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Servatur Montebello Apartments

07/05/2017 08/05/2017
1 room 2 adults 0 children
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Servatur Montebello Apartments
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177 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Dublin, Ireland
Reviewed 29 May 2016

Stayed here three times and have to say i cannot fault these lovely apartments, They are spacious, Modern and spotlessly clean,They are a bit uphill but thats the usual in Puerto Rico and a taxi costs no more than 3euros, the pool area and pool bar are really lovely and again the staff here is very helpful and pleasant and...

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Helpful?
Thank Sabrina M
pilarderada, Director de Relaciones con Clientes at Servatur Montebello Apartments, responded to this review

Dear Sabrina M, On behalf of Servatur we would like to thank you for taking the time to write about us in TripAdvisor. We appreciate also the remarks you make about the hygiene and size of our apartments because it is motivating for our staff and they are one of the biggest pillars of our company, as well as our...

Watford, United Kingdom
Reviewed 26 May 2016

The service in this hotel is amazing, especially considering how much it costs. The rooms are spacious, had one with a balcony, and the WiFi was proper good. The service and the various food and drinks at the pool bar was probably one of thes best for a budget hotel in Puerto Rico.

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2Thank integrasol
pilarderada, Director de Relaciones con Clientes at Servatur Montebello Apartments, responded to this review

Dear integrasol, Thank you for choosing Servatur Montebello for your holidays, It is very nice to know that our guests leave Servatur Montebello with a pleasant feeling. Also, thank you for all your nice words about us , it is our strength to keep on improving every day. Warm regards, Servatur Montebello

Reviewed 17 May 2016 via mobile

This is my 3rd time at montebello and definitely won't be my last. Great value for money. Free wifi and a couple 9f tv channels incuding sky sports 1 is an addition to our last stay. As always spotlessly clean with maid service 5 days a week. The reception staff are so helpful it would be difficult to find better....

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3Thank Lee M
Reviewed 5 May 2016

really nice hotel, nice clean room with all amenities, nice friendly helpful staff. lovely area, nice restaurants and bars, nice beach, beautiful weather, good bus service. I had a great holiday here. the area is geared up for holidaymakers but locals are very friendly and polite

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1Thank den w
pilarderada, Director de Relaciones con Clientes at Servatur Montebello Apartments, responded to this review

Dear Den, Thank you for getting your time to post about us. We are happy to hear that you have had a nice time with us, in our resort we work in order to satisfy our guests, we hope to see you back soon. Best regards. Servatur Montebello

Glasgow, United Kingdom
Reviewed 4 May 2016

We ended up at the Montebello after Travel Republic and the Sol y Paz double booked us - extremely poor customer service from both parties - which is still being challenged hence the late review! However although not what we would have picked due to the location being in the middle of a hill and I have walking difficulties we...

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1Thank MrsEScott2014
pilarderada, Director de Relaciones con Clientes at Servatur Montebello Apartments, responded to this review

Dear M. Accommodation in Puerto Rico is built at both sides of the valley and Servatur Montebello is half way up, this allows us to be close to the main attractions of the area and also to relax away from the bustle of the city. We always recommend to take a taxi back to the resort as it is not...

Dundee
Reviewed 4 May 2016

We love Puerto Rico have been 12 times over the last 10years but first time to Montebello and won't be the last. We like the sun loungers on the balcony and did have this in Riosol but found the Montebello much cleaner and friendlier. Wifi code for 2 devices provided free of charge at check-in and worked great in apartment....

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2Thank Gill M
Market Drayton, United Kingdom
Reviewed 4 May 2016

Last minute booking to Gran Canaria.Having not visited this island so not sure what to expect.What a welcome surprise after a very good flight we were picked up by the bus it wound its way dropping people off and if i came again i would pay the extra for private taxi to save time.Quite a hilly resort and hence the...

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3Thank william78Shropshire
pilarderada, Director de Relaciones con Clientes at Servatur Montebello Apartments, responded to this review

Dear William, We are delighted to have surprised you positively and hope to see you soon back at Montebello. We appreciate your suggestions and, for that reason, we have already informed the department head in order to offer a better service. For further bookings, I would like to inform you that we could arrange a much comfortable transfer from the...

Reviewed 2 May 2016 via mobile

Very nice and clean hotel. Friendly staff, very helpfull, we had self catering so didn't try the food. Big bedroom with open plan kitchen and sitting room. Plenty cups, plates, pots and pans. Kettle, toster, cofee maker and microvawe. Loads of storage space. Massive balcony with two deck chairs, dryer, table and four chairs. More sits available at the wall....

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1Thank Lucyna M
pilarderada, Director de Relaciones con Clientes at Servatur Montebello Apartments, responded to this review

Dear Lucyna, Thank you for your detailed review about your experience at our resort. On the one hand, it will be very useful for the rest of the users of Tripadvisor and, on the other hand, it has great value for us, our goal is the satisfaction of our customers to continue improving day by day and this would not...

London, United Kingdom
Reviewed 2 May 2016 via mobile

To start it was hard to find place we have loked for servatur (search for montebello) and it is easy to find. Plesant suprises are that people in reception do speak in english and german. Wifi is free for two devices per room and it is quick enough to check mail facebook etc. Small supermarket is well suplied and prices...

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2Thank Marcin M
pilarderada, Director de Relaciones con Clientes at Servatur Montebello Apartments, responded to this review

Dear Marcin, We would like to thank you about your positive comments of Servatur Montebello and sharing your experience with us and the users of Tripadvisor. We are very happy to know that you have enjoyed a relaxing stay. We have noted your comments in order to further improvements in our services, thank you very much. We hope to see...

Manchester, United Kingdom
Reviewed 1 May 2016 via mobile

Spent a fab week at the Montebello in April. Stayed in a studio apartment was not disappointed. Really clean apartment, 2 comfy single beds, large terrace with sun lounger and table and chairs. Well equipped for self catering- toaster microwave kettle etc. Maids came in every day apart from Sunday and Tuesday clean towels and bedding. Swimming pool was heated-...

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1Thank alex a
pilarderada, Director de Relaciones con Clientes at Servatur Montebello Apartments, responded to this review

Dear Alex, We really appreciate sharing your opinion with members of Tripadvisor. It is a huge honor for us to receive such a positive assessment as yours about the staff, facilities and service offered. We are delighted that you enjoyed your stay at Servatur Montebello and wish you decide to visit us again in the future. Kind regards, Servatur Montebello

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Restaurant
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Servatur Montebello has 9 floors of apartments. Each floor has areas with plants typical of the warm (sub tropical) climate of Gran Canaria which help to create a very pleasant and relaxing atmosphere during your stay at Servatur Montebello.The complex consists of 114 apartments, (44 studios for 1-2 persons and 70 apartments with separate bedroom for 3-4 persons), all spacious and nicely decorated, with larges terraces and view to Puerto Rico. The apartments are very well equipped including kitchen with fridge, water heater and all kinds of utensil to provide a comfortable stay. ... more   less 

Additional Information about Servatur Montebello Apartments

Address: Avenida Cornisa 5 | Puerto Rico.- Mogan, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Montebello Hotel)
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range: $46 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Servatur Montebello Apartments 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Montebello Hotel Puerto Rico
Montebello Resort Puerto Rico
Servatur Montebello Apartments Puerto Rico, Gran Canaria
Hotel Style:
#3 Top resorts Hotel in Puerto Rico
#5 Best Value Hotel in Puerto Rico
#12 On the Beach Hotel in Puerto Rico
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Questions & Answers

Here's what travellers have asked, with answers from Servatur Montebello Apartments staff and other travellers.
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Questions? Get answers from Servatur Montebello Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth paying a premium for a larger apartment on the higher floors”
Alman130150, 5 Feb 2017 | Read review
“Think every room has a sea view as its high up”
jacquec338, 13 Oct 2016 | Read review
“higher floors are best views./ sorry cant send photo not downloaded them yet”
carolerhead, 8 Oct 2016 | Read review
“Pool level room have a terrace rather than balcony and little privacy. Floors 9 and 4 are more private.”
  • More nigth views
Ronniem1965, 25 Sep 2016 | Read review
“Rooms 601, 701 & 801 seem to us to be better placed”
burleyg, 22 Sep 2016 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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