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Iberostar Ensenachos

Traveller (10869)
Pool & Beach (3445)
Room & Suite (1266)
Overview
Villa Clara, 52700 Cuba See on map
AMENITIES
Public Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
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Reviews (6,070)
Filter reviews
3,779 results
Traveller rating
1,754
1,252
487
192
94
Traveller type
Time of year
LanguageEnglish
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1,754
1,252
487
192
94
Show reviews that mention
All reviews seafood italian restaurant main lobby santa clara a la carte restaurants piano bar golf cart spa area family section surf and turf dvd player beautiful resort adult pool bring a flashlight chicken other resorts pizza
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1 - 5 of 3,779 reviews
Reviewed yesterday

We surprised our 4 friends (who asked us to go down but we originally declined.) Upon arriving we were quickly checked in at the Grand Village reception. The rooms are large,clean and (6401) was relatively close to the beach. Most have a view of the...More

Date of stay: November 2018
1  Thank bmcta
Response from IberostarHoteles, Quality Manager at Iberostar EnsenachosResponded today

Dear guest, We would like first of all to thank you for your kind review of your recent holiday with us at Iberostar. Such a friendly review of our 5* family beachfront hotel is, of course, a great pleasure to read and confirms for us...More

Reviewed 2 days ago

We stayed in the Grand Village from Nov 22nd to 29th. This is our 9th visit to Iberostar Ensenachos so we're certainly familiar with the resort. We have stayed in the Grand Village section on two previous occasions but primarily have stayed in the Spa...More

Date of stay: November 2018
3  Thank BeachDingo
Response from IberostarHoteles, Quality Manager at Iberostar EnsenachosResponded yesterday

Dear guest, We would like to thank you for returning to our incredible resort and thank you for sharing this wonderful review of your stay in our hospitality with others. Every day is a new challenge for us, based on our passion for providing our...More

Reviewed 3 days ago

We are writing this review about our stay at the Grand Village last year in December 2017. We will be going to our home away from home again in a few days in December 2018. We were reliving our wonderful experience and thought we would...More

Date of stay: January 2018
4  Thank ajb_cb
Response from IberostarHoteles, Quality Manager at Iberostar EnsenachosResponded yesterday

Dear guest, First of all, we would like to thank you for taking the time to share your wonderful impressions of your stay with us. It is of great importance to us that our guests appreciate our well thought out holiday concept. Our day to...More

Reviewed 3 days ago

Our third time to Iberostar. Never a disappointment. Beaches are like paradise, staff was friendly and helpful. Originally booked at Grand Memories and left 11 hours later back to a sanctuary we know well. Can’t say enough good things about this resort, the staff Claudia...More

Date of stay: December 2018
2  Thank AnaBeaver
Response from IberostarHoteles, Quality Manager at Iberostar EnsenachosResponded today

Dear Ana, We want you to know how happy we are that you had such an excellent holiday with us and thank you for considering our wonderful hotel as your place of sanctuary. Our team work incredibly hard to make our valued guests feel at...More

Reviewed 3 days ago

This is the best hotel I have stayed at in Cuba. It has 2 magnificent beaches, among the best anywhere, very good food including room service, a beautiful location with mature gardens, large rooms, with a large terrace, a large bathroom with separate shower and...More

Date of stay: December 2018
1  Thank cathytravels
Response from IberostarHoteles, Quality Manager at Iberostar EnsenachosResponded 2 days ago

Dear Cathy, We want you to know that your review of our hotel is very much appreciated. We are always delighted to receive clarification that our guests have enjoyed a wonderful holiday and have left with happy memories. Our combination of both professional and friendly...More

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About
Description
Located in Cayo Ensenachos this 5-star Iberostar resort is designed to conquer the hearts of even the most discerning travellers because of its services, first-rate facilities and exclusive location. If you More want to experience the exotic side of Cuba, this hotel is your ideal choice. It offers travellers all kinds of services such as a variety of restaurants, spa and relaxation areas, shows and entertainment programmes, Star Camp, outdoor pools, a fitness room, convention centre, and even rooms with a private Jacuzzi. This country with lots of history awaits, and it offers you a unique holiday! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
506
Formerly known as
Royal Hideaway Ensenachos
Also Known As
Iberostar Ensenachos Hotel Cayo Ensenachos
,
Occidental Royal Hideaway Ensenachos Cayo
,
Royal Hideaway Ensenachos
,
Occidental Royal Hideaway Ensenachos Hotel
Location
Caribbean > Cuba > Cayo Ensenachos
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
506
Formerly known as
Royal Hideaway Ensenachos
Also Known As
Iberostar Ensenachos Hotel Cayo Ensenachos
,
Occidental Royal Hideaway Ensenachos Cayo
,
Royal Hideaway Ensenachos
,
Occidental Royal Hideaway Ensenachos Hotel
Location
Caribbean > Cuba > Cayo Ensenachos
Photos
Traveller (10,869)
Pool & Beach (3,445)
Room & Suite (1,266)
Dining (894)
Family and Play Areas (189)
Business Centre & Event Rooms (20)
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Questions & Answers
Ask a question
bnoble17
December 12, 2018|
AnswerShow all 3 answers
Response from Michel82015 | Reviewed this property |
There are no bank machines. There is a government run bank desk downstairs from the lobby. You can exchange Canadian cash for Cuban Pesos. You will need to present your passport when exchanging funds. You can use your visa... More
0
Votes
joro3181231
December 5, 2018|
AnswerShow all 7 answers
Response from Deborah T | Reviewed this property |
You will be restricted to the Park section for pools. For ala cartes you will not be allowed to access the Grand Village without paying extra. The Spa section does have a restaurant open for lunch which is not available... More
2
Votes
Rick O
November 29, 2018|
AnswerShow all 4 answers
Response from IberostarHoteles | Property representative |
Dear customer, Thank you for your interest in our hotel Iberostar Ensenachos 5*. Please, accept our apologies for the delay in our response. We would like to suggest you to contact the hotel directly for detailed... More
0
Votes
Google Translation
Room Tips
"2nd or upper floor rooms are probably better if you don't have mobility issues or have to lug..."
BeachDingo
2 days ago
Read review
"Spread out resort, best to request near lobby or near pool or near beach."
cathytravels
3 days ago
Read review
"Building 43 was excellent as close to Megano beach as well as the main building!"
anitav551
4 days ago
Read review
"Rooms on the north side are closer to both beaches"
captainm2016
2 weeks ago
Read review
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