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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
We booked a hotel room for £70 the pictures looked nice, local to where my partner was doing the three peaks challenge, my partners family called up and said can we have another 3 bedrooms they decided to stay with us, so we arrived checked...More
1 Thank Hayley E
Response from CooperUK, Owner at The Wheatsheaf InnResponded 6 November 2015
Hi
Thanks for taking the time to leave us a review
Your review is really good for us as it is very detailed and informative which enables us to review any training gaps with service. As for your room you must have stayed in the...More
Staff were very rude when serving at the bar. Ordered nachos which took 1 hour to come with no warning or apology of delay. Very poor customer service.
We went in for a charity trip and stopped by for a drink and a small bite...More
Thank RJWH90
Response from CooperUK, Owner at The Wheatsheaf InnResponded 6 November 2015
Hi
Thanks for taking the time to leave us a review
I'm sorry the team didn't meet with your expectations on this visit. Your group arrived un-booked just before 9pm whilst a table of 19 was being cooked. We tried our best to serve you...More
Well that time of the year descended on us again our long weekend at the Wheatsheaf for the Ingleton Folk Weekend. Well were can I start, on arrival met with Kim (new manager) all sorted taken to our newly refurbished usual room, wasn't disappointed it...More
Thank BigGav68
Response from CooperUK, Owner at The Wheatsheaf InnResponded 6 November 2015
Hi
Thanks for taking the time to leave us a review
We are glad that once again eh team delivered and you enjoyed your visit. Your comments have been passed onto the team and we look forward to seeing you again at the next festival....More
Its such a shame this review is mainly negative as we had a good couple of nights just visiting for a drink. Atmosphere is very good. We decided to visit here for food, despite some reviews in the visitor book in our cottage telling us...More
Thank Denise M
Response from CooperUK, Owner at The Wheatsheaf InnResponded 25 September 2015
Hi
Thanks for taking the time to leave us a review
I'm sorry we didn't meet with your expectations on this occasion. If you would like to share further details about your visit then please contact us at info@countryvillageinns.co.uk. Your comments have been passed onto...More
We stayed here for two nights in August.We had previously stayed in June.Prior to this we have visited the Wheatsheaf many times after walking in the area and have found it to be the most welcoming and genuine local in Ingleton.The food is typical pub...More
Thank aberdare56brian
Response from CooperUK, Owner at The Wheatsheaf InnResponded 11 September 2015
Hi
Thanks for taking the time to leave us a review.
its so nice to read your comments and i will make sure they are passed onto the team
We look forward to seeing you again soon
Thanks
Mat
Country Village Inns
Response from 581crowsnest | Reviewed this property |
We had breakfast at 8am and was served until 10am and what a lovely breakfast it was. If you wanted one earlier they are flexible upon request by prior arrangement. Your in for a treat.
Its's on their website:
Opening 12pm - 11pm all year round (not sure about Christmas though)
Meals Mon-Fri 12 to 2.30 and 5.30 to 9
Saturday 12 to 9
Sunday 12 to 8 and 12 to 9 bank holidays
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Room Tips
"if you want a shower make sure you have a room with one as some only have baths."