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Insotel Fenicia Prestige Suites & Spa

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693 Reviews from our TripAdvisor Community

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Showing 503: English reviews
Norwich, United Kingdom
Reviewed 4 weeks ago

Love the style of this place. Almost middle eastern in its look and a rather grand pool. Fairly easy to get sun beds and all in the sun most of the day. Rooms spacious and clean. Breakfast buffet plentiful. Lunchtime at pool bar had good service but food wasn't amazing. Not masses of choice (mostly with chips) and I had...

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Helpful?
Thank phoward1981
Bangor, Gwynedd
Reviewed 26 October 2016

This hotel is beautifully designed - modern but in a style that references the history of the site. Our room was very comfortable and well equipped, and all rooms seemed to have access to a balcony with a good view. The buffet restaurant has an extremely broad range of food on offer of a high quality, and within that offers...

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Thank SpencerFW
London
Reviewed 21 October 2016 via mobile

Husband and I stayed here for 3 nights. So glad we chose this hotel. Hotel was lovely and quiet, breakfast buffet was amazing, room and staff were very nice. Only downside was the freezing pool so we didn't swim but as we were only there a short time we explored the island and it wasn't a big issue. All in...

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Thank UsLondon5
Skirlaugh near Hull
Reviewed 20 October 2016

Our experience was a 2 week holiday in September 2016. We had booked a standard room but were upgraded to a suite overlooking the pool. The room was excellent, but we found that every day it was not cleaned until mid-afternoon despite asking the maid to do it earlier because we like to have a snack on our balcony in...

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Thank skirlaughtravellers
Ostend, Belgium
Reviewed 18 October 2016

Especially suited for not so young people who like to enjoy Ibiza in another way than with dj's and nightlife! The dinner buffet was very good with fresh ingredients and local specialities! The watertemperature of the outside swimming pool was to low. The rooms were very large and cosy.

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Thank marc-goddyn
Liverpool, United Kingdom
Reviewed 15 October 2016

We stayed on the 4th floor overlooking the sea. The room was very big and clean. The bathroom had pretty much all you needed for your stay except for a good mirror to do your make up in! The shower was impressive. The staff were always friendly and helpful especially in the restaurant. The food was very nice, even though...

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Thank Thomas K
Newcastle Upon Tyne
Reviewed 14 October 2016 via mobile

Just home after a week staying here in a Prestige Suite on the 4th floor which I prepaid an upgrade for in the UK and I'm glad I did. The room was lovely and spacious with a huge bed and a sofa bed. We had a single jacuzzi although some of the suites do have a larger whirlpool bath as...

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Thank SiouxsieSioux70
Harrogate, England, United Kingdom
Reviewed 8 October 2016 via mobile

Stayed here 1st September for 1 week with my husband and 3 month old baby. Hotel was beautiful, staff were great and rooms stunning. We upgraded halfway through to a rooftop suite just because they had one free and the price was reasonable it was worth the extra with the rooftop jacuzzi. Cocktails in both the lobby and pool bar...

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Helpful?
Thank HayleyRHoyle
InsotelHotelGroup, Director de Relaciones Públicas at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear HayleyRHoyle, We are delighted that you enjoyed your visit with us at "Insotel Fenicia Prestige Suites & Spa*****". We greatly appreciate your compliments regarding the attentive and friendly manner of our staff, as well as the comfort of our rooms. Your feedback will be shared with the team as they will be delighted and honored to receive. Thanks again...

Reviewed 8 October 2016 via mobile

This hotel is nothing short of superb, everything is pure class and by the looks of it not many hotels in the area come even close to this standard, the corridors even smell amazing, most amazing is the breakfast which everyone gets with their package and it is truly first class, the rooms are gorgeous and cleaned daily, the TV...

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Helpful?
Thank Deands
InsotelHotelGroup, Director de Relaciones Públicas at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Deands, We appreciate the time you have taken to review our "Insotel Fenicia Prestige Suites & Spa*****" and we thank you for sharing your helpful experience with us. We encourage our hotel to work hard towards providing the best experience possible for our guests, so we are delighted to hear that our team members were able to make your...

Padstow, Australia
Reviewed 7 October 2016 via mobile

Lovely hotel, very clean, and relaxed feel... if you want a relaxed holiday it's definitely the hotel for you.. waiters and bar staff very friendly however we found reception very unhelpful and a bit stressed which seemed due to a large function they had arriving ... however I feel that everyone should be treated with the same attitude whether stressed...

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Helpful?
Thank Lillyflower123
InsotelHotelGroup, Director de Relaciones Públicas at Insotel Fenicia Prestige Suites & Spa, responded to this review

Dear Lillyflower123, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our staff. Your feedback is troubling and will surely be looked into. Rest assured it...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about Insotel Fenicia Prestige Suites & Spa

Address: Calle Narcisos s/n | Urbanización Siesta, 07849, Santa Eulalia del Rio, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio
Price Range: $323 - $810 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Insotel Fenicia Prestige Suites & Spa 5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Insotel Fenicia Prestige Thalasso Hotel
Insotel Fenicia Prestige Suites & Spa Ibiza/Santa Eulalia Del Rio, Spain
Hotel Style:
#1 Luxury Hotel in Santa Eulalia del Rio
#1 Spa Hotel in Santa Eulalia del Rio
#2 Romantic Hotel in Santa Eulalia del Rio
#18 Family Hotel in Santa Eulalia del Rio
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Questions & Answers

Here's what travellers have asked, with answers from Insotel Fenicia Prestige Suites & Spa staff and other travellers.
22 questions
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Questions? Get answers from Insotel Fenicia Prestige Suites & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A higher floor maybe?”
 of 5 bubbles SpencerFW, 26 Oct 2016 | Read review
“Third floor suites are lovely”
 of 5 bubbles 204tracyl204, 4 Oct 2016 | Read review
“Ask for a sea view (4th Floor)”
 of 5 bubbles G4405RNchrisj, 3 Oct 2016 | Read review
“Ask for a light room”
 of 5 bubbles DerryW_13, 1 Oct 2016 | Read review
“Pool view best”
 of 5 bubbles karedad, 26 Sep 2016 | Read review
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