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Iberostar Ensenachos

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Traveller (10544)
Pool & Beach (3370)
Room & Suite (1232)
Ratings and reviews
Certificate of Excellence
  • Excellent47%
  • Very good33%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“seafood”(485 reviews)
“italian restaurant”(215 reviews)
“main lobby”(278 reviews)
View all reviews
What's included
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
5 Star Hotel
Located in Cayo Ensenachos, which brings all the Cuban flavor to some of the most exclusive Caribbean beaches. The hotel has a main building and 506 comfortable rooms divided into 3 perfectly defined areas: (Park Suites Area: 260 Rooms Suite Park and 10 Duplex Suites. SPA Suites Area...
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Location and contact
| Villa Clara, 52700, Cuba
61.3 km to Cayo Coco Airport
View nearby attractions and restaurants
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Reviews (5,839)
Filter reviews
3,683 results
Traveller rating
1,711
1,228
470
181
93
Traveller type
Time of year
LanguageEnglish
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1,711
1,228
470
181
93
Show reviews that mention
All reviewsseafooditalian restaurantmain lobbysanta claraa la carte restaurantspiano bargolf cartspa areasurf and turffamily sectiondvd playerbeautiful resortadult poolbring a flashlightchickenother resortspizza
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1 - 5 of 3,683 reviews
Reviewed 6 days ago

Went back again for another visit as our last trip we decided to try a different iberostar resort in cayo coco and was very disappointed. Definitely can say it was nice to be back at IBE, We stayed in park side, block 33, close to...More

4  Thank Jeremy G
Response from Director A, Gerente at Iberostar EnsenachosResponded 5 days ago

Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Thank you so much for sharing with us your excellent vacation at the Iberostar Ensenachos here in tripadvisor. There is nothing we love more than...More

Reviewed 6 days ago via mobile

Having been evacuated from this hotel after only one day because of Hurricane Irma last year, we were determined to return. I am so glad we did. Without exception the staff are the friendliest, most helpful, nicest and sincerest people we have ever had the...More

4  Thank themeadsmummckirdy
Response from Director A, Gerente at Iberostar EnsenachosResponded 5 days ago

Dear Guest, On behalf of the management and the staff at Iberostar Ensenachos we want to thank you for choosing us as your preferred destination in Cuba. Thank you so much for sharing with us your excellent vacation at the Iberostar Ensenachos here in tripadvisor....More

Reviewed 1 week ago

We had an enjoyable one week vacation and came back relaxed and wanting more. From reception to food to room and outdoor / indoor activities nothing lacking. Staff tried their best to keep patrons happy. My one concern wastage of food from the vacationers whose...More

3  Thank Uptownfoody
Response from Director A, Gerente at Iberostar EnsenachosResponded 6 days ago

Dear Guest, On behalf of the management and the staff at Iberostar Ensenachos we want to thank you for choosing us as your preferred destination in Cuba. Thank you so much for sharing with us your excellent vacation at the Iberostar Ensenachos here in tripadvisor....More

Reviewed 1 week ago

Great Hotel with the best Tennis Coach ever - RENO We have stayed at the Iberostar Ensenachos for two weeks for the second time in the SPA area. An added bonus for us was Reno, the tennis instructor. He's a world class instructor and this...More

Thank Saurimo
Response from Director A, Gerente at Iberostar EnsenachosResponded 6 days ago

Dear Guest, On behalf of the management and the staff at Iberostar Ensenachos we want to thank you for choosing us as your preferred destination in Cuba. We really appreciate the time you took to let us know about your experiences while staying with us....More

Reviewed 1 week ago

July 1-8, 2018. In November we had an excellent vacation at a resort in Mexico so we inevitably found ourselves comparing the two places. We had the cheapest room. It was very good. A decent size, great bathroom, some small cosmetic blemishes but very nice....More

5  Thank Chris B
Response from QualityMCuba, Manager at Iberostar EnsenachosResponded 1 week ago

Dear Chris, On behalf of the hotel management, we would like to thank you for choosing us and sharing all your impressions with other travelers. It is very rewarding to read you had a good time among us because you could enjoy your nice room,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (10544)
Pool & Beach (3370)
Room & Suite (1232)
Dining (879)
Family and Play Areas (183)
Business Centre & Event Rooms (20)
Questions & Answers
Ask a question
Dorothy S
July 17, 2018|
Answer
Response from themeadsmummckirdy | Reviewed this property |
Hi Dorothy. It will take you 5 or so minutes to walk to Megano beach from the lobby. It’s a wooden walkway through the mangroves so we used to stop often in the way to watch the tiny fish and the comical crabs underneath the... More
0
Votes
drdeb100
July 16, 2018|
Answer
Response from sunlover1960 | Reviewed this property |
The Grand Village has 2 bedroom villas for families ages 14+ which some carrier call family rooms, Park section is for under 14. Spa section is for 18+. The Grand Village is the most expensive, very quiet and away from the... More
1
Vote
Calvert2018
July 12, 2018|
AnswerShow all 4 answers
Response from Deborah T | Reviewed this property |
There is an exchange desk on site located downstairs next to the reservation desk. If you don't want to wait in line go later on in the day and you should be able to walk right in. The currency of choice is CUC. Keep in... More
1
Vote
Room Tips
"Next to adult pool area."
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"Spa room adults only"
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"Spa Suites are the best, rooms 20-23"
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"Spa Suites 20 21 22 are the best!!"
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