitude of foreign channels, coffee machine, hairdryer, pool towels etc. Do remember an eye mask if you prefer a darkened room. This room was extremely light in the mornings and lit by several lights in the room at night!

The bathroom I thought a little odd, with a bath not in keeping with the hotel - red plastic in a beautiful white hotel? The shower wasn’t great, the water was hot but the head was small and probably needed a clean. Also it was a wet room, which made the floor lethal after 2 people had showered.

Breakfast was excellent given the challenging restrictions hotels are facing right now. The only thing is there are no menus given, and as we had left our phones in the room, we were unable to download the QR codes. This meant the waitress had to recite the menu. Not an issue but an inconvenience to both to us and her. This could have been mentioned at check in, or a note in the room.

Service for drinks in the evening was a little haphazard. Prices however reasonable given the location.

The Rocabella is situated about 10 mins from Imerovigli by the cliff top path. Very walkable but a little rough in places. We walked into Fira and back which was a 40 min walk each way - doable, but avoid the heat of the day, and try to get back just after sunset as the path is not lit.

The main pool was very quiet during the day, no clamour for sun beds, despite there being less than normal due to restrictions.There seemed to be very few umbrellas though.

There is a small spa onsite, I can’t comment on this as we didn’t use it but I popped my head in, and it smelt lovely!

Some rooms pools seemed to be overlooked by passers by, or your next door neighbours, but our room was perfectly situated so one to request if you are wanting this room type.

A beautiful hotel, in a quiet area. If you are looking for peace and quiet, this would be for you. If you want to be a bit closer to the action, something more central would be your best option.
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Date of stay: July 2021
Room Tip: 104 - Pool view Premium room not overlooked
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Kalfopoullos, Owner at Rocabella Santorini Hotel
Responded Oct 4, 2021
Dear Zoeh1968, Thank you for staying at Rocabella Santorini Hotel and Spa. We are grateful you took the time to share your extensive and thorough review. We are thrilled you enjoyed your time with us and delighted with all your kind comments. Your constructive feedback on certain areas will be addressed and dealt with accordingly by our competent departments. We look forward to having you back in the near future. Warmest regards
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Grace Pachuau wrote a review Mar 2020
57 contributions24 helpful votes
+1
5.0 of 5 bubbles
Large hotel for Santorini standards, but a bit dated as it is 30 years old. We initially took a superior suite with a plunge pool, but since the room was too small we paid extra for an Executive room with caldera view. The view was mind blowing and offered the best caldera and sunset views. The al carte breakfast was delicious, room service also great. The staff were always friendly and approachable.

Cons- No places to hang clothes, towels etc in the room, water seeps in from the bottom of the windows when it rains. Off season is a good time to visit to avoid the crowds but renovation work happens in the hotel which can be noisy and intrusive at times. No free shuttle provided by the hotel and taxis to Fir Nd Oia are very expensive off season (buses don't seem to run either). 4.5 stars overall.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Kalfopoullos, Owner at Rocabella Santorini Hotel
Responded Mar 17, 2020
Dear gracepanchuau, We would like to cordially thank you for staying at our beautiful retreat for your holiday break. Indeed Rocabella Santorini counts over 20 years in the hotel reality of Santorini but nevertheless has undergone various renovations over the years in order to always stay updated and to give off a sense of chic simplicity. We are delighted you enjoyed our location which is considered the best on the island since it offers the most beguiling and breathtaking views to the Caldera and the renowned Santorinian sunset, successfully competing and even prevailing to the views of enchanting Oia. So glad to know that our a la carte breakfast options and room service, which are carefully chosen to provide a variety that will satisfy every taste were to your liking. Our team is always willing to cheerfully serve and accommodate any of your wishes. Being a boutique retreat our rooms vary in space and in type but there is a certain diversity of choice and an accordance to space with the type of room you select and reserve. Nevertheless our rooms offer all the amenities necessary for your stay including a ladder shaped rack where you can hang your towels and/ or clothes. We only wish you had reached out to our housekeeping service who would have been more than happy to indicate the said rack and take care of the condensation turned into water at the bottom of your window due to the humid and cold winter weather. Although we remain open all year round, winter season tends to be quieter and offers an opportunity for our renovations for which our esteemed guests are advised well in advance both through our reservation sites and our welcome letter. However we do take extreme care to confine them in levels where no disturbance is generated to our guests. Again we feel that since we have your wellbeing as a priority it would have been most welcome if you had reached out and most certainly we would have made sure to keep any noise and/ or inconvenience at an even lower level in order to keep you happy. Our free shuttle operates from April onwards but there is a bus service that works all year round. It was really a pleasure to have you with us and we really anticipate your return during the summer season when you will have the opportunity to encounter a warm weather and all that is entailed thereof. Kindest regards
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Nina wrote a review Nov 2020
10 contributions1 helpful vote
5.0 of 5 bubbles
We got married at Rocabella and it has been an experience that we will always remember. We got married on the 8th of September 2020 on an open terrace. The wedding planners Katerina and Maria were fabulous, proactive and designed the big day in a great result. I highly recommend the place for a wedding ceremony and party.

The hotel itself is so luxurious and in a beautiful setup. The view is breathtaking and the suites very traditional an elegant touch of decoration. They have a great anti-Covid policy and everything feels very safe to use.

The food and wine were amazing in the restaurant. The receptionists were always happy to help and very professional.

The only things that I did like were the pool was extremely cold and I could not enjoy my swimming, the decoration of the suites should change and they should put a safety ribbon on the stairs as they can become very slippery if you are walking around the room with wet feet AND dangerous. Nobody wants to fall down and hit themselves on their wedding day...
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Date of stay: September 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Kalfopoullos, Owner at Rocabella Santorini Hotel
Responded Apr 27, 2021
Dear Ninakonstan, Thank you for selecting our beautiful retreat for your special occasion. We are deeply honored and profoundly touched by all your positive feedback. Katerina and Maria had a fabulous time planning your wedding and they wish to extend their gratitude along with the rest of our team for having you with us. We are overjoyed you had the chance to cherish our beguiling view as well as the ethereal vibes of our carefully designed elegance. We are delighted for your acknowledgement on our anti-Covid policy since for us here at Rocabella Santorini, safety always comes first for a carefree and memorable holiday. It is our pleasure to know that you were excited with our food and wine options at our amazing in house AXINOS restaurant. Our courteous staff is always happy to assist and to serve. We appreciate your kind comments and we will use them constructively to better caution our future guests. On that note please bear in mind that Rocabella Santorini is an incessantly evolving entity which will continue to amaze you design and service wise every time you visit. We look forward to welcoming you back really soon. Kindest Regards On behalf of the Rocabella Santorini Team
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Allen A wrote a review Aug 2020
Athens, Greece7 contributions
5.0 of 5 bubbles
There's no secret to why we've been loyal patrons of Rocabella Spa and Resort for the last twenty-five years. Aside from possibly the best and most romantic location on the island with both easy access and peace and quiet, the service is always top class. Facilities are amazing, having been remodeled numerous times.

For connoisseurs of fine cuisine, the resort's restaurant will make you an enthusiastic regular. The scrumptious breakfast choices are prepared for you after you order so that it's always as fresh as possible and available until 12 noon!

Panoramic views of the Caldera and the world renowned sunsets, even after so many visits, never cease to take our breath away. Every single friend that has stayed here on our recommendation has given the Rocabella the same rave reviews. Santorini cannot be completely experienced without entrusting your accommodations to the Rocabella Spa and Resort!
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Kalfopoullos, Owner at Rocabella Santorini Hotel
Responded Aug 3, 2020
Dear 304allena, We would like to sincerely express our gratitude for your kind words and for your preference and loyalty to our beautiful retreat. We are thrilled you enjoy our inimitable view and location for 25 consecutive years and still feel as enchanted as in your very first visit. Our team, the Rocabella Santorini family, remains united in one goal and that is to accommodate, serve and exceed the expectations of our esteemed guests. Our wish is to always evolve and achieve perfection in all levels and aspects; from our top notch service and amenities, to our appetizing and tantalizing culinary choices of our AXINOS in house restaurant and to our breathtaking view and amazing location. We are delighted that we come up to your standards and expectations repeatedly all these years and we have honored all your recommendations to your friends with our unique quality and attention. We cannot thank you enough for your positive vibes. Your comments are the most valuable reward for all our hard work. We look forward to having you back really soon. To another 25 years and why not to even more! Kindest regards On behalf of the Rocabella Santorini Team
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Anthony G wrote a review Aug 2020
1 contribution
5.0 of 5 bubbles
We have visited Rocabella many times over the years, and it continues to be a truly amazing experience. We have also sent many friends and family to Rocabella and it has always surpassed their expectations. The location is truly unique and genuinely has the best views of the island, we have seen many other hotels and locations and Rocabella cannot be beaten. The staff and service are always so kind and so friendly. The rooms are beautiful and the food is fantastic. Anyone looking to relax, have space, have a variety of pools and be incredibly well situated should stay at Rocabella.
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Date of stay: August 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: All rooms in all categories are good. I would ensure you have a caldera view :)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Kalfopoullos, Owner at Rocabella Santorini Hotel
Responded Aug 30, 2020
Dear Z9678KYanthonyg, We are delighted and grateful you selected Rocabella Santorini Hotel and Spa as your ultimate holiday destination. We are immensely honored that you experienced the utter Rocabella Santorini encounter to the maximum and in such contentment which urged you to suggest us to your dear friends and family. Guests like you are the greatest reward for our team which has as a priority to exceed your expectations and offer you an amazing experience which will keep bringing you back to your Rocabella family. Your kind words are such an acknowledgement to our distinctive location, breathtaking views, courteous and attentive service, tantalizing culinary options and ethereal rooms. We cannot wait to have you back in order to create with you another unforgettable holiday memory. Warmest regards On behalf of the Rocabella Santorini team
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Gi wrote a review Jun 2022
13 contributions1 helpful vote
3.0 of 5 bubbles
This was our third time visiting the island and we always like to stay in different towns, on this occasion we chose Imerovigli since reading comments on this website, everyone spoke of the impressive sunsets of the Caldera. So we chose Rocabella thinking that it was a good option given the images on their page and the favorable comments they had. However, the experience was disappointing, it is overpriced for the service they offer and the facilities they have. We stayed in one of their largest rooms since we traveled with children and upon entering the room it had an outdated, neglected appearance, the closet doors were stuck, they were swollen due to lack of maintenance, I could not use the hair dryer in the main bathroom because when it was plugged the power went off in half of the room, we could never use the mini pool that the room has because it was very dirty and the water was extremely cold.
At breakfast the options are limited, the waitresses always greeted us kindly but their service is very inflexible with simple things such as requesting some fried egg well cooked or asking for pancakes without all the elements they included, they answered was always "not possible because the chef says"... and some weird explanation.
The rooms near the caldera lack of privacy since the terraces face the backstreet and people and service vehicles constantly pass by, interrupting the tranquility that you could be experiencing while sunbathing.
The room service is deficient, to make a single delivery of what we requested, the person came back 3 times, once to deliver the dishes, another to deliver the cutlery and the third to deliver the drinks, the layout of the hotel doesn't make it easy to transport the service in carts, but they could think of another solution that doesn't make guests wait so long to be completed a single request.
They definitely have no idea what it is to offer a luxury service, this accommodation is a 4-star hotel, very average the service they currently offer.
They don't offer anything special that is worth paying for.
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Date of stay: May 2022
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sun seeker wrote a review Sep 2021
4 contributions4 helpful votes
3.0 of 5 bubbles
Stayed in September, which is a lovely month to be in Santorini for the weather. However, be prepared for wedding month (look at all the reviews for weddings!). If you are not part of the wedding, you are a bit of a second class citizen and lose access to part of the hotel. Room was nice and spacious and the pool was lovely and cold for those hot days! Wasn’t made to feel particularly welcome but the pool bar and restaurant staff were excellent, particularly Loukia, who was a massive plus point! It is very pricey to eat and drink in the hotel…overpriced for what it is. It takes about 10-15 mins to walk up the hill to Imerovigli for some excellent restaurants and a supermarket for reasonably priced goods. If you have a late flight, don’t bank on good facilities for changing after a final day in the sun. A hot toilet block with smelly shower water was unpleasant and not a great way to get ready to travel home! Compared to other places we have stayed in Santorini, definitely lower down the list and not what it says on the tin.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Kalfopoullos, Owner at Rocabella Santorini Hotel
Responded Sep 20, 2021
Dear adC8093NH, Thank you for your recent stay at Rocabella Santorini Hotel and Spa for your holiday break. We are delighted you enjoyed the comfort of our rooms and the convenience of our pools. Please rest assured that we will gladly pass your kind words to Loukia and the pool bar and restaurant staff and let them know that their attentive service made a difference. We appreciate you spared the time to share your comments however, we are concerned since upon checking our records to obtain more information about your experience there was no feedback on your dissatisfaction with our services. We would unfortunately have to disagree with some of your comments and more specifically to those related on the lack of attention you received as well as the loss of access to part of the hotel and your dislike to our prices. We are popular for our hospitality and our idyllic wedding events and as such when a nuptial event takes place there is a designated venue in order to achieve the unhindered stay of our other esteemed guests. No access is impeded whatsoever other than that to the wedding venue. Furthermore all our guests are accordingly advised well in advance and prior to their arrival at our beautiful resort, that is to say that wedding events do not come as a surprise to our guests at all, on the contrary it is information well shared beforehand. On the issue of our prices although we do acknowledge that this is your personal opinion according to your private circumstances which we respect immensely kindly note that Santorini is a challenge in terms of commodity prices as most products need to be either ship or air freighted in. Nevertheless we regularly check with our competitors and know that we are providing better value for our guests. Thank you for alerting us on the issues you experienced after checking out, on the complimentary use of the hotel amenities you were granted. We will be looking into this matter further with our team to ensure that in the future our guests receive the seamless experience we are renowned for. Once again, thank you for taking the time to write a review on Trip Advisor and for your constructive feedback. We only wish you had reached out to our Management team during your holidays so we could have the chance to turn you into a happy guest. We wish you all the very best in the future and we hope you will consider staying with us again as we are confident we can provide an even better experience. Warmest regards
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NYBeachLover asked a question Aug 2023
Fishkill, NY4,096 contributions191 helpful votes
Are there any restaurants in walking distance ?
yes there are - Immerovigli village is 15 min walk
Answer from George K
9 contributions
Dear Tanya3403, A warm good morning from sunny Santorini ! There is plenty of lighting available throughout our main pool although keep in mind that a decorative lighting is suggested so as to get a magical result. Please contact our 24/7 available wedding team for any concerns or requests you might have throughout the process. Wishing you a fabulous day ahead !
Answer from George K
9 contributions
Good Morning hilary w, Our hotel offers babysitting service by providing experienced nannies to our guests. We can setup an interview for you to see and choose the nanny you prefer. Keep in mind that we should be notified at least three days prior the booking date in order to set everything up. We remain at your disposal for any further information you might need. Sincere regards, The Rocabella Team
Monnybobins wrote a tip Apr 2024
Weybridge, United Kingdom13 contributions4 helpful votes
5.0 of 5 bubbles
"There are a lot of steps to negotiate, you need to be reasonably fit. Luckily the hotel team oversaw delivery and collection of our cases"
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Eric wrote a tip Dec 2023
11 contributions9 helpful votes
5.0 of 5 bubbles
"The island itself is not busy during winter so many things are not available. It's a great time to visit to avoid crowds so flexibility is key"
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Claire G wrote a tip Dec 2023
London, United Kingdom52 contributions2 helpful votes
4.0 of 5 bubbles
"Main Pool lacked shade which in the height of summer is a little challenging "
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Leo Peter Charles wrote a tip Dec 2023
3 contributions
5.0 of 5 bubbles
"Visit in April"
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xzf wrote a tip Dec 2023
Singapore, Singapore17 contributions24 helpful votes
5.0 of 5 bubbles
"There’s parking across the road"
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Not the right property for you?
There are more places to choose from in the Imerovigli area.
PRICE RANGE
C$283 - C$775 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rocabella deluxe suites & spa santorini hotel imerovigli, rocabella deluxe suites and spa santorini, rocabella hotel santorini
LOCATION
GreeceSouth AegeanCycladesSantoriniImerovigli
NUMBER OF ROOMS
43
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Rocabella Santorini Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Rocabella Santorini Hotel
Which popular attractions are close to Rocabella Santorini Hotel?
Nearby attractions include Hiking Trail Fira - Oia (1.2 km), Saint Mark Holy Orthodox Chapel (0.9 km), and Cliff viewpoint (0.9 km).
What are some of the property amenities at Rocabella Santorini Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Rocabella Santorini Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Rocabella Santorini Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Rocabella Santorini Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Rocabella Santorini Hotel?
Conveniently located restaurants include Le Ciel Restaurant, Le Moustache Caldera Pool Lounge & Restaurant, and Throubi Restaurant at Andronis Concept.
Are there opportunities to exercise at Rocabella Santorini Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Rocabella Santorini Hotel have airport transportation?
Yes, Rocabella Santorini Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rocabella Santorini Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Rocabella Santorini Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Rocabella Santorini Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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