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Chalets Motel

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370 Reviews from our TripAdvisor Community

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Showing 367: English reviews
Christchurch, New Zealand
Reviewed 7 January 2014

We stayed in the 2 bedroom Chalet for a girls night away/hens night. As there was only 4 of us and were keeping it quite low key, it was perfect for relaxing on the patio having a drink in the afternoon and ideal size to accommodate all of us without being too large or too cramped up. The chalets are...

Thank cflutey
ChaletsMotel, Owner at Chalets Motel, responded to this review

Thanks girls - a lovely review, thanks so much! That's great you had a good 'Girls' Weekend' here with us, good to hear! We do appreciate you taking the time to do this review for us, and hopefully we will see you again! =) Pat & Jock

Auckland, Auckland, New Zealand
Reviewed 6 January 2014

We booked the chalet online and had a great stay. The chalet was very well equipped, warm and well designed. In walking distance to the pools and in a peaceful and quiet setting. The staff was very helpful and we had a very friendly welcome. Thank you, Pat. We thoroughly enjoyed our stay at Chalet Motels!

Thank SabineMark
ChaletsMotel, Owner at Chalets Motel, responded to this review

Hi Sabine & Mark ~ thanks heaps for taking the time to post this wonderful review on Trip Advisor for us! It's always so good to get such positive comments, and we are just rapt that you enjoyed your stay with us. Hope you can make it back to The Chalets sometime! =) Pat & Jock

Wellington, New Zealand
Reviewed 1 January 2014

We stayed here for two nights as part of a mini South Island road trip. I think I may have actually enjoyed the motel more than the attractions offered by the town! The view was gorgeous and the surroundings were so peaceful and so green! However, I think what we enjoyed the most was probably the free WiFi! It was...

Thank Elzappozah
ChaletsMotel, Owner at Chalets Motel, responded to this review

Wow, thanks for that great review! Yes, the free wifi is very popular now with advults and young ones. And holidays are a good time to catch up with some DVDs you have been meaning to watch for a while. Thanks again, and we hope to see you back one day! =) Pat & Jock

Wellington, New Zealand
Reviewed 20 December 2013

It was beautiful place and very peaceful surrounding. Jack & Pat were pleasure to deal with and made us feel really welcome. We could have stay longer there as all my relatives loved it very much but we had our ferry tickets booked. I would be very happy to recommend Chalets Motel to anyone who want to stay there. Jock...

Thank Hemant B
ChaletsMotel, Owner at Chalets Motel, responded to this review

Thanks so much Hemant for doing such a lovely review for us.. We really appreciate you taking the time to do it, and we hope one day you may be able to return for longer =) Pat & Jock

Nelson, New Zealand
Reviewed 19 December 2013 via mobile

We stayed here for a night passing through hanmer springs and loved it. We had a family unit which had 2 bedrooms, one with 3 single beds which was great for us ( often in other motels the option for child number 3 seems to be a sofa in the lounge which doesn't work as well). The kitchen had a...

Thank suzynelson
ChaletsMotel, Owner at Chalets Motel, responded to this review

Thanks so much - that's a great review, and we are just rapt that our 2 x Bedroom Chalet suited you so well. It was lovely to have you stay with us and we hope you can return one day! =) Pat & Jocki

eastbourne, UK
Reviewed 18 December 2013

We turned up at the Chalet after staying at a pretty grotty place in Kaikoura and we certainly landed on our feet. Pat gave us such a warm welcome and nothing was too much trouble for her. Our Chalet was cosy, comfortable, clean and well-equipped. The chalets are detached so you don't have close neighbours and the views for the...

Thank vse40
ChaletsMotel, Owner at Chalets Motel, responded to this review

That's so great that you enjoyed your stay here with us at The Chalets ~ thankyou so much for your great review, and we hope to see you back one day! =) Pat & Jocki

Reviewed 18 December 2013

The Chalets Motel was one of the best places to stay in our NZ travels. Our chalet was extremely comfortable and warm and our hosts Pat and Jock were helpful in telling us what to see and do in the area. The chalets are well laid out with good attention to detail. We like comfort when we travel and we...

1Thank irishvisitors
ChaletsMotel, Owner at Chalets Motel, responded to this review

Thanks so much for your awesome review! We really enjoyed meeting you and we are so pleased you enjoyed your stay in the Spa Chalet Hope you had a great trip home to Ireland! =) Pat & Jock

Napier, New Zealand
Reviewed 11 December 2013

Chalets Motel was recommended to us. The location and hospitality were fantastic, and we really enjoyed our stay. The chalet was spotless and very comfortable, and it was lovely to wake up to the sound of so many birds. What a lovely place to stay and relax! I wish we could have stayed longer........ We wouldn't hesitate to return and...

Thank tymanfamily
ChaletsMotel, Owner at Chalets Motel, responded to this review

A big thankyou to the Tyman Family! We are so glad that you enjoyed your stay with us, and we hope that you can return one day. =) Pat & Jock

Singapore, Singapore
Reviewed 2 December 2013 via mobile

We stayed 1 night at Chalets Motel and were pleasantly surprised and very much impressed by the villa we stayed in. It was spacious, clean and very well equipped. The Chalets Motel was just less than 5 min drive to the centre of the town where the Heated Pools, Spa and restaurant were located. My 3 years old daughter simply...

Thank AddyTYH
ChaletsMotel, Owner at Chalets Motel, responded to this review

Hi Addy, a big thanks to you for that great review! We are so happy to hear that you and your family enjoyed your stay with us, and that the trampoline and swing was a big hit with your wee 3yr old daughter! Hope you had a great holiday in NZ, and we hope you can return to stay with...

Galway, Ireland
Reviewed 28 November 2013 via mobile

We had the pleasure of staying for one night at the Chalets Motel. It was a much needed night of luxury having spent 12 nights travelling the south island by camper van. I cannot praise Pat and Jock highly enough for the fantastic job they do at their property. The standard of comfort and cleanliness is amazing, and each chalet...

Thank Galway-gurl
ChaletsMotel, Owner at Chalets Motel, responded to this review

Wow!! Your review is 'as good as it gets' ~ thanks a million! We are so glad you enjoyed your stay in the Spa Chalet and maybe one day you will return when the snow is all around us! Hope you had a good trip back home to Ireland, it was a real pleasure to meet you both. =) Pat...

106 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (81)
View from Room (41)
Room/Suite (8)
Dining (3)
Hotel & Grounds (9)
Family/Play Areas (2)
Bathroom (1)
Videos (1)
Other (16)

Management photos: Courtesy of the property manager

All Management Photos (25)
Hotel & Grounds (6)
View from Room (2)
Room/Suite (10)
Other (7)


  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
Your hosts, Andrew & Vera, welcome you to The Chalets Motel, a unique alpine retreat situated in the picturesque resort of Hanmer Springs. Famous for its Hot Thermal Pools. We offer 10 totally separate, modern, fully self-contained alpine-style chalets, including Luxury 1-Bedroom SPA chalet and 2-Bedroom Chalet with wheel-chair access. Each chalet has its own carpark with space for mountain bikes. All chalets have stunning views of the hills and surrounding mountains. Sunny & quiet. Spacious grounds ~ children's playarea with trampoline and swing. LCD TVs with 50+ SKY Channels, includes all Sport Channels. Free WiFi and DVDs. Easy 600 m stroll to the Hot Thermal Pools and village centre. ... more   less 

Additional Information about Chalets Motel

Address: 56 Jacks Pass Road, Hanmer Springs 7334, New Zealand
Region: New Zealand > South Island > Canterbury Region > Hanmer Springs
Price Range: $131 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chalets Motel 4*
Number of rooms: 10
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Hanmer Springs
#3 Family Hotel in Hanmer Springs
#7 Luxury Hotel in Hanmer Springs
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Questions & Answers

Questions? Get answers from Chalets Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No 10 has a beautiful spa bath, but each of the chalets looked great”
PaulofNottingham, 15 Feb 2017 | Read review
“Our unit was on the lower level of the site, making it easy to park.”
400kimmm, 1 Nov 2016 | Read review
“Not necessary, every chalet is very good, on same good quality level with fantastic view (top of the hill)”
martabrash, 27 Oct 2016 | Read review
“All units seemed to be excellent”
  • Room from Unit
  • View from Unit
  • Motel Unit 2
AytonWellington, 23 May 2016 | Read review
“All chalets are well placed and allow privacy and parking.”
C6717WIdenniss, 12 May 2016 | Read review
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