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Steigenberger Grandhotel and Spa

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1,128 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Germany
Reviewed 27 September 2016

This is the kind of hotel you always want to stay at. Nice, beautiful, large rooms. A large bathroom with separate shower, bathtub and separate toilet (with door). The breakfast is just fantastic and the location right on the beach is great, too. I will come back!

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Helpful?
Thank das_ubersoldat
State College, Pennsylvania
Reviewed 6 September 2016 via mobile

Being there for 2 days on a conference. The place is gorgeous, just by the ocean. The room is spacious with a balcony, facing the ocean. Besides the wonderful German breakfast, the dinners are also memorable, especially the fish. Most of all, the staff was so nice. Definitely will come back again.

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Thank Chun L
Naples
Reviewed 4 September 2016

I have spent 12 nights in the hotel. Very nice place. Great breakfast buffet with big selection of food (especiale fishes). Beautiful indoor an outdoor pool. Excellent location by promenade and quite in the night. . We had suit with large terrace.

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Thank ZibiNaples
Brussels, Belgium
Reviewed 16 August 2016

Perfect location, fresh & stylish rooms. Great barman... All was just great, but the friendliness of the staff. Poor English and simply understaffed some days... No airco was a huge surprise for a resort site.

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Thank Tikhon-Chicago
Stockholm
Reviewed 7 August 2016

It was very good for traveling with children, they had activities for both younger chiffren and teenagers. The rooms were beautiful and the staff friendly. Extra plus for the breakfast! It would also be a good hotel for couples!

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Thank T1551NSfredl
Dusseldorf, Germany
Reviewed 31 July 2016

The Steigenberger is located on well groomed grounds along the main beach promenade. It's a large place, with the hotel spread over 4 different buildings. We stayed at an apartment in one of the villas that belong to the hotel. It was nicely laid out, well furnished and big, thus an ideal choice for a family of 3 or 4....

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Thank Michael-Traveller-JP
Birmingham
Reviewed 17 July 2016

Lovely hotel but not convinced it provided value for money. Hotel was fully booked out and yet it was very quite and yet often it took some time to find assistance or to order food. Once found the staff were very attentive.

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Thank 480stewartk
Kharkiv
Reviewed 13 July 2016

I was disappointed when I warned the receptionist about the necessity to leave the hotel on one day earlier than I had booked. The receptionist informed me that I should have paid the fine 90% of the my booking. I have never seen such greedy policy where I have been.

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Thank elenaS3086MX
Berlin
Reviewed 4 April 2016

Well, this place has a lot of potential, but they haven't quite gotten it together. We have been going to this hotel for 5 years. Mostly because it is not that far from Berlin and by the sea. The rooms are comfortable but not great, especially considering the price. The living rooms in the suites are arranged oddly. The flat...

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Thank wasscubed
Steigenberger_Team, Direktionsassistentin at Steigenberger Grandhotel and Spa, responded to this review

Dear Guest, thank you for taking the time to share your feedback so that we get the chance to learn and improve our skills. We would like to apologize ourselves for your experience with our room service, this does not comply with our high standard. We work hard to deliver an exceptional guest experience and it´s apparent in this case...

Berlin, Germany
Reviewed 2 February 2016

If you spend a few days in January at the Baltic Sea one should look for a solid and luxury Headquarters. With that thinking in mind we booked the Steigenberger in Heringsdorf. And all over the days in Heringsdorf we were congratulating ourselves for that decision. Whether it was the fantastic room and bathroom, whether it was the delicious breakfast,...

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Thank Werner15

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
Official Description (provided by the hotel)
Directly on the beach promenade of Heringsdorf, nestled in a beautiful park, the spacious luxury resort hotel fits nicely into the classical baths architecture. It offers a stylish spa and holiday resort of the highest class - divided into the Grand Palais, with 120 spacious rooms and suites, two "Seaside Residencies" with 40 luxury studios, 2 historical mansions Villa Augusta and Villa am Meer, our Kid's Club villa on two floors promises our young guests daily pleasures of fun . We invite you on a journey of culinary diversities in the Steigenberger Grandhotel and Spa. From elegant champagne dinners to light dishes - awake your taste buds! ... more   less 

Additional Information about Steigenberger Grandhotel and Spa

Address: Liehrstr. 11, 17424 Seebad Heringsdorf, Usedom Island, Mecklenburg-West Pomerania, Germany
Region: Germany > Mecklenburg-West Pomerania > Usedom Island > Seebad Heringsdorf
Price Range: $161 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Grandhotel and Spa 5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Steigenberger Grandhotel And Spa Seebad Heringsdorf, Usedom Island, Germany
Hotel Style:
#1 Family Hotel in Seebad Heringsdorf
#1 Luxury Hotel in Seebad Heringsdorf
#1 On the Beach Hotel in Seebad Heringsdorf
#1 Spa Hotel in Seebad Heringsdorf
#1 Green Hotel in Seebad Heringsdorf
#2 Best Value Hotel in Seebad Heringsdorf
#3 Romantic Hotel in Seebad Heringsdorf
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Grandhotel and Spa staff and other travellers.
1 question
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Avondale, Arizona
over a year ago

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Questions? Get answers from Steigenberger Grandhotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on a higher floor facing the sea”
 of 5 bubbles vancouveritess, 22 Aug 2015 | Read review
“Reserve a deluxe room on the fifth floor in the main building.”
 of 5 bubbles MogensJ_12, 22 Jul 2013 | Read review
“Get the family studio if you're travelling with kids. good value for money.”
  • hotel patio
  • hotel patio
 of 5 bubbles 842842, 6 Sep 2011 | Read review
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