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Iberostar Ensenachos

Traveller (10657)
Pool & Beach (3400)
Room & Suite (1248)
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Villa Clara, 52700 Cuba See on map
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
5 Star accommodation
Reviews (5,946)
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All reviewsseafooditalian restaurantmain lobbysanta claraa la carte restaurantsgolf cartspa areasurf and turffamily sectiondvd playersnack barcigar loungebeautiful resortadult poolbring a flashlightchickenother resorts
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1 - 5 of 3,722 reviews
Reviewed yesterday

2nd visit (end of August) at this resort, and even better - Great service, people, accommodation, and the beaches. We stayed in building 30 and loved it. Rooms are huge and clean. Room was cleaned and restocked daily as well as the fridge. Service at...More

1  Thank mmv908
Reviewed 3 days ago

We got married on the beach at this location 10 years while this hotel was owned by the Royal Hideway Ensenachos and decided to go back last August. I would say that the food at the buffet is not really better than 10 years ago....More

Thank Pierre A
Response from IberostarHoteles, Quality Manager at Iberostar EnsenachosResponded yesterday

Dear Guest, Thank you for sending us your feedback about your recent holiday at our beautiful five-star seafront hotel. We are delighted to read that you enjoyed the privileged location of the resort, the lovely sandy beach and the beautiful surroundings. We are also very...More

Reviewed 4 days ago

Today my review is directed to Ensenachos Management, because the hotel is a jewelry, It is beautiful, peaceful and all guest would enjoy a wonderful sun and beach vacations. I´m really upset with the managment because In my opinion they could do much better, In...More

1  Thank Joao C
Response from IberostarHoteles, Quality Manager at Iberostar EnsenachosResponded 3 days ago

Dear guest, We would like to thank you for choosing our beautiful seafront hotel for your recent holiday. Your kind review is an incentive for us to continue working in a motivated fashion and to give our absolute best so that all our guests feel...More

Reviewed 1 week ago

Iberostar is one of our favorite in Cuba, 2nd visit at this resort and it's even better. The location was great with two lovely private beach with calm clear waters. We didn't mind the 15 minute walk to the Ensenachos beach with crystal clear blue...More

1  Thank happy5660
Response from IberostarHoteles, Quality Manager at Iberostar EnsenachosResponded 5 days ago

Dear guest, Thank you for taking the time to share your wonderful impressions of your stay at our beautiful seafront hotel. It is of the utmost importance to us that our guests can appreciate our well-thought-out holiday concept. Our daily efforts are to guarantee our...More

Reviewed 1 week ago

In 2010 we stayed at an elegant, luxurious, adults-only, hotel with class and finesse and multiple gourmet a-la-carte restaurants that catered for a sophisticated clientele. One of the finest hotels in the Caribbean in an idyllic location - The Occidental Royal Hideaway Cayo Ensenachos. We...More

3  Thank alanb17
Response from IberostarHoteles, Quality Manager at Iberostar EnsenachosResponded 5 days ago

Dear Guest, First of all, we would like to thank you for your review and say that it is through feedback such as yours that we can continue to maintain our excellent standards. Regarding your comments on the service that you received on arrival at...More

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Located in Cayo Guillermo, this 5-star Iberostar resort is designed to conquer the hearts of even the most discerning travellers because of its services, first-rate facilities and exclusive location. If you ...More want to experience the exotic side of Cuba, this hotel is your ideal choice. It offers travellers all kinds of services such as a variety of restaurants, spa and relaxation areas, shows and entertainment programmes, Star Camp, outdoor pools, a fitness room, convention centre, and even rooms with a private Jacuzzi. This country with lots of history awaits, and it offers you a unique holiday! Less
Hotel class
Hotel Amenities
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
Formerly known as
Royal Hideaway Ensenachos
Also Known As
Iberostar Ensenachos Hotel Cayo Ensenachos
Occidental Royal Hideaway Ensenachos Cayo
Royal Hideaway Ensenachos
Occidental Royal Hideaway Ensenachos Hotel
Caribbean > Cuba > Cayo Ensenachos
Traveller (10,657)
Pool & Beach (3,400)
Room & Suite (1,248)
Dining (880)
Family and Play Areas (187)
Business Centre & Event Rooms (20)
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Nearby AttractionsSee all 1,081 attractions in Cuba
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Questions & Answers
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September 16, 2018|
AnswerShow all 3 answers
Response from ebish81 | Reviewed this property |
We first thought it was people not closing the lid, but even being the first ones in the buffet, it made no difference. Hot food isn't hot either, they don't even wear oven gloves or towels to carry the "hot" items to the... More
September 16, 2018|
AnswerShow all 2 answers
Response from sunlover1960 | Reviewed this property |
I would take what I could. Weight on a plane is costly.You may want to make contact with the resort and ask them directly.
September 15, 2018|
AnswerShow all 2 answers
Response from IberostarHoteles | Property representative |
Dear customer, Thank you for your interest in our hotel Iberostar Ensenachos 5* Please, accept our apologies for the delay in our response. We would like to inform you that this depend in which section you are located in... More
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Room Tips
"Spa Suite and Village suite"
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"It has to be the Garden village if you can afford the extra"
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"Rooms by the Megano pool are also closes to Megano beach."
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"Stay in the spa section if you don't have any children with you."
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