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Hotel Riosol

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1,318 Reviews from our TripAdvisor Community

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Showing 904: English reviews
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Reviewed 1 week ago via mobile

We have just visited the Riosol for a fantastic family holiday over Easter. The views were amazing, staff extremely friendly and helpful and the hotel in general was kept spotless. We only ate in the restaurant a few times but found the food to be good with an impressive variety of options. It's a bit of a walk down to...

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2Thank Darren B
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. As stated in this review, in the Riosol Hotel we have a constant and ongoing maintenance programme to refurbish and improve all of our Apartments and public areas. In fact right at this moment we are closed but will...

Prescot, United Kingdom
Reviewed 1 week ago

Beautiful room with amazing view, lovely balcony with sunbeds chairs and sun umbrella.Great pool area with pool bar with a fantastic view and drinks!! We stayed self catering but we eaten in hotel which was lovely, we also eaten in lots of different places and all where very nice. We had great nights in the Blaney stone music bar which...

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1Thank val w
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. These comments on outstanding views, facilities and food have been well received and appreciated by our team, who take a keen interest in how we fare on Trip Advisor and what our guests reactions are when they have visited....

Reviewed 1 week ago via mobile

Great hotel, large balcony with fantastic views. Apartment clean, spacious and adequate for a sunshine holiday. Nice pool, pleasant, helpful staff. Would definitely return and recommend the Riosol Hotel.

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2Thank Pauline J
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for recommending us and for the time dedicated to publish his opinion about the Riosol Hotel. It always pleases me to see that our guests are able to make the most of the facilities and able to appreciate all we have to offer. We also pride ourselves on our Staff members...

Suffolk, United Kingdom
Reviewed 1 week ago

Our 4th year in Gran Canaria but 1st at this hotel,we Stayed here with family April 2017 for my wife's 40th. We wanted somewhere to stay near the Europa Centre where we like to go in the evening,this hotel is ideally situated for it so location was great for us you can get a taxi down to the main area...

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Thank 1973shep
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. It is always so pleasing to hear that we have met our guests´ expectations, this is strong motivation for our team of Staff. We have been pleased with the dedication shown by our settled team for a long time...

Reviewed 2 weeks ago via mobile

I returned this evening from a ten night stay at this fantastic hotel. I returned for the second time in two years with my family & had the best time. Everything was exactly how we remembered it. All staff were amazing, so helpful,warm & welcoming. Views of Puerto Rico from the hotel are stunning. Will look to visit again in...

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1Thank Hazellee1980
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. We pride ourselves on our team of Staff and I am happy to read that our guests find us friendly and ready to contribute in making every stay a success. Kind Regards, Lorenzo Sentís Riversun-Touristic

Birkdale, United Kingdom
Reviewed 2 weeks ago via mobile

The hotel has been really good we stayed on a half board basis. Food is good and a different menus every evening. I cannot thank the hotel enough when my partner got injured at another location in Puerto Rico at a beach side restaurant. This was when the wind picked up and a 8 meter gazebo Awning that was covering...

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Thank David B
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. I am happy to read that, despite the described accident, our guests had a great stay and are already planning to revisiting us. It is always wonderful to read about members of our Staff that contribute in making our...

Reviewed 2 weeks ago via mobile

Just returned from a 2 week stay , After reading some of the reviews I was slightly concerned as to where we were staying 😳 We arrived late afternoon and were welcomed by staff, we were given a 2 bedroom apartment on level 3 great room but I wasn't overly keen on the balcony having a walk way in front...

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1Thank sdean13
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. It is always pleasing to read when our guests have had a great holiday and I want to thank them for praising our Staff team, we are always glad to contributed to a perfect holiday. I will be conveying...

Watford, United Kingdom
Reviewed 2 weeks ago

I believe this was one of the first, if not the first hotel at the very top of the hill where the Europa Center now is located. I've stayed there a few times, but this was time was a little different, in that the hotel had been renovated. It was a very nice surprise, and the price was right for...

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Thank integrasol
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. We are constantly addressing areas that need attention to improve our product. I'm pleased that the recent refurbishments keep getting the approval of the vast majority of our guests. Kind Regards, Lorenzo Sentís Riversun-Touristic

burnley
Reviewed 2 weeks ago

Booked and paid for a double room but was given 2 singles next to each other and was expected to house our 2 kids separately!! obviously this didn't happen and me and my son shared a room whilst my wife and daughter also shared one. we were told the only other available room was also 2 singles with a joining...

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Thank matt s
Riversun-Hotels, Customer Service at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. I am sincerely sorry that in this occasion we were unable to honour your reservation. In the Riosol, like in other hotels, on rare occasions we find ourselves overbooked and we always do our best to minimise the inconveniences...

Northamptonshire, United Kingdom
Reviewed 2 weeks ago via mobile

Just returning from a 10 night stay. We stayed in a 2 bed premium apartment, which made it more of a 4 star than 3 star room. We had to pay 30 euro a night extra but this got you a safe, 10 extra English tv channels (Inc bbc1 and sky sport 1), air con, bath robes, welcome pack (fruit,...

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Thank Russell P
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. As stated on this review we enjoy a privileged situation right at the top of Puerto Rico´s hill and our original architectural design provides large private terraces, where our guests can enjoy panoramic views and many hours of sunshine....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff

Additional Information about Hotel Riosol

Address: C/ Isla de Lobos 1, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Riosol Aparthotel)
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range: $82 - $627 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Riosol 3*
Number of rooms: 236
Reservation Options:
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Also Known As:
Riosol Aparthotel Puerto Rico
Riosol Aparthotel Hotel Puerto Rico
Hotel Riosol Puerto Rico, Gran Canaria
Hotel Style:
#15 Romantic Hotel in Puerto Rico
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riosol staff and other travellers.
231 questions
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Questions? Get answers from Hotel Riosol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book one-bedroom apartment”
  • BALCONY WITH A VIEW
507valw, 16 Apr 2017 | Read review
“higher up the better will save the 'lift'”
1973shep, 14 Apr 2017 | Read review
“upgrade to better room”
matts724, 9 Apr 2017 | Read review
“There is only one lift on this large site being close to it can be an advantage. best views are at seaward end.”
shiny49, 8 Apr 2017 | Read review
“for 20-30 euros extra it is worth getting a superior or premium room as they come with ac, tv and wifi plus a safe”
anneS1353DG, 2 Apr 2017 | Read review
5 of 5