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Hotel Riosol

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Hotel Riosol
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1,274 Reviews from our TripAdvisor Community

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Showing 870: English reviews
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Erith, United Kingdom
Reviewed 2 days ago NEWvia mobile

Visited for couples holiday. Pool is really big and clean. Spectacular views. Bar and eating area outside very fresh and modern. However this hotel over all is way to big and it is like a maze to get around. Hundreds of stair to climb to reach reception and a tiny cable cart which takes to and from levels. The apartments...

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Helpful?
Thank kizziwoodman1
Oslo, Norway
Reviewed 4 days ago NEW

We arrived very late in the evening and was first disappointed when our Premium 2 bedroom apartment did not look like the images on Riosol's website. However, even though the apartment was more at the back of the complex (view towards Europa Centre and the small valley just below) and our terrace was not just outside our door but a...

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2Thank LenaM1971
gorizia
Reviewed 6 days ago NEW

One of the best hotels have been... really really good times.... been here in 2015 Enjoying my TIME with the best staff . Amazing views of Puerto Rico... wonderfull Sunsets... nice moments... Thank You! Alessandro

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Helpful?
Thank Alessandro D
Liverpool, United Kingdom
Reviewed 1 week ago via mobile

We looked forward to this holiday all year and saved hard only to be put in the worst room I've ever stayed in anywhere in the world. The rest of the building isn't bad at all. Rooms were appalling. When we first got there the bins from the previous holiday makers hadn't been emptied and in the bathroom one it...

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Helpful?
Thank jaywat
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

Thank you for taking the time to write a review and apologies that we did not meet our normally high standards on this occasion. Your comments have been taken seriously, and discussed at length with the Housekeeping Head and Reception Manager. I am really sorry that your experience did not reflect 'value for money', something we are striving to achieve...

Cwm Dyserth, United Kingdom
Reviewed 1 week ago

Just arrived back from the Riosol on the 12th February after a weeks half board stay. booked one of the hotel rooms as opposed to the self catering rooms and although a little bit on the snug side , we found it more than adequate for our needs, we paid the extra 15 euros for a weeks wi-fi , unfortunately...

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Helpful?
Thank Gary D
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

Thank you for such high praise and your recommendation. It is always a boost to the team to hear that guests have recognised our friendly, efficient approach. We look forward to welcoming you back when you return. Kind Regards, Lorenzo Sentís Riversun-Touristic

Herning, Denmark
Reviewed 2 weeks ago

Perfect and beautiful view from hotel and the large terrasse, sunbeds on the privat balcony. Quiet apartments. Good service from the reception. Been at the hotel for many times and will come back again :-)

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Helpful?
Thank 319jette
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

I thank you for this excellent review and for highlighting the many advantages of staying with us. As our regular guest you already know that the Riosol Hotel has a privileged situation right at the top of Puerto Rico´s hill and its original architectural design provides large private terraces, where our guests can enjoy panoramic views and many hours of...

Reviewed 2 weeks ago via mobile

Great place to stay for either self catering or full board. Clean rooms and helpful staff. Evening entertainment available. Close to many cafe's and restaurants. Winter sun almost guaranteed. Daily flights available from UK. Have visited many times and never dissapointed!

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Helpful?
Thank C2CBen
Riversun-Hotels, Customer Service at Hotel Riosol, responded to this review

I thank you for your excellent review and for highlighting the many advantages of staying with us. The Riosol Hotel is very popular at all times of the year for all the reasons you mentioned and most guests are pleasantly surprised by this. We are delighted to receive reviews such as yours and we thank you for mentioning many of...

Lincolnshire, United Kingdom
Reviewed 3 weeks ago

need i say anymore? the title of this review says it all. see you soon 02.04.2017 for a 14 nights stay ***** STARS .amazing location,amazing hotel,amazing,amazing'amazing i just cant say anything bad.

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4Thank boucher1
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

I am so glad the Riosol Hotel was there for you. We look after our guests and always try to make sure that we make them feel as comfortable and happy as possible. We hope to see you at the Riosol again in the future. Kind Regards, Lorenzo Sentís Riversun-Touristic

Cork, Ireland
Reviewed 3 weeks ago

Situated on the hills of puerto rico, Big hotel. Quite the maze and pity reception couldn’t guide us to our room as we were lost for the first 40 minutes, Reception was always too busy. Rooms had a Massive balcony, Kitchenette had everything we needed , Even stayed in one night and cooked. Entertainment day and night in the hotel....

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Helpful?
2Thank jasminecora
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

Once again, it is our location that gives the wow factor to a visit here. However, what pleased me most is your comments on the facilities and service- it is our constant objective to deliver the very best standards of customer care. Thank you for such high praise and your recommendation. Kind Regards, Lorenzo Sentís Riversun-Touristic

Ayr, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here 3 times last year and booked again for Christmas and new year this year, my favourite hotel in GC amazing views, great location, lovely big clean rooms and the staff are great! Only problem was the lifeguard, children aren't allowed to be children and play in the pool half the toys they sell in the hotel shop are...

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Helpful?
1Thank TonBri88
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

It's always pleasing, and a sign that we have the right approach, when our guests return frequently. I hope this will continue, and I am sure our Staff team will appreciate your praise. On the other hand I am particularly surprised and saddened by your displeasure with the rules for the use of the swimming pools but while I am...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms

Additional Information about Hotel Riosol

Address: C/ Isla de Lobos 1, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Riosol Aparthotel)
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range: $66 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Riosol 3*
Number of rooms: 236
Reservation Options:
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Also Known As:
Riosol Aparthotel Puerto Rico
Riosol Aparthotel Hotel Puerto Rico
Hotel Riosol Puerto Rico, Gran Canaria
Hotel Style:
#15 Romantic Hotel in Puerto Rico
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riosol staff and other travellers.
199 questions
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Questions? Get answers from Hotel Riosol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 bed Apartments with day beds looked great!!”
 of 5 bubbles 663garyd, 14 Feb 2017 | Read review
“Beautiful view from the large terrasse, sunbeds on the privat balcony. Quiet apartments.”
 of 5 bubbles 319jette, 10 Feb 2017 | Read review
“Pools and amenities are at the top so the higher floor it would be closer to those.”
  • View from room
 of 5 bubbles MinecraftSteve, 9 Jan 2017 | Read review
“room 3050 had a large balcony quite private but had to go up and down a lot of stairs even to get to the lift.”
 of 5 bubbles dazbmcr, 9 Jan 2017 | Read review
“I would suggest level 3”
 of 5 bubbles barryw469, 8 Jan 2017 | Read review
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