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Ocean Hill

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64 Reviews from our TripAdvisor Community

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Showing 47: English reviews
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Reviewed 4 days ago NEW

Just back from ocean hill can't complain about anything room was great 1213 facing pools etc high up no noise staff very helpful pleasant always cleaning food good loved it will go back no entertainment but just a short walk is a centre with everything

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Helpful?
1Thank Margaret D
RECEPCION_OCEAN_HILL, Director de Recepción at Ocean Hill, responded to this review

Dear Guest, Thank you for sharing your experience in the Ocean Hill. We are really glad you enjoyed your stay. We hope to see you again, Best regards, Ocean Hill

Staffs
Reviewed 4 days ago NEW

We stayed 2nd to 9th March, booked through Thomas Cook at a very good price. Arrived after a long journey to be dropped off outside Ocean Hill. You have to choose to run down the incline with your cases leading the way or lug them down 33 steps as you cant access reception from the pavement. Now! remember this as...

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4Thank Oh_Lonesome_Me
RECEPCION_OCEAN_HILL, Director de Recepción at Ocean Hill, responded to this review

Dear Guest, First of all, thank you for your review of Ocean Hill, all feedback is very valuable to us. We have taken onboard all your comments as we are always looking to make improvements and increase customer satisfaction. The staff and management of Ocean Hill hope to have the opportunity to welcome you to our hotel in the near...

Barnsley, United Kingdom
Reviewed 5 days ago NEW

We stayed here early March. We were a bit surprised when we got off the bus to discover it was quite a steep hill to take our cases down to check in. Check in was quick and organised we were a little confused with the map for the location of the rooms but found our apartment. On opening the door...

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2Thank diane l
RECEPCION_OCEAN_HILL, Director de Recepción at Ocean Hill, responded to this review

Dear Guest, Thank you for taking your time to write about your stay at the Ocean Hill. It is very nice to know that you have enjoyed your holiday with us. We have taken onboard your comments about the shower and fridge. Kind regards,

UK
Reviewed 1 week ago

The suite was open plan lounge, kitchen and bedroom. It was clean, beds comfortable. The kitchen was equipped with most things you would need for self catering. Bathroom large with walk in shower, two sinks and toilet, towels, bathrobes and hairdryer provided. The mirror over the sinks is the only one in the suite so you may like to take...

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3Thank UkCarol
RECEPCION_OCEAN_HILL, Director de Recepción at Ocean Hill, responded to this review

Dear Customer, First, I sincerely appreciate your comments, which help us to improve. We work to provide the best service and maintain established standards, to meet the expectations of each of our clients. Regarding comments on taxi service, we need to clarify that it is also possible to order a taxi at the reception. We give feedback to our team...

Grantham, United Kingdom
Reviewed 1 week ago

The ocean Hill is a very modern Hotel, Its Bias in style is more to the Scandinavian taste, Looks like it could have been fitted out by Ikea. It takes a few days to figure out the Lift set up to get to your Room,I know the Reception give you a Map but for me this is not an ideal...

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4Thank Pugsey55
RECEPCION_OCEAN_HILL, Director de Recepción at Ocean Hill, responded to this review

Dear Guest, First of all, thank you for your review of Ocean Hill, all feedback is very valuable to us. We have taken onboard all your comments and we are always looking to make improvements and increase customer satisfaction. The staff and management of Ocean Hill hope to have the opportunity to welcome you to our hotel in the near...

Manchester
Reviewed 1 week ago

This was our first visit to Gran Canaria and boy did we drop lucky with this place. After being slightly bamboozled with the map and instructions to find our room,we were very presently surprised to find what beautiful accommodation we had been allocated.The room was large,fitted with adaptations for disabled (which we are not)huge bathroom,two sinks,very large shower brand new...

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3Thank DanDenManchester
RECEPCION_OCEAN_HILL, Director de Recepción at Ocean Hill, responded to this review

Dear Guest, First of all, thank you for your review of Ocean Hill, all feedback is very valuable to us. We have taken onboard your comments about the dinner. Our staff will also be happy to be informed of your wonderful comments. It is very nice to know that you have enjoyed your your first visit to Gran Canaria and...

scotland
Reviewed 1 week ago

we were at the hotel end feb for 1 week in room 1003 which was on the 10th floor. You get a map at reception and by god, you need it! We had to get 2 lifts to get to our apartment and to be honest we didnt really look around the hotel much because eveythings on different levels and...

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4Thank rivercityfan
RECEPCION_OCEAN_HILL, Director de Recepción at Ocean Hill, responded to this review

Dear Guest, First of all, thank you for your review of Ocean Hill, all feedback is very valuable to us. It is very nice to know that you have enjoyed your holiday with us. We look forward to seeing you in November, Kind regards,

London, United Kingdom
Reviewed 2 weeks ago

Stayed S/C for a week in January with my partner. Our apartment was clean, bright and modern with AC. It had been recently refurbed with a small kitchen diner with cooker/fridge and a breakfast bar. The sitting room area had a comfy modern sofa, TVsitting room. The rooms were cleaned most days and towels changed almost every day. The bedroom...

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3Thank PJCaton
RECEPCION_OCEAN_HILL, Gerente at Ocean Hill, responded to this review

Dear Guest, Thank you for taking your time to write about your stay at the Ocean Hill. It is very nice to know that you have enjoyed your holiday with us. We have taken onboard your suggestions. We look forward to seeing you in the near future, Kind regards, OCEAN HILL

Stockholm, Sweden
Reviewed 2 weeks ago

We stayed in apartment 706 week 9 2017 and really enjoyed it, a clean and modern hotel in a minimalistic design. Nice A/C in the apartment, small kitchen but a very large and nice balcony were we spent many hours playing music and drinking beer before we went out on adventures. We had included breakfast for the whole week and...

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2Thank trial7878
RECEPCION_OCEAN_HILL, Gerente at Ocean Hill, responded to this review

Dear Guest, Thank you for sharing your experience in the Ocean Hill. We are really glad you enjoyed your stay. We will pass on your nice comments to our staff. We hope to see you again at the Ocean Hill. Best regards, OCEAN HILL

lincolnshire
Reviewed 2 weeks ago via mobile

Nice clean rooms when booked paid extra for sea veiw on arrival dissatisfied with the view only see the horizon otherwise it's rooftops and the backside of another hotel staff not helpful they stated talk to Thomas Cook, 3 lifts to get to our room with up and down pathways which is not great when you have a disability nice...

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Thank LincolnshireFireman
RECEPCION_OCEAN_HILL, Director de Recepción at Ocean Hill, responded to this review

Dear customer, First of all, thank you for your review of Ocean Hill, all feedback is very valuable to us. Sorry to know that the hotel has not met your expectations, however, we would have liked to have had the opportunity to resolve your dissatisfaction during your stay. Regarding comments on the view from the rooms, we need to clarify...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Concierge
  • Conference Facilities
  • Breakfast Available

Additional Information about Ocean Hill

Address: Avda de la Cornisa 19, 35100 Puerto Rico, Gran Canaria, Spain (Formerly Blue Star Apartments)
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Hotel Class:2 star — Ocean Hill 2*
Number of rooms: 156
Also Known As:
Blue Star Apartments Hotel Puerto Rico
Blue Star Apartments Puerto Rico
Ocean Hill Puerto Rico, Gran Canaria
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Hill staff and other travellers.
65 questions
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Billingshurst, United Kingdom
8 days ago
england
Sorrento, Italy
Glasgow, United Kingdom
over a year ago

See all questions (65)

Questions? Get answers from Ocean Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool facing great all rooms situated well”
 of 5 bubbles 280margaretd, 19 Mar 2017 | Read review
“All rooms have sea views,facilities are spread over ten or so floors so you will use the lifts a lot whichever floor you are on.”
 of 5 bubbles DanDenManchester, 14 Mar 2017 | Read review
“most rooms have a sea view so i wouldnt pay for one again personally”
 of 5 bubbles rivercityfan, 11 Mar 2017 | Read review
“best views are on the right-hand side, near the end of the complex. We had no noise problems. Hire a car and drive into the mountains.”
 of 5 bubbles PJCaton, 9 Mar 2017 | Read review
“High floor for great view.”
 of 5 bubbles 322alisons, 4 Mar 2017 | Read review
5 of 5