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Servatur Montebello Apartments

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172 Reviews from our TripAdvisor Community

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Showing 124: English reviews
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Westbury, United Kingdom
Reviewed 1 week ago via mobile

I'm not sure we will stay in any Servatur Hotel in future. There are about 9 floors on this hotel. The pool and restaurant is on floor 5 and the reception up the top on 9. Reading Tripadvisor reviews we noted that the best views are in rooms towards the top floor. Also the hotel encourages you to email them...

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2Thank TheExile
Gilmorton, United Kingdom
Reviewed 5 February 2017

My wife and I always put our own holiday packages together after doing some background research.This was our first visit to Gran Canaria beginning with a week in Puerto Rico before catching the fast bus to Las Palmas for another week in the city. The Montebello proved to be an excellent choice, ,just as previous reviews predicted. We stayed in...

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7Thank Alman130150
pilarderada, Guest Relations Manager at Servatur Montebello Apartments, responded to this review

Dear Alman130150 On behalf of the entire Servatur Team, we are thankful for such detailed and interesting review of your holidays at Servatur Montebello. We are very proud to see that we reach what we aim for, that is creating for you an unbeatable experience in the lovely island of Gran Canaria. The fantastic views of the whole valley you...

Swansea
Reviewed 13 December 2016 via mobile

We stayed self catering at the Motebello this August for one week. The Hotel is basic but clean. Rooms are of a reasonable size but could do with updating. Saying that they have everything you need and anything that is missing can be requested from reception. Our room was at poolside level which made the journey back and forth from...

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8Thank TerryTheFlannel
pilarderada, Director de Relaciones con Clientes at Servatur Montebello Apartments, responded to this review

Dear TerryTheFlannel, On the behalf of the Servatur team, we would like to thank you for such positive comments and for your very interesting review about your experience last August. We are very proud to read you were satisfied with our customer service. Our staff is always doing their best to make you feel at home. The privileged views of...

Co Durham
Reviewed 3 December 2016 via mobile

Just recently returned from a great family holiday here. Booked as a cheap week in the sun and it was exactly that and the kids loved it! We normally stay in San Augustin but wanted a change so tried Puerto Rico. These apartments are a short walk down to the main shopping centre, restaurants (loads of steps but a leisurely...

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5Thank Gillmav
pilarderada, Director de Relaciones con Clientes at Servatur Montebello Apartments, responded to this review

Dear Gillmav, First of all, we would like to thank you for giving Servatur Montebello the opportunity of creating a sensational holiday for you and your family. Being halfway in the one of the hills of Puerto Rico allow us to provide, not only a short distance from the main resources of the area, but also stunning views of this...

North Wales, United Kingdom
Reviewed 30 October 2016

Rooms really need updating pool area great staff really helpful very friendly very clean got to walk up steep hill or use steps loads of them but that's Puerto Rico and you know that before you book love puer rico

Review collected in partnership with Alpharooms
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1Thank Geohep
West Bromwich, England, United Kingdom
Reviewed 13 October 2016

We picked these apartments just to get some Autumn sunshine. They were what we expected, they are situated quite high up there a lot of steps on the complex too, it's spread over 9 levels but there are lifts. The apartment is well equipped only thing is they supplied a kettle toaster,microwave and a coffee machine but there is only...

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2Thank Jacque C
Reviewed 12 October 2016 via mobile

The Montebello is great, we had a lovely week there. Room was spotless & loads of room, view from balcony amazing. can not understand the poor reviews, staff very friendly nothing too much trouble. Big pool & plenty of sun loungers, shop was always open when passing, great bar prices. No air con !! but knew before booking, just kept...

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1Thank Carl P
pilarderada, Director de Relaciones con Clientes at Servatur Montebello Apartments, responded to this review

Dear Carl P We would like to thank you for your detailed and very interesting review from your experience at Servatur Montebello. It is also a pleasure for us to know that you have enjoyed that much the time you spent here. The spectacular landscape that you can see from Servatur Montebello is one of the things that we are...

Worcester, United Kingdom
Reviewed 8 October 2016

Stayed in room 413, very clean ample room, balcony very private, Would have been nicer if it had a double bed but we pushed the two singles together so in the end made little or no difference. The bathroom was clean and the shower performed any time during the day with hot water. The balcony had table ,two chairs, sun...

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1Thank carolerhead
pilarderada, Director de Relaciones con Clientes at Servatur Montebello Apartments, responded to this review

Dear Carolerhead, In the name of all the staff that works at Servatur Montebello, thank you for such a detailed and positive review of your stay in our establishment. We are pleased to see that you have had a nice time with us. Enjoying the warm sunshine from the balcony of your room, getting delighted overlooking the stunning atmosphere created...

Reviewed 2 October 2016 via mobile

I am staying at the apartment at the moment. Nice place lovely views but so high up. It's a killer coming back from the beach or entertainment. Taxis are 3 50 euros but amounts up if you use them for 10 nights lol. Armodors beach is amazing 20 minutes walk but you can get a bus 1.40 euros. Pool nice...

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Thank Linda E
pilarderada, Director de Relaciones con Clientes at Servatur Montebello Apartments, responded to this review

Dear Linda E, First of all, we thank you for the time you have spent in sharing your opinion and, of course, for having chosen Servatur Montebello to spend your holidays. Regarding the location of the apartments, being in the middle of one the hills of Puerto Rico allows us to offer our guests unbeatable views of the valley. We...

Tramore, Ireland
Reviewed 30 September 2016 via mobile

Stayed last week for 4 nights and from the minute we arrived we new it was going to be good the friendly service from all the staff rooms cleaned every day the whole complex is spotless clean only downside was it is very hard to get a spot at the pool at weekends as it is full of local people...

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Thank djdaithiphelan

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Restaurant
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Servatur Montebello has 9 floors of apartments. Each floor has areas with plants typical of the warm (sub tropical) climate of Gran Canaria which help to create a very pleasant and relaxing atmosphere during your stay at Servatur Montebello.The complex consists of 114 apartments, (44 studios for 1-2 persons and 70 apartments with separate bedroom for 3-4 persons), all spacious and nicely decorated, with larges terraces and view to Puerto Rico. The apartments are very well equipped including kitchen with fridge, water heater and all kinds of utensil to provide a comfortable stay. ... more   less 

Additional Information about Servatur Montebello Apartments

Address: Avenida Cornisa 5 | Puerto Rico.- Mogan, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Montebello Hotel)
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range: $41 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Servatur Montebello Apartments 3*
Number of rooms: 114
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Also Known As:
Montebello Hotel Puerto Rico
Montebello Resort Puerto Rico
Servatur Montebello Apartments Puerto Rico, Gran Canaria
Hotel Style:
#3 Top resorts Hotel in Puerto Rico
#5 Best Value Hotel in Puerto Rico
#12 On the Beach Hotel in Puerto Rico
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Questions & Answers

Here's what travellers have asked, with answers from Servatur Montebello Apartments staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth paying a premium for a larger apartment on the higher floors”
 of 5 bubbles Alman130150, 5 Feb 2017 | Read review
“Think every room has a sea view as its high up”
 of 5 bubbles jacquec338, 13 Oct 2016 | Read review
“higher floors are best views./ sorry cant send photo not downloaded them yet”
 of 5 bubbles carolerhead, 8 Oct 2016 | Read review
“Pool level room have a terrace rather than balcony and little privacy. Floors 9 and 4 are more private.”
  • More nigth views
 of 5 bubbles Ronniem1965, 25 Sep 2016 | Read review
“Rooms 601, 701 & 801 seem to us to be better placed”
 of 5 bubbles burleyg, 22 Sep 2016 | Read review
5 of 5