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Iberostar Ensenachos

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Iberostar Ensenachos
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4,706 Reviews from our TripAdvisor Community

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Showing 3,059: English reviews
Reviewed yesterday NEW

We have vacationed at Iberostar Ensenachos 5 times in the last six years and we absolutely love it. In particular, the resort has a wonderful tennis pro, Reno. Playing tennis with Reno every day of our vacation was a real treat as he is a very high level player (my husband and I are former collegiate players and we often...

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Helpful?
1Thank Keith O
Toronto, Canada
Reviewed 2 days ago NEW

...one year later we saw a noticeable upgrade of the quality of food at the Grand Villa restaurant. The main dining area for the resort was as we remembered it, noisy. They are letting people dine outside now which is great until those with children dine outside also. The Italian and Chinese restaurant are sub par as always...with the Seafood...

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4Thank mr_scuro
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Ensenachos as your vacations destination and sharing your experience with us. The gastronomy is one of the pillars of IBEROSTAR and our Chef Executive works hard every day to offer top nocht meals to our clients. We are happy to know that you could realize the improvements in our Grand Village restaurant. We...

York, United Kingdom
Reviewed 2 days ago NEW

This is top notch resort that offered all inclusive relaxation in a fantastic setting. Rooms were comfortable, clean and well maintained. Restaurant staff were attentive and helpful. Alas the food didn't match the service, although desserts were outstanding. Not sure why the rest of the food didn't match the quality of the puddings and cakes. One point of note is...

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Helpful?
7Thank Mark W
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, On behalf the entire team of IBEROSTAR Ensenachos we thank you for choosing us as your holidays destination. As your first experience in our hotel we will like to express you our happines for receive your wonderful description about your stay. Nothing is more rewarding than knowing that the services received from the staff were fantastic and we...

Maple, Canada
Reviewed 2 days ago NEW

Beautiful hotel with amazing beaches .would defenetly return .Food was amazing stayed at the adults only section well worth the money .Paradise on earth from hotel to beaches to people that work there it was amazing .

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7Thank _fernandes_3_
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, On behalf the hotel staff of IBEROSTAR Ensenachos we thank you for staying with us. It's so nice to hear that you have had a wonderful time during your stay and you do not have doubts about choosing us again as your holidays destination in Cuba. Thanks so much for bringing to us your formidable experience and as...

Oakville, Canada
Reviewed 5 days ago NEW

Just returned from a week at this great resort. It was our first all inclusive as a family. We have children aged 10 and 12 and there was lots for them to do. Highlights were the amazing beaches, crystal clear warm water and snorkeling right off the beach - bring snorkels and masks for sure. Volleyball at the beach and...

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Helpful?
5Thank Ally C
Director A, Manager at Iberostar Ensenachos, responded to this review

Dear guest, On behalf the entire team of IBEROSTAR Ensenachos, we would like to thank you for choosing us as your vacation destination. We really appreciate your words, you can''t imagine how great is to receive this kindest review about your stay in our property. All the staff work really hard to fulfill our guests expectations and as I read,...

Burlington, Canada
Reviewed 5 days ago NEW

We were at Ensenachos from December 27 to January 6th. Our daughter, her husband and their two small boys, 5 and 1 accompanied us. First of all, we would like to thank the wonderful, friendly staff of IE. Everyone was working very hard, and yet had time to say 'hola', or help solve any problem. In particular, thanks to the...

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3Thank BurlingtonCatherine
Director A, Manager at Iberostar Ensenachos, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Ensenachos as your vacations destination, and sharing you experience with us. We feel proud about your words because with them we can confirm that you had a great stay at our property, with all the facilities we offer at our establishment and overall, the amazing service received by the staff. The entire team...

Ottawa, Canada
Reviewed 6 days ago NEW

We stayed from Dec. 30 to January 6. The room, service, food and beach were magnificent. We had great service from the pool bar Megano and made friends with Guerra and Lourdi. Awesome staff. We also had great service from Danay, Amaudy, Eduardo, Rogelio and Santiago. Raidel, Yordany and Ernesto too. The staff generally, on the beach, animators like Alexis...

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4Thank svaliquet
Director A, Manager at Iberostar Ensenachos, responded to this review

Dear Guest, We have been happy to read that we have managed to enjoy unforgettable days and we have transmitted it to all our colleagues, professionals who work daily so that our guests feel happy and well attended at all times. Our entire team is waiting for your next visit. We remain at your disposal in case you need assistance...

Vancouver, Canada
Reviewed 1 week ago NEW

My wife and I stayed at the IE from December 26 - January 2, at the Grand Village. It was fantastic. It was our first trip to Cuba, and was booked pretty much at the last minute. We weren't familiar with the area (Cayo Santa Maria) but were swayed by the beautiful beach photos and the fact that the flight...

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7Thank canadianrainey
Director A, Manager at Iberostar Ensenachos, responded to this review

Dear Guest, On behalf the entire team of IBEROSTAR Ensenachos, we will like to thank you for choosing us as your holidays destination. It's a pleasure for us to know that we have met your expectations. Thanks for highlighting the great service we gave you. That is the type of impression we like every single guest to have from us,...

Toronto, Canada
Reviewed 1 week ago NEW

We took a two week 25th anniversary trip to this resort and just loved it! Lux facilities complemented by beautiful surrounding scenery!! The beaches were also amazing. The staff were all lovely, helpful and very polite. We had a medical problem and the doctor was just excellent. Thank you Iberostar for a wonderful wonderful trip!

Review collected in partnership with Iberostar
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3Thank Heather D
Director A, Manager at Iberostar Ensenachos, responded to this review

Dear guest, We want to thank you on behalf the entire team of IBEROSTAR Ensenachos for choosing us for your vacations. It's a tremendous pleasure receive your valuable rating and positive words regarding your great experience at our beautiful property. We hope that you could recover fast of your medical problem. We do have an excelent medical team at your...

Mississauga, Canada
Reviewed 1 week ago

Have travelled other resorts in Cuba and this one was the best !. Best beaches, great staff, food was good with variety(Lobster on numerous nights), rooms clean and everything working. Wifi, yes everywhere in Cuba is slow. But SERIOUSLY, are people that dependant on checking their facebook status while on vacation in Cuba?. People complaining about Wifi need to get...

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15Thank Brian G
Director A, Manager at Iberostar Ensenachos, responded to this review

Dear guest, On behalf the entire team of IBEROSTAR Ensenachos, we would like to thank you for choosing us as your vacation destination. We really appreciate your words, you can't imagine how great is to receive this kindest review about your stay in our property. All the staff work really hard to fulfill our guests expectations and as I read,...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on the impressive Cayo Ensenachos, Cayo Ensenachos brings all the Cuban flavour to some of the most exclusive Caribbean beaches. Holidays in Cayo Ensenachos are always great. The area features two exclusive, beautiful and quite unknown beaches. Kilometers of golden sand waiting for you and facing the turquoise-shaded ocean. Two of the beaches are bound to captivate you: Megano and Ensenachos. The heavenly beaches and the luxury hotels and resorts in Cayo Ensenachos, offer anything you might think of. Rest is only one of the attractions you'll enjoy if you spend your holidays in Cayo Ensenachos, one of Cuba's most exclusive destinations. ... more   less 

Additional Information about Iberostar Ensenachos

Address: 52700, Cuba (Formerly Royal Hideaway Ensenachos)
Region: Caribbean > Cuba > Cayo Ensenachos
Price Range: $222 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Ensenachos 5*
Number of rooms: 506
Also Known As:
Iberostar Ensenachos Hotel Cayo Ensenachos
Occidental Royal Hideaway Ensenachos Cayo
Royal Hideaway Ensenachos
Occidental Royal Hideaway Ensenachos Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Ensenachos staff and other travellers.
547 questions
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Kitchener, Canada
4 months ago

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Questions? Get answers from Iberostar Ensenachos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are nice”
 of 5 bubbles keitho23, 15 Jan 2017 | Read review
“We opted for the Spa area which is for 18+ only with its own pool and bar.”
 of 5 bubbles 265markw265, 14 Jan 2017 | Read review
“There are only two floors and so very accessible.”
 of 5 bubbles svaliquet, 10 Jan 2017 | Read review
“The Village is the place to be!”
 of 5 bubbles canadianrainey, 9 Jan 2017 | Read review
“Be prepared to walk. A lot! No matter where you are. If you have challenged mobility, be forewarned.”
 of 5 bubbles natestahle, 6 Jan 2017 | Read review
5 of 5