We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Black Swan Hotel

Expedia.comUS$129*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$139*
US$129*
US$139*
US$139*
US$129*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
The Black Swan Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,508 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 1,506: English reviews
Start your review of The Black Swan Hotel
 Click to rate
Reviewed 2 days ago NEWvia mobile

The black swan is a very picturesque hotel situated in the photogenic market town of helmsley. Building dates back to 15 th century but has been lovingly restored in parts and blended with some modern furnishings and decor. That doesnt sound particularly good but the blending works ! Rooms are very comfortable and stylish. Warm welcome from staff in all...

 Report
Helpful?
Thank Paulsmithcasty
Leeds, United Kingdom
Reviewed 2 days ago NEW

Lovely hotel, and food in the restaurant is top notch. The only down side is you do pay for it all. However, its a wonderful place for a break. The atmosphere is relaxed and we had a thoroughly enjoyable time.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Bob S
Black_Swan_Hotel, Jayne Potter, Marketing Manager at The Black Swan Hotel, responded to this review

Dear Bob S Thank you for your feedback following your recent stay at The Black Swan Hotel. We’re very pleased to read that you enjoyed your stay and that you found it to be a wonderful place for a relaxing break. We’re also pleased to read that you enjoyed your food in the restaurant. We do hope that you will...

Bingley, United Kingdom
Reviewed 2 days ago NEW

After visiting Staithes, Runswick Bay & Whitby, spent Saturday night at Black Swan. Lovely room overlooking village square. A surprise Sunday Lunch organised with family and friends. Great food and service. Beautiful surroundings.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 15BobR
Black_Swan_Hotel, Jayne Potter, Marketing Manager at The Black Swan Hotel, responded to this review

Dear Mr and Mrs Randerson, Thank you for your kind comments following your stay at The Black Swan last weekend to celebrate Mrs Randerson’s birthday. I am so pleased to read that you enjoyed your stay with us, and thank you for choosing The Black Swan as the venue for this special celebration. We do hope that you will return...

Edinburgh, United Kingdom
Reviewed 3 days ago NEW

Travelling on my own. Made to feel very welcome. Fabulous dinner though atmosphere in the dining room was rather too "reverential" - but maybe deservedly. Make your own minds up. Would certainly recommend it.

Review collected in partnership with this hotel
 Report
Helpful?
Thank biddyc2017
Black_Swan_Hotel, Jayne Potter, Marketing Manager. at The Black Swan Hotel, responded to this review

Dear biddyc2017 Thank you for your comments following your recent stay at The Black Swan. We’re really pleased to read that the team made you feel very welcome. Your comments about the service at dinner have been noted, however we are pleased to read that you found dinner to be delicious! We’re pleased to read that you would recommend the...

Haverfordwest, United Kingdom
Reviewed 3 days ago NEW

We could not have been happier with our short stay. All staff members were extremely friendly and helpful. Breakfast was excellent, location of hotel perfect for our trip purpose. Parking readily available.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Silvia W
Black_Swan_Hotel, Jayne Potter, Marketing Manager at The Black Swan Hotel, responded to this review

Dear Silvia W It’s always lovely to receive feedback such as yours. We’re really pleased to read that you enjoyed your brief stay with us, and that you found the team to be friendly and helpful. We hope to welcome you back to The Black Swan again very soon.

Bury St Edmunds, United Kingdom
Reviewed 3 days ago NEWvia mobile

My wife and I stayed at the Black Swan Hotel with friends mid May 2017. It is located conveniently in the centre of Helmsley and is an ideal base from which to explore the surrounding area. Unfortunately the hotel is in urgent need of updating. With the exception of the dining area the general interior decoration has been neglected. The...

 Report
Helpful?
Thank Roger0987
York
Reviewed 4 days ago NEWvia mobile

We have visited the hotel on numerous occasions, most recently at the weekend. We enjoyed a fantastic stay with our little pooch. It is genuinely a welcoming hotel, all staff friendly and helpful. Menus were selective but very well prepared and presented. We always find that a smaller menu is usually the sign of quality food. We were impressed with...

 Report
Helpful?
Thank HaxbyCheekyMonkey
Black_Swan_Hotel, Jayne Potter, Marketing Manager at The Black Swan Hotel, responded to this review

Dear HaxbyCheekyMonkey Thank you for your kind comments following your recent stay at The Black Swan Hotel. We’re delighted to hear that you and your pooch enjoyed your stay with us! We’re also pleased to read that you enjoyed your meal with us and that you found the food to be well prepared and presented. We really look forward to...

Carnforth, United Kingdom
Reviewed 6 days ago NEW

Lovely hotel, nice rooms, some lovely staff but restaurant not good value and limited choice.Would definitely try it again though. It is quiet and relaxing and in a lovely spot. Really nice grounds and in the main, well looked after

Review collected in partnership with this hotel
 Report
Helpful?
Thank caroleb14
Black_Swan_Hotel, Jayne Potter, Marketing Manager at The Black Swan Hotel, responded to this review

Dear caroleb14 Thank you for your feedback following your recent stay at The Black Swan Hotel. Helmsley is such a beautiful market town and we’re so fortunate to be located here. We’re really pleased to hear that you enjoyed your visit here and that you found it to be relaxing. We’re sorry to read that the restaurant wasn’t quite to...

Leeds, United Kingdom
Reviewed 6 days ago NEW

My wife and I spent 2 nights with evening meals and breakfast to celebrate our Silver wedding. We have been twice before the room, service and food was second to none once again. I had ordered flowers and chocolates in the room and these were superb. When I asked if I could have a Champagne bucket with ice this was...

 Report
Helpful?
Thank robin_collinson
Black_Swan_Hotel, Jayne Potter, Marketing Manager at The Black Swan Hotel, responded to this review

Dear Robin and Penny, Thank you for your lovely comments following your recent visit to The Black Swan to celebrate your Silver Wedding Anniversary. We are delighted to read that you thoroughly enjoyed your stay with us, and that you found the food, service and your bedroom to be second to none. We’ll make sure that your thanks are passed...

Reviewed 1 week ago

My partner and I were looking to get away for a couple of days and came across The Black Swan Hotel and without hesitation got it booked. Its sits in the beautiful countryside with attractions nearby for day time activities such as exploring Helmsley Castle. On arrival we were welcomed by friendly staff and an atmosphere that felt very warm...

 Report
Helpful?
Thank Jonathan H
Black_Swan_Hotel, Guest Relations Manager at The Black Swan Hotel, responded to this review

Dear Jonathan H Thank you for your feedback following your stay at The Black Swan Hotel on 17th May 2017. We are really pleased to read that you enjoyed many aspects of your recent stay with us and that you found the staff and general atmosphere in the hotel to be friendly and welcoming. Your comments regarding dinner in ‘The...

262 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (241)
Viewed
Bathroom (12)
Viewed
Room/Suite (25)
Viewed
Hotel & Grounds (40)
Viewed
View from Room (9)
Viewed
Dining (27)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (127)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (6)
Viewed
Dining (6)
Viewed
View from Room (2)
Viewed
Other (4)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Helmsley
0.1 km away
Feversham Arms Hotel & Verbena Spa
0.1 km away
The Feathers Hotel
The Feathers Hotel
#3 of 4 in Helmsley
667 reviews
0.1 km away
The Royal Oak Hotel
The Royal Oak Hotel
#1 of 4 in Helmsley
353 reviews
Show Prices
Show Prices
Show Prices
18.5 km away
The White Swan Inn
The White Swan Inn
#1 of 3 in Pickering
654 reviews
37.7 km away
Raithwaite Estate
Raithwaite Estate
#3 of 20 in Whitby
1,964 reviews
35.2 km away
Middlethorpe Hall & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in one of Yorkshire's prettiest market towns, The Black Swan in Helmsley is a superb historic inn, turned boutique hotel. Dating back to the C15th the hotel, rich in history and charm, blends antiques with classic contemporary design creating the perfect place for a relaxing break. With its own 3 AA rosette restaurant and award winning tearoom, The Black Swan Hotel provides the perfect backdrop for a romantic getaway and a chance to escape the everyday stresses and strains. ... more   less 

Additional Information about The Black Swan Hotel

Address: Market Place, Helmsley YO62 5BJ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range: $189 - $505 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Black Swan Hotel 4*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Priceline, Travelocity, Hotwire, Expedia, Cheap Tickets, TripOnline SA and HRS so you can book your The Black Swan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Black Swan Helmsley
Black Swan Hotel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Black Swan Hotel staff and other travellers.
3 questions
Ask a question
Nottingham, United Kingdom
17 days ago
Saltaire, United Kingdom
9 months ago

See all questions (3)

Questions? Get answers from The Black Swan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 15 facing the market square is lovely”
meandyoux, 16 May 2017 | Read review
“Have the Snicker's dessert”
R4491OCdavidg, 13 May 2017 | Read review
“nice rooms overlooking garden”
T4878CVanthonym, 10 May 2017 | Read review
“We have found the higher floors to be quieter, but there are a lot of steps!”
petercranwell86, 5 May 2017 | Read review
“Characteristic, charming, cosy, complete and spacious bathroom, all the necessary modern amenities, and helpful and friendly staff.”
E7012RCsarad, 22 Apr 2017 | Read review
5 of 5
Expedia.com
US$129* /night
View Deal
Hotels.comUS$139
TripAdvisorUS$129
Orbitz.comUS$139
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates