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H.TOP Royal Sun

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Traveller (705)
Room & Suite (210)
Pool & Beach (190)
Overview
  • Excellent19%
  • Very good36%
  • Average22%
  • Poor13%
  • Terrible10%
Travellers talk about
“card system”(60 reviews)
“beach bar”(53 reviews)
“medieval night”(14 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Reviews (1,161)
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936 results
Traveller rating
207
323
208
115
83
Traveller type
Time of year
LanguageEnglish
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207
323
208
115
83
Show reviews that mention
All reviewscard systembeach barmedieval nightbit datedall inclusive drinkssea viewhotel is situatedsomething for everyonesaladchickengreat holidayrestaurant staffshort breakeuros returncleaned every dayevery mealmain bar
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1 - 5 of 936 reviews
Reviewed 1 week ago via mobile

Stayed at the beginning of July myself and a friend booked for a 4 night break, hotel is very dated, I hated the canteen (couldn’t call it a restaurant) the food was awful we only ate in one evening, all inclusive drinks system was not...More

1  Thank sadie534
Reviewed 1 week ago

The hotel was a bit dated but ok. The cleaning of the room was not good at all and I pointed this out at reception when the cleaners had not cleaned the bathroom properly for 3 days running! The food was ok, there was generally...More

Thank TheGreatExplorers
Reviewed 2 weeks ago via mobile

Myself my mum and my 3 children booked to go here 2 weeks ago, being honest we booked as the price was reasonable and we had previously been to Santa Susanna a few years ago and loved it! Once booked reviews scared us a little,...More

2  Thank Joanne S
Response from HTOPHotels, Manager at H.TOP Royal SunResponded 1 week ago

Dear Joanne S., We thank you for your visit and for your review; we apologize if the rooms that you get the first night were not uo yo your liking, but we are happy to know that the reception was able to solve that problem...More

Reviewed 3 weeks ago

Just come back from this holiday what a night mare nobody to help with luggage no security receptionist not helpful not for coming with telling you where anything is rooms are clean towels changed every day but the bathroom are broken tiles and mould bath...More

2  Thank elainebuckler
Response from HTOPHotels, Manager at H.TOP Royal SunResponded 1 week ago

Dear elainebuckler, Thank you for your visit and for your review. We do have dressing rooms and showers for the clients that leave late; as you had mobility issues you had problems to get to this facility , we offered you a courtesy room (for...More

Reviewed 3 weeks ago via mobile

Hi, I hhave been to santa susanna before but havent been to this hotel before so i would like to know if there is 2 adults and 2 kids going into none room, how many beds are there and what are the sizes of the...More

1  Thank Emma C
View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Bar/Lounge
Hotel Amenities
Children Activities (Kid / Family Friendly)
Airport Transportation
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$54 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Ocean View Hotel in Santa Susanna
#5 Centrally Located Hotel in Santa Susanna
#7 Great View Hotel in Santa Susanna
#14 Mid-range Hotel in Santa Susanna
#16 Family Hotel in Santa Susanna
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$54 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Ocean View Hotel in Santa Susanna
#5 Centrally Located Hotel in Santa Susanna
#7 Great View Hotel in Santa Susanna
#14 Mid-range Hotel in Santa Susanna
#16 Family Hotel in Santa Susanna
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (705)
Room & Suite (210)
Pool & Beach (190)
Dining (151)
Amenities (19)
Family and Play Areas (16)
Business Centre & Event Rooms (5)
Questions & Answers
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kayeFellows
July 21, 2018|
Answer
Response from alan b | Reviewed this property |
sorry i can,t help u with that, as we have never been gtven them . hope u find them. x
0
Votes
kayeFellows
July 20, 2018|
AnswerShow all 7 answers
Response from holidaymanCheshire | Reviewed this property |
Sorry for once I cannot answer your query, I didn't know about these codes.
1
Vote
shelnste2011
June 18, 2018|
AnswerShow all 3 answers
Response from alan b | Reviewed this property |
hi. don,t know cost of upgrading, we find black card covers most of reqiirements.
1
Vote
Room Tips
"Lifts three south side over pool sea view"
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"Ask for a sea view"
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"Definitely go for a sea view."
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"i believe they are all similar"
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