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Feversham Arms Hotel & Verbena Spa

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Feversham Arms Hotel & Verbena Spa
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1,265 Reviews from our TripAdvisor Community

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Showing 1,264: English reviews
London, United Kingdom
Reviewed 18 February 2017 via mobile

We started in room 33 (a spa suite) on the first floor with a balcony overlooking the outdoor pool. On the Friday night we were accompanied by our 2 children (10 & 12) and the room provided more than enough space for us all to be comfortable. The room was clean and spacious and recently refurbished. Bathroom had a large...

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Helpful?
Thank eastathome
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Dear eastathome, Thank-you so much for your thorough review of the hotel. I sincerely apologise for your experience in the restaurant that evening and please be assured, as I stated in my subsequent email, that this has been dealt with with the Restaurant Manager, Head Chef and F&B team. I am very pleased that we were able to communicate personally...

North East, England
Reviewed 18 February 2017

We stayed at the Feversham for 1 night in a room with lounge area complete with fireplace and I can honestly say it is one of the best hotels we have stayed in in England. We were slightly concerned when reading some reviews on here but our fears were allayed when we arrived. The reception staff were friendly and pleasant...

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Helpful?
Thank Kev2281
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Dear Kev2281, Thank-you for your thorough and kind review of the Feversham Arms Hotel. I am so pleased that you enjoyed your stay and were able to experience all aspects of the hotel from the spa to the restaurant. It is always our aim to leave people feeling relaxed and rejuvenated so I am very pleased that this was the...

Hessle, United Kingdom
Reviewed 18 February 2017 via mobile

What can I say ... when we get we get our bi annual night off from the wee ones, we come straight here. Love Love Love it 👌🏼 Room immaculate, food and drinks delish and it is complete heaven. We love it here. Stayed in a deluxe suite and yesterday was as perfect as usual. Stayed in room 32 and...

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Helpful?
Thank Minkamoolou
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

What a lovely review to read and I am so pleased that you were able to get some much needed R&R during your stay with us. We look forward to hosting your Mum and welcoming you back to the hotel for your next bi annual night off. Kind Regards,

Bristol, United Kingdom
Reviewed 17 February 2017 via mobile

Wonderful stay, good food and really great care showed, especially to my mum who was celebrating her 90th birthday. Extra treats delivered! Waiting staff were unfailingly delightful. Food delicious. Pool lovely. Thanks!

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Helpful?
Thank RuthC141
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Dear Ruth, Thank-you so much for your feedback on your visit to the Feversham Arms Hotel. I am very happy that your Mum enjoyed her celebration and we were able to make it special for you all. I hope it will not be long before we can welcome you back to the hotel. Kind Regards,

Yarm, United Kingdom
Reviewed 17 February 2017

my partner arranged one night stay DB&B for my birthday,and I can say was very disappointed.Room was tired & in need of a revamp, bed was very hard bathroom floor tiles cracked basin taps very hard to open & close etc not very well maintained. Restaurant menu not particularly much on offer & what was was over priced & portions...

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Helpful?
1Thank michael p
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Dear michael p, Thank-you for taking the time to review your stay at the hotel and spa. I am very sorry that your stay was not as you expected and I have forwarded your maintenance comments on to our Rooms Division Manager to action. If you do feel able to return, please make reference to this review when booking with...

High Wycombe, United Kingdom
Reviewed 15 February 2017

I booked with some reservations, given recent critical reviews on here. Try as I might I just could not find the rude arrogant staff or run down amenities mentioned below. All of the staff were very pleasant all of the time. Smiling, cheerful and helpful. The decor of the hotel was spot on and in pretty good shape. A few...

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Helpful?
Thank tworoads2016
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Dear tworoads2016, What a lovely review of the hotel and spa. I am very pleased you enjoyed your stay throughout and do apologise that noise from the room above disturbed you. I hope that you are able to re-visit, and if you are considering this, just call our Reservations Team who can put together the best package for you. Kind...

York, United Kingdom
Reviewed 13 February 2017

Staff in hotel and spa were exceptional, room a little tired we stayed in room 3 bit tight sitting on the toilet very narrow are. Bed very comfortable, linen and towels super. We had treatments which were lovely. Had lunch on arrival in the bar, excellent.

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Helpful?
Thank christine_bedford55
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Dear Christine, Many thanks for your lovely review of the hotel and spa. I am so pleased you enjoyed your stay and found our staff to be exceptional. We look forward to welcoming you back to the hotel in the future. Kind Regards, Lisa

Newcastle
Reviewed 13 February 2017 via mobile

Good: Nice staff, some could do with extra training, particularly those waiting in restaurant RE food and wine choices. Breakfast good although waited about 45 mins as it was busy. Bad: Spa too small and too crowded. Hotel full, plus rainy day, plus hotel getting greedy and selling lots of day packages= queues for everything. Couldn't get in the jacuzzi...

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1Thank CBEB42
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Dear CBEB42, Thank-you for taking the time the review the hotel. I am very sorry that you left feeling disappointed. If you do feel able to return in the future please make reference to this review when booking. Kind Regards,

New York City, New York
Reviewed 13 February 2017

It was with a certain amount of apprehension when we stayed at the Feversham Arms this weekend for our 30th wedding anniversary due to the recent comments on Trip Advisor. My wife and I stayed on Thursday/Friday and grown-up children joined us on the Saturday for the food lovers package. From the first greeting with concierge parking to our departure,...

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Helpful?
Thank sld112017
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Thank-you so much for you kind review of the Feversham Arms. It was an absolute pleasure to host you for your special occasion and I am so glad that your family enjoyed their stay. I know I speak on behalf of the whole team when I say congratulations on your anniversary and we hope to have the opportunity to welcome...

Reviewed 9 February 2017

We were bought a couple of spa vouchers for Christmas for the half day mini spa. I didn't really know much about the hotel or the spa at the time but I had a quick look on the website and it looked pretty good so I went on to Hotels.com to book a room for the night as well. We...

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Helpful?
Thank RichG89
Feversham A, Guest Relations Manager at Feversham Arms Hotel & Verbena Spa, responded to this review

Dear RichG89, Many thanks for your review of the Feversham Arms Hotel & Verbena Spa. I am very pleased that overall your experience in the hotel, room and interactions with staff were positive and that you enjoyed your stay. Please accept my apologies that the fabric of the hotel was not as you expected. I have passed your comments on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Nestled in a picturesque market town by the beautiful North Yorkshire Moors, this elegant Hotel boasts superb dining, full spa facilities, a heated outdoor swimming pool and free Wi-Fi. Surrounded by glorious countryside, this wonderfully secluded retreat is a haven of laid-back luxury and indulgent relaxation. Famous for its welcoming hospitality, it blends the traditional comforts of its Victorian heritage with an irresistible boutique design. Beautiful, peaceful and thoroughly unique, one visit is simply not enough. Guests can choose from a range of 33 individually designed en-suite bedrooms and suites each with their own unique decor, style and character. Cosy and intimately homely, they all feature Egyptian cotton sheets, soft exquisite duck down duvets (or cotton blankets), free Wi-Fi access, flat-screen TV, DVD player, luxurious Anne Semonin toiletries, hairdryer and tea and coffee making facilities. There are accommodation options to suit all purposes, including Small and Classic Doubles, Junior and Deluxe Suites and, for the ultimate indulgence, Luxury Poolside and Spa Suites. Superb food plays a big part in life at Feversham. Here diners can enjoy classically inspired dishes from a menu that draws heavily from fresh local ingredients such as rich Yorkshire game and tasty North Sea fish. It's also home to one of the most talked about cheese trolleys in Yorkshire, traditional afternoon tea in their cosy fireside lounge and an impeccably well-stocked cellar. Throughout the warmer months, dishes can be served poolside on the terrace and gardens. The hotel's award-winning Verbena Spa offers an idyllic haven from the pressures of everyday life. Here guests can kick back, relax and immerse themselves in luxurious indulgence. They offer a range of treatments from manicures, facials and massages through to full spa day experiences. Revitalise and enjoy their famous heat experience with saunarium, aromatherapy room, salt vapour room, monsoon shower, ice cave, foot spa, outdoor heated pool and hot tub. The Hotel is situated in the North Yorkshire town of Helmsley just off the A170. Complimentary on-site parking is available. The city of York is just a 40 minute drive away and it offers excellent transport links to the rest of the country. There is also a local train station at Thirsk, a 25 minute taxi ride away. For those flying in, Leeds Bradford International Airport is about an hour's drive from the Hotel. Beautifully located in the depths of the stunning North Yorkshire Moors the Hotel is the perfect place from which to explore this remarkable area. Yorkshire is renowned as a place of distinct yet diverse appeal, from the majestic Castle Howard to the Gothic seaside town of Whitby, the ruins of Rievaux and Bylands Abbey to luxury designer shopping, Michelin starred restaurants to quaint marketplace tea rooms, there is truly something for everyone. ... more   less 

Additional Information about Feversham Arms Hotel & Verbena Spa

Address: 1 High Street, Helmsley YO62 5AG, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range: $192 - $644 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Feversham Arms Hotel & Verbena Spa 4*
Number of rooms: 33
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Also Known As:
Feversham Arms Hotel & Verbena Helmsley
Feversham Arms Hotel And Verbena Spa
Feversham Arms Helmsley
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Questions & Answers

Here's what travellers have asked, with answers from Feversham Arms Hotel & Verbena Spa staff and other travellers.
6 questions
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Yorkshire
cleveland
20 days ago
Teeside
over a year ago
Lincoln, United Kingdom
over a year ago

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Questions? Get answers from Feversham Arms Hotel & Verbena Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At the back rather than the main road”
 of 5 bubbles flo5050, 16 Mar 2017 | Read review
“Go for the best you can afford. It's worth it.”
 of 5 bubbles KathM272, 28 Feb 2017 | Read review
“Go for upper floor in the main building overlooking the outdoor pool.”
 of 5 bubbles Anthony_from_DCR, 26 Feb 2017 | Read review
“ask for a suite with a pool view”
 of 5 bubbles willp144, 22 Feb 2017 | Read review
“Not at the front if you want the window open.”
 of 5 bubbles christine_bedford55, 13 Feb 2017 | Read review
5 of 5