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Best Western Premier Airporthotel Fontane Berlin

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Traveller (24)
Room & Suite (8)
Dining (3)
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Overview
  • Excellent29%
  • Very good48%
  • Average15%
  • Poor3%
  • Terrible5%
Travellers talk about
“mini bar”(4 reviews)
“main issue”(2 reviews)
“train station”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (180)
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All reviewsmini barmain issuetrain stationgood sizegreat hoteltv channelsan airport hotelflight paththe hotel offersconvenient locationgymshuttlenoisefoyerhighwayberlinconnection
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1 - 5 of 56 reviews
Reviewed March 6, 2018 via mobile

My parnter and son were put to this hotel by easy jet after a delayed flight home for 3 days. They couldn't fault the hotel itself bit service was shocking. They got food vouchers to the value of 25 pound each for meals on taking...More

1  Thank Lindy S
Response from fontane007, Geschäftsführer at Best Western Premier Airporthotel Fontane BerlinResponded March 12, 2018

We come back to your message with a few days delay. We wanted to check the case with every peson who was involved. Your partner an son came into the restaurant the first day and and wanted to order from the menu. They were informed...More

Reviewed October 16, 2017

Reception was smooth and friendly. The clean rooms had coffee / tea making facilities. In the kitchenette you can add more if you do not want to use a good restaurant in the house. Quiet room, although the big road right next door. The noice...More

Thank heikkih722
Response from fontane007, Leiter Front Office at Best Western Premier Airporthotel Fontane BerlinResponded October 19, 2017

Dear guest, Thank you for the time to complete the survey regarding your recent stay at our property. Your quotation is very important to us and we value your feedback. It is great that everything was o.k. during your stay in our hotel. We only...More

Reviewed October 3, 2017

Cosy and functional hotel, with good connection to airport, highway and downtown. Good management end very friendly personnel, always a pleasure to come back. Nice wellness and bicycles are a plus! Great breakfast and good shuttle service. For my last visit a great thank you...More

Review collected in partnership with Best Western
Thank andreip126
Response from fontane007, Leiter Front Office at Best Western Premier Airporthotel Fontane BerlinResponded October 4, 2017

Dear andreip126, Thank you for the time to complete the survey regarding your recent stay at our property. Your quotation is very important to us and we value your feedback. It is great that everything was o.k. during your stay in our hotel. We hope...More

Reviewed September 27, 2017

Very poor management! Do not even think about staying at this hotel. My opinion is that no one should schedule a conference here. Management is very unprofessional, uncaring and uncooperative. Has no interest in assisting in problem-solving. Very bad.More

Thank maryellen1
Response from fontane007, Leiter Front Office at Best Western Premier Airporthotel Fontane BerlinResponded October 4, 2017

Dear guest, Thank you for the time to complete the survey regarding your recent stay at our property. It is a pity that you did not feel comfortable with us during your stay. Unfortunately, we do not know what exactly happened. Take care – best...More

Reviewed September 19, 2017

We stayed for one night after working near Berlin during the day. The hotel is of a good standard and what we needed! Parking underneath the hotel is worth the €12 for the ease of access to the hotel. The rooms were a good size...More

Thank Darren M
Response from fontane007, Leiter Front Office at Best Western Premier Airporthotel Fontane BerlinResponded September 20, 2017

Dear Darren, Thank you for the time to complete the survey regarding your recent stay at our property. Your quotation is very important to us and we value your feedback. It is great that everything was o.k. during your stay in our hotel. We hope...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Laundry Service
Concierge
Meeting Rooms
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Spa
Tennis Court
Details
Price range
US$84 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Kitchenette, Family Rooms, Smoking rooms available
Details
Price range
US$84 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Kitchenette, Family Rooms, Smoking rooms available
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Traveller (24)
Room & Suite (8)
Dining (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
decoratordale
October 1, 2016|
AnswerShow all 2 answers
Response from Jodacious3 | Reviewed this property |
I believe they do, but not 24 hours per day. I had to leave the hotel at 4 am so they arranged a taxi (fee) for me.
0
Votes
Tomute11
July 24, 2016|
Answer
Response from Richard B | Reviewed this property |
Yes But you have to be careful not to take one of nearby apartment spaces - indicated by a number plate at the top of space.
0
Votes
Room Tips
"Even room courtside"
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"Complain strongly if you don't get what you booked."
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"Use the free street parking around the hotel perimeter."
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"Most of the staff speaks some English, but you should speak at least a little German so you can be sure to..."
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