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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsrooftop poolsuperior apartmentspar supermarketseason startsnight ratestored our bagschose this hotel basedbasic toiletrieswashing up liquidwalking distance to the beachcentral locationlots of wardrobe spaceapartments are spaciouslovely clean roomdining tableself catering apartmentkitchen area
Excellent location near the beach and bars and restaurants. We went off season so pool area was not open yet.
Very pleased with the accommodation
Clean and airy with plenty of room and a nice balcony plus comfortable beds.
Staff were extremely welcoming and helpful....More
1 Thank Jenny K
Response from Directorduquesaplaya, Director de Relaciones con Clientes at Duquesa PlayaResponded 2 weeks ago
Hi,
Many thanks for staying in our hotel and for taking a time to review our hotel and your stay with us. We really hope that overall, you had a lovely stay with us and that everything was above your expectations.
We look forward to...More
We paid a flying visit to this hotel in May 2017 for a look around as we intended to return December 2017 for Xmas and New Year as this hotel is open all year.
Walid showed us around, we were impressed as we returned 15/12/17...More
1 Thank LastChoiceHolidays13
Response from Directorduquesaplaya, Director de Relaciones con Clientes at Duquesa PlayaResponded 24 February 2018
Dear Guest,
what a great feeling to read such a lovely opinion and it gives us a lot of power to keep working in the same way we are doing it till now so we can make our clients feel like at home.
We are...More
It would seem that many 'accessible holiday' travel agents recommend The Duquesa Playa and Santa Eulalia as a suitable location for a holiday - notably 'Disabled Holidays'! Please note: this hotel is NOT suitable for disabled (wheelchair dependent) people and nor, in fact, is Santa...More
Thank K6182MDcharlesg
Response from Directorduquesaplaya, Director de Relaciones con Clientes at Duquesa PlayaResponded 8 January 2018
Dear guest,
First of all, we thank you for staying with us and for your review.
We are sorry that you found our service not suitable for disabled eventhough we try our best to adapt the apartment we have as much as posbleto the needs...More
I have visited this hotel twice. Once with my Girlfriends in June 2017 and in October 2017 with my Husband and Son. Both times, I throughly enjoyed the location and convenience of being close to the Restaurants, Beach, Bars, Shops, supermarkets and taxi rank. The...More
2 Thank KatieJ0
Response from Directorduquesaplaya, Director de Relaciones con Clientes at Duquesa PlayaResponded 27 November 2017
Dear Guest,
We thank you for your lovely comments and we are delighted to hear that we have won you over as one of our many returning guests. It is very pleased to know that you felt we provided a fantastic offering in a great...More
Stayed 28th October- 4th November. Location perfect two streets back you have restaurent street. One street down you have the marina and the promenade. Hotel rooms spotless and if my wife says it spotless it is spotless room cleaned every day with clean towels. Check...More
1 Thank elocdublin
Response from Directorduquesaplaya, Director de Relaciones con Clientes at Duquesa PlayaResponded 16 November 2017
Deara client,
It makes us so happy to read your opinion and to know that you had a lovely stay with us and that evrything was above your expectations and we really look forward to your next visit to santa eulalia and hopefully we will...More