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Balcon Del Mar

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Balcon Del Mar
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186 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Finland
Reviewed 21 July 2015

We were more than happy to have this hotel, since we had to transfer from another hotel in the valley, which was awful. There is very little bad to say about this hotel. Maybe the only thing is that it is a bit far from both beaches, but the taxis are very good help there. Rooms are clean and nice,...

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Helpful?
1Thank KKK96
balcondelmar11, Guest Relations Department at Balcon Del Mar, responded to this review

Dear guest, Thank you very much for taking your time to valuate us in this site. We feel really glad that you have enjoyed your holidays at Balcón del Mar and we hope you come back in a short future Best Regards Marta

Reviewed 2 March 2015

We visited the last week of February, and luckily we had nice and warm weather. They have 1 pool that is heated, and it was 25 degrees - just perfect to chill down when the sun got too hot. Yes, the distance to the city centre was long - but the reception fixed us a taxi whenever we wanted. The...

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Helpful?
Thank ElisabethGiil
balcondelmar11, Director de Relaciones con Clientes at Balcon Del Mar, responded to this review

Dear Customer, Thank you very much for choosing us for your holidays and also taking your time to valuate us in this site. We are really glad that you had fantatic days and enjoyed your holidays with us. relaxing ad basking the sun. Your satisfactions is our goal. We hope to welcome you back once more at Balcón del Mar...

Bergen, Norway
Reviewed 14 January 2015

I've been there for one week in january. Room was clean and nice equipped for example microwave so it's possible to prepare your meals at your room. Cleaning service was good. Reception service was okay, but it could be better (that's not so comfortable when the person you talk to is sitting and you can only see the half of...

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Helpful?
Thank fritzek
balcondelmar11, Director de Relaciones con Clientes at Balcon Del Mar, responded to this review

Dear Customer, Thank you very much for choosing our hotel for your holidays and for writing a comment on Tripadvisor We are very pleased that you had enjoyed your stay with us. We are always willing to improve our level of quality and so we appreciate your assessment in this regard. We will consider your comments about the Wifi connection...

Åkersberga, Stockholms Län, Sweden
Reviewed 12 January 2015

Good price but "risky" choice IF you go there for warmth and sun. The location on the top of the hill makes the hotel exposed to (cold) winds. We stayed with our babygirl and believe there are better choices for small children. The hotel is not veryexpensive, the apartments quite spacy and but you need to pay for all extra...

Review collected in partnership with this hotel
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Helpful?
Thank Tommi99
balcondelmar11, Director de Relaciones con Clientes at Balcon Del Mar, responded to this review

Dear Customer, Thank you for your critical since through this we have the best way to learn about the experiences of our guests during your holiday, understanding the perception towards getting a product to suit you. We are pleased that greatly the treatment received by our staff and quality of the apartments; however deeply regret not having satisfied with the...

Umeå
Reviewed 5 January 2015

No sun on the balconies. Long distances to the beaches as the hotel is on top of a mountain. Small pools with cold water. Very poor wifi which did'nt work in the apt. and on and off on the balcony. They charged €15 for it and the same for the very small TV for a week. The salon with nice...

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Helpful?
1Thank Lars M
balcondelmar11, Director de Relaciones con Clientes at Balcon Del Mar, responded to this review

Dear Customer, Thank you very much for value ourselves in this website and for choosing our hotel for your holidays. We will consider your comment about wifi services, pool temperatura, Salon openning hours and few others as we are always trying to improve our services and is very important for us to know the opinion of our customers. So we...

Reviewed 25 December 2014 via mobile

Hotel was ok. Nice location but sun does not shine almost at all on the balconies. It cost 15 euros to get tv for a week and you get only 6 channels. Safety boxes (costs also) are inside the reception so you don't have access to it while reception is closed. There was not enough hot water for two people...

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Helpful?
Thank Mari K
balcondelmar11, Manager at Balcon Del Mar, responded to this review

Dear Customer, Thank you very much for choosing our hotel and evaluate ourselves in this website. It is very important for us to know the opinion of our customers and helps us improve our services. That's why we thank you so much to share your opinion with us and we will consider your comment. We hope we can welcome you...

Parainen, Finland
Reviewed 18 January 2014

High value for money. Nice, clean, quiet hotel. I´ve visited this hotel twice with my family (2 adults, 4 kids) and we have been very satisfied. Good location on top of the hill, nice view from the balcony. Polite and helpful staff, clean and well equipped rooms with enough space inside and a large balcony. Nice, large pool area and...

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Helpful?
6Thank Markus S
balcondelmar11, Director de Recepción at Balcon Del Mar, responded to this review

Thanks for your review. I hope to see you soon. O_o

Vanløse, Staden Kobenhavn, Denmark
Reviewed 31 July 2013

Nice, quiet hotel... I was there with my family, we were eleven people... there is plenty of room in the apartment, but the pool is very small.... if you need more shopping, then take the taxi 10 minutes drive to the big centrum ... there are alots of people and places to eat.........

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1Thank Camilla L
balcondelmar11, Director de Recepción at Balcon Del Mar, responded to this review

Thanks for your review Camilla. :)

Haugesund, Norway
Reviewed 31 March 2013

Visit the hotel with my family. It's quiet, on the top of the hill. There is 1,9km to the beach (Amadores), Nice for a walk up and down :-) The apt are big, with a good size terrasse, furnished for four people. The poolarea is big, the staff are polite and nice. There is a poolbar, but no entertainment. Short...

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3Thank BRW522
balcondelmar11, Director General at Balcon Del Mar, responded to this review

Thanks for your review. O_o

Helsinki, Finland
Reviewed 25 March 2013

We went to Balcon Del Mar with our kids, aged 7 and 5. The staff was very polite and friendly, the hotel is quite far from the beach though, if you go left from the hotel and make for Amadores beach instead, you don't need to climb down the impressive stairway our kids learnt to respect and hate a bit...

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Helpful?
2Thank CycoMiko
balcondelmar11, Director General at Balcon Del Mar, responded to this review

Thanks for your review.

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Official Description (provided by the hotel)
Built in 2007, the complex has 70 apartments, all spacious and well furnished, with terrace and views, separate bedroom and sofa bed in the lounge. ... more   less 

Additional Information about Balcon Del Mar

Address: Avda. De Timanfaya 25, 35139 Puerto Rico, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range: $111 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Balcon Del Mar 2*
Number of rooms: 70
Reservation Options:
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Also Known As:
Balcon Del Mar Hotel Puerto Rico
Balcon Del Mar Puerto Rico, Gran Canaria
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Questions & Answers

Here's what travellers have asked, with answers from Balcon Del Mar staff and other travellers.
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Questions? Get answers from Balcon Del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor has the reception and the shop. 3rd floor has a pool bar & on the nights of music you can sit on balcony & watch”
  • View from our balcony on the fourth floor
  • Living room
  • View from across the road from the room
  • Shower a small bit slippery be careful
  • Second bedroom
  • Main bedroom with access to balcony
 of 5 bubbles gkenny1, 16 Mar 2017 | Read review
“All rooms have nice view, for morning sun maybe those with high number is better”
 of 5 bubbles Btorp, 23 Jan 2016 | Read review
“We had a room on the top floor (5th floor), and they had afternoon sun.”
 of 5 bubbles ElisabethGiil, 2 Mar 2015 | Read review
“Ask for a balcony in the sun”
 of 5 bubbles Tommi99, 12 Jan 2015 | Read review
“The rooms on level 1 and 2 might have better wifi as the antennas where down there.”
 of 5 bubbles 981larsm, 5 Jan 2015 | Read review
5 of 5