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Iberostar Ensenachos

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Iberostar Ensenachos
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4,635 Reviews from our TripAdvisor Community

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Showing 3,023: English reviews
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed yesterday NEW

Is the first time I have been in a hotel in Cuba without things to complaint about, finally I could enjoyed my stance 100% happy. Also all my family I was being had the same feeling. I need to say that I have my doubts before arriving, but Iberostar did definitely their job great in this hotel, I hope they... More 

Helpful?
Thank Jose B
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

First time at this resort though I have been to Holguin in Cuba several times before. I found this resort to be sub part for a five star, I have had considerably better experiences at four star resorts. Positives: Beach, landscaping, general elegance of aesthetic, Negatives: Service, amenities, nightlife, food This resort has a relaxed and family friendly atmosphere. It... More 

Helpful?
2 Thank Bad_Bad_Leroy_Br0wn
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

I had an awesome trip and I'd definitely recommend this resort. The beach and resort are beautiful with very friendly staff, awesome Cuban music in the evenings. I visited with my mom and we both had an amazing time. There were a lot of people who had stayed there in the past and returned-- I'd definitely go back again!

Helpful?
1 Thank Upside Downside T
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

My husband and I just came back. We stayed November 25-30. This was our first trip to Cuba. We LOVED this hotel. The staff are the friendliest people I have ever met. Our housekeeper was amazing. I can't remember her name but we stayed in room 2929. The food was way better than expected. I've heard so many stories about... More 

Helpful?
2 Thank valerieann41
Malagash, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 days ago NEW

We stayed at Iberostar Ensenachos from November 18 to the twenty fith. We had never visited Cuba before and were a little lerious about our trip. We couldn't have been so wrong about going to Cuba. It started out with a great flight which landed fairly early in the afternoon. We did have a 1 1/2 hour bus ride to... More 

Helpful?
4 Thank Ina C
Cobourg, Canada
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 days ago NEW

Stayed from 10-17 Nov. Wife, 10yr old daughter and myself. We said after our last visit to the Cayo Santa Maria area that we didn't want to go back because of the drive from the airport. Glad we changed our thoughts on that! We have stayed at numerous Iberostar resorts in Cuba and DR. This resort ranks with the best... More 

Helpful?
7 Thank Andrew B
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear guest, On behalf the hotel staff of IBEROSTAR Ensenachos for your holidays and for sharing your wonderful experience with us. We are so happy to know that we did not disappoint you, making your stay memorable and pleasant. Our team is always trying to pleased our guest until the end of their vacations; your comment has been shared with... More 

Kitchener, Canada
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 5 days ago NEW

the beaches are the best i have been to especially the enchendoes beach, which you take a cart to ie not a lot of people white sand, wide, good snorkelling, beach service for both food and drinks it looks like a sandals commercial the board walks are composite wood which makes walking on them cool to the touch a great... More 

Helpful?
4 Thank kwfrozen
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear guest, Thank you for staying at IBEROSTAR Ensenachos for your holidays. It's nice to hear that have had an excellent experience at our property. Our aim is to provide high quality in services and comfortable facilities, we are happy to know that we satisfied your needs. Once again, thank you so much and we remain at your disposal in... More 

Barrie, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 days ago NEW

This is our fifth return trip to Iberostar. We have been to Cuba several times over the years and stayed at various resorts. As far as we are concern this resort beats them all! Looking forward to February 2017.

Helpful?
6 Thank Joseph Guy h
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear guest, Thank you for posting in advance. We look forward to host you in Februrary. We remain at your entire disposal in case you need asistance for you accomodation. Best regards Quality Manager IBEROSTAR Cuba More 

Cambridge, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 6 days ago NEW

stayed in block 31 ... quiet beautiful scenery lush tropical this was our 2nd time here was there 5 yrs ago when it was called the Royal Hideaway loved it then loved it now Room was clean typical Cuban style everything worked hot water too ... Food I always say you don't go to Cuba for the food but have... More 

Helpful?
4 Thank Charlene G
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear guest, On behalf the hotel staff we thank you for choosing IBEROSTAR Ensenachos for your holidays in Cuba. It's so pleasant when our clients recognized our work. We care too much the welfare of our guests, try to give them the best quality as regard the service. We feel honored to know that is your second visit to our... More 

1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago NEW

Amazing resort with excellent beaches and food. Special thanks to our chef Yordan who always did a great job cooking our fish just the way we liked it. He was quick and polite even during the busiest of times. Our waiter Osniel for his prompt and exception service. He quickly knew what we like and started providing us services even... More 

Helpful?
6 Thank Paul N
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear guest, Thank your for choosing IBEROSTAR Ensenachos for your deserved holidays in the Caribbean. We are so happy to know that we have ensured you an unforgettable experience in our beautiful property. Thank so much for kindness to taking part of your time to sharing your thoughts, we have shared your comment with those you mentioned. And yes, our... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Located on the impressive Cayo Ensenachos, Cayo Ensenachos brings all the Cuban flavour to some of the most exclusive Caribbean beaches. Holidays in Cayo Ensenachos are always great. The area features two exclusive, beautiful and quite unknown beaches. Kilometers of golden sand waiting for you and facing the turquoise-shaded ocean. Two of the beaches are bound to captivate you: Megano and Ensenachos. The heavenly beaches and the luxury hotels and resorts in Cayo Ensenachos, offer anything you might think of. Rest is only one of the attractions you'll enjoy if you spend your holidays in Cayo Ensenachos, one of Cuba's most exclusive destinations. ... more   less 

Additional Information about Iberostar Ensenachos

Address: 52700, Cuba (Formerly Royal Hideaway Ensenachos)
Region: Caribbean > Cuba > Cayo Ensenachos
Price Range: $242 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Ensenachos 5*
Number of rooms: 506
Also Known As:
Iberostar Ensenachos Hotel Cayo Ensenachos
Occidental Royal Hideaway Ensenachos Cayo
Royal Hideaway Ensenachos
Occidental Royal Hideaway Ensenachos Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Ensenachos staff and other travellers.
507 questions
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Kitchener, Canada
3 months ago

See all questions (507)

Questions? Get answers from Iberostar Ensenachos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“close to the lobby, the swimming pool or a beach, because the hotel is huge”
  • breakfast at room
 of 5 bubbles 189joseb, 2 Dec 2016 | Read review
“All the rooms are great some are closer to the lobby. They have carts to transfer people to the beaches.”
 of 5 bubbles 229inac, 29 Nov 2016 | Read review
“Low 40's are close to amenities especially if travelling with kids.”
 of 5 bubbles AndrewB861, 28 Nov 2016 | Read review
“we were on the second floor spa section”
 of 5 bubbles kwfrozen, 28 Nov 2016 | Read review
“The Village is unbelievable!”
 of 5 bubbles JosephGuyh, 27 Nov 2016 | Read review
5 of 5