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Resort Obertraun

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102 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Turkish Aegean Coast, Turkey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

First of all you should be careful about price eye wash. When u search for the Otels in obertraun this one seems one of the cheapest. But they request more for the facility fee. I booked my room 76 euro, when ı went there thé hotel want 140 euro extra as a room fee. I couldnt afford it and cancelled... More 

Helpful?
Thank Sercan P
Munich, Germany
Level Contributor
39 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 weeks ago

We booked this place for EUR 84 on hotels.com and were super excited about a trip through Austria. Unfortunately, things changed when we found out that the hotel charged us (a family of 4) EUR 140 for towels & various cleaning fees. None of this was clearly outlined in the booking overview at hotels.com. When I showed the front desk... More 

Helpful?
1 Thank cpcervelo
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Be aware this place is a FRAUD! I booked this hotel for one night stay and their reservation confirmation showed the price was 84 euro. However, my credit card was charged for 208 euro without my consent or knowledge. The staff was rude and did not reply my email regarding this overcharge. If this is not a fraud I don't... More 

Helpful?
1 Thank Melody8526
Waldmohr, Germany
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 October 2016

Resort Obertraun was a great stay with my family because we had our fur baby with us. It was nice to have a house that he could run around in and enjoy. The full kitchen came in handy for breakfasts and dinner. The appliances were different but after a bit of reading we were able to figure it out. The... More 

Helpful?
Thank jump5mama
Ann Arbor, Michigan
Level Contributor
125 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 15 October 2016

The chalets are spacious and clean. Modern and pet friendly. There is no soap in the bathrooms. There is ample parking. Restaurant has quality food. Breakfast was a typical European spread for 13 euros a person. Nice park with playground a few minutes walk away on the lake shore. Can catch a boat from there to Hallstatt. You can rent... More 

Helpful?
Thank GlobalNurse
Cheltenham, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 September 2016

Amazing views, beautiful setting but the staff and 'hidden costs' really let the place down. The staff were very rude, and there is a £100 cleaning fee per stay. When you are only staying 1 night it is a massive cost, especially when we arrived in the chalet it wasn't clean. The dishwasher was still full from last people, birthday... More 

Helpful?
Thank roro2202
Level Contributor
4 reviews
4 hotel reviews
Reviewed 15 September 2016 via mobile

We were a group of 8 adults (4 families) and stayed in a 4-bedroom chalet. Location is breathtaking - can not be beaten. Surrounded by mountains and there is a beautiful lake nearby. It is situated just a few kms from Hallstatt. Property is clean and has all expected facilities - just like a home. Make sure you make some... More 

Helpful?
Thank Binil R
DormioHolidays, Manager at Resort Obertraun, responded to this review

Dear Binil R, thanks for your stay and for your comments. We are happy to hear that you enjoyed your trip. Regarding the cleaning fee or additional services, of course we could clean the chalets during stays and offer these service for an amount of 33,- €. You paied € 191,- € for 8 adults towels, bedlinnen and end cleaning... More 

Hoofddorp, The Netherlands
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 August 2016

The resort was excellent, very clean and well organised. Our holiday house had everything we needed plus we were supplied with free shower gel and shampoo. 1 minute's walk from the lake. There is a small shop on site and you can pick up your bread for breakfast every morning from reception. Very friendly, helpful staff. Regular boat trips over... More 

Helpful?
1 Thank Kathryn P
DormioHolidays, Manager at Resort Obertraun, responded to this review

Dear Kathryn P., Thanks a million for your kind review. We are happy to hear that you enjoyed your holidays at Resort Obertraun. Best regards, Andrea More 

Cesky Krumlov, Czech Republic
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2016

We have booked overnight stay from our way from Italy via booking.com in resort Obertraun. The guaranteed price 143.50 was overcharged by 109EURO for the "booking service"! We were forced to pay the whole price about 260EURO per night! It is a hidden trap for tourist! Very unfair approach that would not be expected in Austria. Never more in this... More 

Helpful?
2 Thank Jan O
DormioHolidays, Manager at Resort Obertraun, responded to this review

Dear Mr. Jan O, Thank you for your time and review. It does not correspond to the facts, that you were not given when booking our resort via booking.com all information for the chalet price. On the booking platform the chalet rent and the utilities of the available chalets will be presented in detail and evident. The exact wording there... More 

Des Moines, Iowa
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 June 2016

These are individual 2-story cottages, and appeared to be a property that is highly utilized by local and European family travelers. Outside the cottages are playground areas for kids, fire pits for grilling and stunning views of the mountains that surround the town and lake. You can see a small portion of Hallstadt from the meadow surrounding the cottages, but... More 

Helpful?
2 Thank NewfiePupLover
DormioHolidays, Manager at Resort Obertraun, responded to this review

Dear NewfiePupLover, Thanks a lot for your feedbacks. We are very happy about your impressions. Hope you will visit us again at Resort Obertraun. Best regards Andrea Bohg Resort Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Our four-star plus resort consists of luxury chalets for four to ten people. The resort offers many amenities such as a swimming pool, gym, spa, restaurant, mini market and reception. In the houses you will also find many luxuries such as a solarium or private sauna. The mountainous area where resort Obertraun is located is ideal for both a summer and a winter holiday. The area was added in 1997 to the UNESCO World Heritage list. In addition to a beautiful park resort Obertraun also very affordable. Through our website, you can quickly and securely book at the best possible rates. For questions, please do not hesitate to contact our reception. Very happy to see you in Obertraun! ... more   less 

Additional Information about Resort Obertraun

Address: Obertraun 302, Obertraun 4831, Austria
Region: Austria > Upper Austria > Obertraun
Price Range: $109 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Resort Obertraun 4*
Number of rooms: 49
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Resort Obertraun staff and other travellers.
3 questions
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Maidstone, United Kingdom
3 months ago

See all questions (3)

Questions? Get answers from Resort Obertraun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a chalet away from the railroad!”
 of 5 bubbles jump5mama, 19 Oct 2016 | Read review
“fantastic views, bike rental is a must”
 of 5 bubbles aliciaccomfort, 8 May 2016 | Read review
“The chalets near the lake provide better views”
 of 5 bubbles BWestlake, 9 Jul 2015 | Read review
“no towels, no soap, you need to change the bedding, don't stay if you want a vacation”
 of 5 bubbles gemmac737, 3 Apr 2015 | Read review
“take care number of your membership, should fit the villa. southwest are better.”
 of 5 bubbles jiajiey, 23 Oct 2014 | Read review
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