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All reviewsthe publive bandthorpe parknespresso machinebeer gardengood sizesaturday nightsecure parkingburgerbooked this hoteloutside areafull englishlovely hotelstayed two nightsfish and chipsbreakfast was excellentair con
Very welcoming , room was downstairs and backed onto the pub garden which was very busy due to the nice weather, we were advised that the garden would be vacated by 11pm. Room was comfortable with A/C and dog friendly, we had a very good...More
Thank Dutchy001
Response from Sian B, Guest Relations Manager at Crown HotelResponded 5 October 2016
Dear Guest,
Thank you for taking the time to leave us a review, I'm pleased to read you enjoyed your stay and i look forward to welcoming you back very soon.
Came to The Crown Hotel in order to take my mum away for a birthday treat and stayed for two nights. The hotel is 5 minutes from Thorpe Park which made it a very convenient place to stay as we wanted to visit Thorpe Park....More
Thank LeonaJane S
Response from Sian B, Guest Relations Manager at Crown HotelResponded 5 October 2016
Dear Guest,
Thank you for taking the time to leave us a review, I'm pleased to read you enjoyed your stay and found our staff helpful and friendly. I look forward to welcoming you back again very soon.
I stayed at the Crown with my family after hosting a special birthday party in the Windsor Room, for convenience and a treat despite the fact that we are very local. We stayed in a family room on the second floor, which was quiet, comfortable...More
Thank Rachel H
Response from Sian B, Guest Relations Manager at Crown HotelResponded 21 September 2016
Dear Guest,
Thank you for taking the time to leave us a review. I'm pleased to read you enjoyed your special birthday party and will recommend us to friends and family. I look forward to welcoming you back very soon.
Waiting for the incredibly loud music and drunken crowd in the courtyard to finish up!! As most of the rooms look out onto the courtyard I think you can forget about any sleep before midnight. I feel like we should have at least been warned...More
Thank Simone W
Response from Sian B, Guest Relations Manager at Crown HotelResponded 21 September 2016
Dear Guest,
Thank you for taking the time to leave us a review, Please accept our apologies for the noise disturbance during your stay with us, we do advertise via all online booking agents and our website that we do play live music in the...More
Went to the crown for a business meeting, found the food to be over priced.,Service slow, manager/owner aggressive - he was dealing with a situation within the pub and thought his behaviour to be somewhat aggressive ?
The staff behind the bar seemed overworked and...More
1 Thank traceyfountainkiss
Response from Sian B, General Manager at Crown HotelResponded 23 September 2016
Dear Guest
Thank you for taking the time to send us your review however i am am sorry to hear you were not happy with the experience you had on your visit.
Unfortunately sometimes when a situation in the bar occurs it is not allows...More