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Hotel Riosol

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Hotel Riosol
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1,258 Reviews from our TripAdvisor Community

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Showing 860: English reviews
Stoke-on-Trent, United Kingdom
Reviewed 3 days ago NEWvia mobile

Just rebooked....this time, all inclusive...looking forward to it...the food is usually excellent and although buffet, the selection is huge. Breakfasts nice.....rooms are what you expect but you pay for the view. See you in October

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Helpful?
Thank chrismalkinuk
Abercynon, United Kingdom
Reviewed 5 days ago NEWvia mobile

Me, my husband, daughter and her partner decided to book this hotel through Thomas cook to go on Boxing Day. The holiday in total cost us just over £4000 for a week half board. I have never felt so ripped off in my life. I might as well have thrown my money down the drain. For Starters our room, Disgusting,...

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3Thank anitaw1964
Liverpool, United Kingdom
Reviewed 1 week ago

The hotel is on the top of the hill overlooking Puerto Rico which gives you fantastic views, the price you pay for the view is there are 711 steps up from the beach ( no it was not me who counted them but someone did ) there are plenty of taxis at the bottom and do not cost a great...

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Helpful?
Thank Michael N
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

Of course the view from the Riosol Hotel always gets such an amazing response, we are so lucky with our position at what has been described as one of the best viewpoints in the Canary Islands. I feel that our role is to compliment that with a comfortable environment within, and with helpful, friendly staff- I am pleased that this...

Cheadle Hulme, United Kingdom
Reviewed 1 week ago

We stayed for the first week of 2017 and enjoyed great weather and had a great time at this hotel. Efficient friendly staff with rooms cleaned 5 days a week , one large pool unheated and very cold but we did have a go and one solar heated which took the edge off but smaller than the main. Stayed self...

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Helpful?
Thank MinecraftSteve
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

Thank you for your review and recommendation. You have highlighted everything that we are striving to achieve at the Hotel and I am pleased that so many of our guests have had this kind of experience. We look forward to seeing you again. Kind Regards, Lorenzo Sentís Riversun-Touristic

Reviewed 1 week ago

After checking in to a desk receiving numerous complaints regarding rooms flooding, insects and people unhappy with their rooms I was slightly concerned. However our room was great and room and food was good. Our main issue was that our 6 year old daughters Ipod after being kept secure in the safe all week was out as we left and...

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2Thank dazbmcr
Reviewed 2 weeks ago via mobile

We arrived Boxing Day went to reception which was was friendly enough. Was put in room 5001 next to the reception infested with and all over the place discussing. Shower room had signs on mound in. Was also extremely noisy for a family room as was next to the entertainment in the evenings. Also rooms have only single beds. looks...

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Helpful?
1Thank Paul H
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

I am extremely disappointed to read your review, it is our intention to give all guests the best experience possible and it is sad to hear that this was not the case. Whilst I thank you for making us aware of where some cosmetic attention is needed, I am not sure whether the title of your review is entirely fair....

Nottingham, United Kingdom
Reviewed 2 weeks ago via mobile

As a family of 3 adults and 5 children we arrived 8th December for 7 nights, arrival on reception was quick and helpful with a kind gentlemen who helped us to our rooms we had room 2001/2004 rooms were at the bottom so we had to use the lift the kids loved it they seem to think it was something...

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2Thank Parispaynton
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

It has to be said that the Riosol Hotel is known and extremely popular for it's stunning views and location and that the aspect overlooking Puerto Rico´s beach and marina can be quite breathtaking. We endeavour to match this with a comfortable, relaxed environment within and of course a high standard of service. It is so pleasing that you experienced...

Harrogate, United Kingdom
Reviewed 2 weeks ago

Stayed in this hotel for the first tme this xmas!!was nice and clean and the staff were very friendly.rooms were basic but ok for me,my partner and two boys!!!my partner had broken her ankle prior to the visit and our original apartment had too many steps to get up.I went to reception next day and they changed our room immediately!...

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Helpful?
Thank Barry W
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

Thank you for such an excellent recommendation. It is a pleasure to read your comments and to feedback to the team. A great deal is always made of our location, and that you have highlighted the contribution of our staff and the work of our team at the Reception, is especially satisfying. We look forward to seeing you back at...

Belfast
Reviewed 2 weeks ago via mobile

Arrived Boxing Day stayed in room 3024 down lots of steps but my god the views were fab. Staff always very helpful, room was very modern & clean. Very well stocked for self catering. Really liked this area near europa centre at the top walks and scenery were beautiful. Loved this hotel and have booked to return Dec 2017 hopefully...

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Helpful?
Thank BelfastJulesbelfast
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

Thank you so very much for putting your thoughts into words, it is really very much appreciated. Like you, the Riosol is adored by many who return time and time again as regular guests and we also hope to see you many times in the future. Thank you for also mentioning the great views our guests enjoy from their private...

London
Reviewed 2 weeks ago

Stayed here for 5 night's half-board, from Boxing Day and very impressed! Strongly suggest you ask for a room on the highest floor available - not only for the views, but because reception, restaurant, bars, snack bars, swimming pools are on the top floor with the apartments below it. If you are on the first floor, you can walk up...

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Helpful?
Thank Fishdish64
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

Thank you for your kind comments. We are so pleased you would recommend us and have passed your comments to the Chefs and the rest of the team. In the Riosol Hotel we are proud to offer our guests a memorable experience that provides real value for money...for this reason we have set a kind of modular system in which...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms

Additional Information about Hotel Riosol

Address: C/ Isla de Lobos 1, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Riosol Aparthotel)
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range: $68 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Riosol 3*
Number of rooms: 236
Reservation Options:
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Also Known As:
Riosol Aparthotel Puerto Rico
Riosol Aparthotel Hotel Puerto Rico
Hotel Riosol Puerto Rico, Gran Canaria
Hotel Style:
#15 Romantic Hotel in Puerto Rico
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riosol staff and other travellers.
191 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pools and amenities are at the top so the higher floor it would be closer to those.”
  • View from room
 of 5 bubbles MinecraftSteve, 9 Jan 2017 | Read review
“room 3050 had a large balcony quite private but had to go up and down a lot of stairs even to get to the lift.”
 of 5 bubbles dazbmcr, 9 Jan 2017 | Read review
“I would suggest level 3”
 of 5 bubbles barryw469, 8 Jan 2017 | Read review
“Ask for the highest room available - to be closer to all the amenities which are on the top floor and better views!!”
 of 5 bubbles Fishdish64, 6 Jan 2017 | Read review
“ask for room close to pool”
 of 5 bubbles BLITZWALES, 5 Jan 2017 | Read review
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