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The Bridge Hotel

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1 room 2 adults 0 children
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The Bridge Hotel
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588 Reviews from our TripAdvisor Community

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Showing 581: English reviews
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Farnham, United Kingdom
Reviewed 3 days ago NEWvia mobile

We had a very good meal in the Boat House Bar and Restaurant The food was excellent as was the service. It was pleasant to have such friendly and helpful staff. The setting by the river Thames made it all the more enjoyable.

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Thank Jack B
Colchester, United Kingdom
Reviewed 6 days ago NEW

The staff were excellent. The food in the restaurant for breakfast was good, except they did not have any marmalade. The main problem was the cleanliness of the room and the bathroom. The bathroom was disgusting. The bedroom not so bad, but the carpet needed replacing. The double glazed doors were not sound proof and one door was misted up.

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Thank paulandsonja2
Reviewed 1 week ago NEWvia mobile

Very average, wasn't made to feel welcome view from room was the best point. Negatives- bathroom floor not been cleaned, breakfast awful stayed two nights hoping room would be cleaned in between sadly this didn't happen. Wouldn't go back very disappointed

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Thank Angietaylor16
Reviewed 1 week ago via mobile

Stayed here on business & pleasantly surprised by the good quality food, comfortable king size bed & thoroughly nice surroundings would definitely recommend this hotel & restaurant! Very clean, tidy & attentive staff.

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Thank Alison U
New York
Reviewed 1 week ago via mobile

Double door to river view does not latch so you listen to Bridge Traffic all night. Furniture in bad repair and in need of replacement. Bathroom was dirty and disgusting. Manager said bathroom issues were only delays in while the toilet seat falls off and does not flush. I have pictures of the room and due to lack of service...

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1Thank U9923TWdanielh
Reviewed 1 week ago via mobile

We stayed here 2 night last weekend. It was clean. I was very unhappy with the receptist she got flustered when the paper had run put on the card machine, which ment we didn't get told what time breakfast was or what time we had to check out on Monday morning. She basically throw our room key at us and...

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Thank Chezzas1
Neil W, Manager at The Bridge Hotel, responded to this review

Chezzas1 Thank you for your review, I am disappointed that our team let us down on your visit - I can assure you that this is not the norm and I will be investigating your comments closely with the Heads of Department. I assure you that the issues will be taken up with the relevant departments and hope that you...

Reviewed 1 week ago via mobile

We stayed here 2 nights and had a great view of the river. The room was spacious but a little tired, paint chips and bathroom fittings need some love. But clean and comfortable. The best bit customer services both in the hotel and restaurant, the room service and reception friendly and helpful. The star was Marcie in boathouse restaurant, we...

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Helpful?
Thank Naldygirl
Neil W, Manager at The Bridge Hotel, responded to this review

Naldygirl Thank you for your review, I was delighted to read that the team went over and above your expectations. As with any busy hotel our maintenance program is never ending and we are continuously repainting the rooms on an on going basis I look forward to welcoming you back soon

Reviewed 1 week ago via mobile

Stayed here after going to Thorpe park for our wedding anniversary. The room was clean and pleasant and the bed was really comfy but what made it even more special was the view of the river and the bridge made it even more special for us as we enjoyed a few drinks while over looking this view it was really...

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Thank Chantelle E
Neil W, Manager at The Bridge Hotel, responded to this review

Thank you for your kind review, I am delighted to read through your comments. We look forward to welcoming you back to the hotel very soon

Shepshed, United Kingdom
Reviewed 1 week ago

Lovely room which was on the ground floor with beautiful views of the River Thames.. We ate in the restaurant both evenings. Excellent service and lovely food. The chicken liver starter is highly recommended. Also, the breakfast was really good.

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Thank Steph Y
Neil W, Manager at The Bridge Hotel, responded to this review

Hi Steph Y Thank you for taking the time to leave such wonderful feedback - I was delighted to receive your comments We look forward to welcoming you back in the very near future

Bristol, United Kingdom
Reviewed 2 weeks ago

Visited here with some friends after a day out a Thorpe Park. We were a party of 4 adults and 4 older children. On arrival checked that they could accommodate a party of eight and they were happy with this. The staff seemed friendly enough but the service and food were a real let down. We ordered drinks and had...

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Helpful?
Thank C S
Neil W, Manager at The Bridge Hotel, responded to this review

Thank you for taking the time to leave a review of your experience in the restaurant - I am disappointed to hear about your experience I would ask you to contact me at the hotel to discuss your feedback

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
Official Description (provided by the hotel)
Looking for comfortable accommodation in 3 star hotels, family-friendly hotels or riverside restaurants in Chertsey and Surrey? You've come to the right place. Take a stroll out to the riverside bar and terrace, order a cappuccino or a drink. Then settle down to enjoy the views of the Thames, the historic Chertsey Bridge and the green fields beyond. Allow us to spoil you. ... more   less 

Additional Information about The Bridge Hotel

Address: Bridge Road, Chertsey KT16 8JZ, England
Region: United Kingdom > England > Surrey > Chertsey
Price Range: $88 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Bridge Hotel 3*
Number of rooms: 51
Reservation Options:
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Also Known As:
The Bridge Hotel Chertsey, England
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Questions & Answers

Here's what travellers have asked, with answers from The Bridge Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River views are available”
foantrip, 7 Apr 2017 | Read review
“sorry, we didn't stay we just ate there”
joandmick2, 6 Apr 2017 | Read review
“Ask to look over the river - and there is a lift there.”
monty551, 13 Feb 2017 | Read review
“rooms with a view of the river”
janew909, 8 Feb 2017 | Read review
“a room with a view of the river”
Aroha13, 26 Jan 2017 | Read review
5 of 5