Levels Unawatuna
Bonavista Road Rumassala Hills, Unawatuna 80600 Sri Lanka
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Avg. C$92 /night, 10/8 - 10/9
C$121
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per night
C$84
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4.0
#24 of 59 hotels in UnawatunaLocation
Cleanliness
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Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Levels Unawatuna Lifestyle and Wellness Hotel brings you stunning views of the Southern Sri Lankan Coast while offering you a location for the ultimate wellness getaway for the mind, body, and soul. The property provides facilities for the solo travelers to enjoy a traditional wellness In-room treatment, or for a group to host their Wellness Getaway atop the Rumassalla headlands. With 3- stores of Deluxe and Suite rooms, and a rooftop for Yoga and Meditation Classes, the property boasts incredible views of the rolling hills, Indian Ocean, and its own tri-color pool below.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Yoga classes
Pool
Bar / lounge
Diving
Hiking
Airport transportation
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Special diet menus
Wine / champagne
Snorkelling
Fishing
Car hire
Taxi service
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bidet
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Harbour View
Mountain View
Languages Spoken
English, Sinhala, Tamil
Location
Bonavista Road Rumassala Hills, Unawatuna 80600 Sri Lanka
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 58 out of 100
58
45 Restaurants
within 1 kilometer
Reviews
4.0
85 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Levels Unawatuna is lauded for its serene and luxurious atmosphere, with guests often captivated by its beautifully appointed rooms and breathtaking ocean vistas. Although the staff is generally commended for their friendliness, there are reports highlighting service inconsistencies and upkeep shortcomings. While some guests appreciate the comfort and design of the rooms, others have raised concerns about cleanliness and maintenance.
The hotel's amenities, including the pool and dining options, receive positive mentions, yet a few travelers suggest they require rejuvenation. Opinions on value for money are mixed, with some guests feeling the experience does not match the hotel's marketed representation.
Atmosphere
Tranquil
Rooms
Divided
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Top-notch
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85Reviews1Q+A15Room tips
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Detailed Reviews
I checked in late, but informed my time of arrival beforehand. The staff were very friendly and helped me and my girlfriend to my room the moment I got there. The room had one of the most beautiful views of Galle that I have ever seen and this is coming from someone who has visited and lived in Galle. The room and the toilet was very spacious. We got the rooms on BB basis, they offered to send food to the rooms but we preferred to head out and stretch out for a bit, the view from the place that they served breakfast was unreal. They let us eat under an umbrella outside and we get the view of the ocean while eating. The food is clean and they got some really nice options. My girlfriend is a huge fan of string hoppers and their food did her justice. The best part about this place is, "Jungle Beach" is just a 10 min walk and its probably one of the best and cleanest beaches in Galle. Highly recommended for snorkelling. I would only advice you to go on a week day, can get crowded.
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
Room Tip:Â The sea view rooms are highly recommended
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Levels, is a luxury botique villa at an amazing rate, offering beautiful rooms and a view that is breathtaking from each room. The scenic views that you wake up to with the fresh breeze on your face is not something that every hotel in Unawatuna Offers, but definitely Levels by Pearl Leisure!
They have a lovely roof top, great for hosting with a group of friends, you can request for a BBQ at a very reasonable rate or even a little romantic dinner date with the starry sky and the view of Rumassala from the best spot possible.
Their pool area with the lounging beds is just beautiful, it really brings out your value for money when you and your family and friends are able to sip on your drinks lounging on a double bed like luxury lounge couch over looking Unawatuna in a lovely pool.
Food arrays from local to western! Hands down the best Milk rice, Prawn Curry , Mutton curry, CoConut Roti and Yummy Curd Panna Cotta you could ever have with some rich intense coffee 😊
The service is AMAZING ensuring you are checked in with all safety measures and keeping you feeling at home!
This is a must visit spot ticking off everything you want from a holiday! 😊
They have a lovely roof top, great for hosting with a group of friends, you can request for a BBQ at a very reasonable rate or even a little romantic dinner date with the starry sky and the view of Rumassala from the best spot possible.
Their pool area with the lounging beds is just beautiful, it really brings out your value for money when you and your family and friends are able to sip on your drinks lounging on a double bed like luxury lounge couch over looking Unawatuna in a lovely pool.
Food arrays from local to western! Hands down the best Milk rice, Prawn Curry , Mutton curry, CoConut Roti and Yummy Curd Panna Cotta you could ever have with some rich intense coffee 😊
The service is AMAZING ensuring you are checked in with all safety measures and keeping you feeling at home!
This is a must visit spot ticking off everything you want from a holiday! 😊
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Date of stay: February 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Janarthanan, Guest Services / Front Office at Levels Unawatuna
Responded Feb 25, 2021
Dear Ms. Chantal, Greetings from Levels Unawatuna, We would like to take this wonderful opportunity to thank you for choosing Levels for your stay and for the wonderful feedback you have given to us. It's our pleasure to serve our valuable guests to experience a fabulous stay each and every moment that they dreamt of. From the entrance to the entire atmosphere should give every one of our guests a tremendous feel. We LEVELS UNAWATUNA always heading a step ahead to move further how we can increase our quality and the service to serve better. It's wonderful to know that you enjoyed the food which our team served during your stay. It's a very proud moment for us, that our team nailed the recipes with their sense of taste and knowledge. Also Our experienced and trained chefs are playing a huge role in blending the taste considering the health benefits as well. We are very happy to have you in our hotel, and we are expecting your next stay with us to give you a better service. Stay safe and have a great day ahead!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
The location is fantastic - just a stone's throw away from the pristine Unawatuna beach. The stunning ocean views from the room were breathtaking, especially during sunset.
The service at Levels Unawatuna was impeccable. The staff was not only friendly but also extremely attentive to every need, making me feel right at home.
The cleanliness of the hotel was top-notch, and I was particularly impressed by the hygiene standards, especially in these times.
The hotel's amenities, from the pool to the restaurant, were excellent. The food was delicious, offering a mix of local and international cuisine.
In summary, Levels Unawatuna is a hidden gem that offers a perfect blend of luxury, comfort, and tranquility. I can't wait to return!"
The service at Levels Unawatuna was impeccable. The staff was not only friendly but also extremely attentive to every need, making me feel right at home.
The cleanliness of the hotel was top-notch, and I was particularly impressed by the hygiene standards, especially in these times.
The hotel's amenities, from the pool to the restaurant, were excellent. The food was delicious, offering a mix of local and international cuisine.
In summary, Levels Unawatuna is a hidden gem that offers a perfect blend of luxury, comfort, and tranquility. I can't wait to return!"
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Date of stay: August 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked a suite room 24 JULY to spend one night as a friend too recommended this hotel. On arrival the reception was warm and the views from the room were absolutely fascinating. Food wasn't that great. Dinner served was average by SL standards. However the real shocker was to follow. Room did not have hot water. When informed the housekeeping came to the room and checked and said they will send the maintenance to look into it, but nobody followed up despite being personally informing the Manager too. No alternate room arrangement was offered either. When the bill was to be settled I did bring it to their notice that we were inconvenienced due to lack of hot water and they could not sell the room at the price they initially offered the response from the manager was shocking. Finally with reluctance they offered a discount. Never offered an apology or regret. Breakfast was very poor too.
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Date of stay: July 2022
Value
Service
Sleep Quality
Room Tip:Â Small hotel all rooms have a sea view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spacious rooms and amazing views..
Pool was really clean and atmosphere was great.
I was really unhappy with the food though..
portions were really small and the food was not provided on time.. It’s not worth the price and even the desserts were really bad.. bananas they served weren’t ripe and the staff needs a lot of training when taking orders as they were clueless.
Kids meals were alright.
Pool was really clean and atmosphere was great.
I was really unhappy with the food though..
portions were really small and the food was not provided on time.. It’s not worth the price and even the desserts were really bad.. bananas they served weren’t ripe and the staff needs a lot of training when taking orders as they were clueless.
Kids meals were alright.
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Date of stay: November 2021Trip type: Travelled with friends
Room Tip: Please don’t go for Full board here as food is not worth the price at all
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The website is very misleading as the hotel has become very outdated and is certainly not 4 star as the website suggests. Its no longer a modern and elegant boutique hotel but i can see that it once was.
The hotel are clearly struggling financially, the bathrooms are very tired and they do not offer services like laundry or spa as advertised. The bath is unusable as its very dirty and there is a leak when turned on. Wifi connection is probably the worst we have had in Sri lanka and there doesnt seem to be any English speaking TV channels. The staff try but are not experienced enough to provide a 4 star service so some things are left lacking. Cheaper products are used at breakfast and you cannot have a juice if you have fruit for example.
Also be aware that the hotel is a bit noisy at night from the staff running around and some guests have to walk past your window to get to their door (which they can see through!!). Our room was a good size and the hotel has a view is nice. The hotel is up a very steep hill so tuk tuk / transport required into the main town (tuk tuks do struggle a bit getting up the hill).
Overall very disappointing for the high price and false advertising on the website which sets the wrong expectations (for westerners particularly).
The hotel are clearly struggling financially, the bathrooms are very tired and they do not offer services like laundry or spa as advertised. The bath is unusable as its very dirty and there is a leak when turned on. Wifi connection is probably the worst we have had in Sri lanka and there doesnt seem to be any English speaking TV channels. The staff try but are not experienced enough to provide a 4 star service so some things are left lacking. Cheaper products are used at breakfast and you cannot have a juice if you have fruit for example.
Also be aware that the hotel is a bit noisy at night from the staff running around and some guests have to walk past your window to get to their door (which they can see through!!). Our room was a good size and the hotel has a view is nice. The hotel is up a very steep hill so tuk tuk / transport required into the main town (tuk tuks do struggle a bit getting up the hill).
Overall very disappointing for the high price and false advertising on the website which sets the wrong expectations (for westerners particularly).
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip:Â Lower your expectations
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed here for a week in January 2022. It is situated high on Rumassala near the Japanese Peace Pagoda and Jungle Beach. The views are spectacular and the rooms are spacious. The breakfast is cooked to order rather than buffet style and Sri Lankan breakfast is available to order the night before.
You may have difficulty in getting a tuk tuk to take you up the hill, but we found a great guy who was friendly and reliable. He lived in the nearby village, his name is Iranga and he can be contacted by whatsapp +94 77 683 9075
You may have difficulty in getting a tuk tuk to take you up the hill, but we found a great guy who was friendly and reliable. He lived in the nearby village, his name is Iranga and he can be contacted by whatsapp +94 77 683 9075
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Date of stay: January 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a booking on this hotel and it was 2.30pm when we arrived to the hotel for lunch. We signed the documents and direct went for lunch without asking room key. It was around 3pm when we came back from lunch and they said still the room is not ready yet and ask us to wait in the pool area. They we have waited one hour and asked for the room key. Still not ready yet. There were 2 more coupls and they also had the same issue. It was around 6pm when we get our room keys and almost best part of the trip is ruined due to their negligence. They didn't even inform this prior attending to the hotel.
Room and the location was nice and later they sent a fruit bucket also to apologise for the delay. They had the same menu for lunch and dinner and the food portion is not sufficient and food variety is low. Breakfast is ok.
Room and the location was nice and later they sent a fruit bucket also to apologise for the delay. They had the same menu for lunch and dinner and the food portion is not sufficient and food variety is low. Breakfast is ok.
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Date of stay: January 2022Trip type: Travelled as a couple
Room Tip:Â No parking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
One of the best boutique hotels I've been to so far! Stayed for two nights and completely lives up to it's name. The food was amazing, the staff were very friendly and recommended some good nearby places to visit. They were even able to make me a customised dinner which i thought was unique and perfect! The views from the room and balcony were just too good to be true, especially during sunsets. All in all look forward to my next trip to Levels. Must definitely give some credit to Chef Grazian too and the manager Chrish for the fantastic services.
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Date of stay: January 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Janarthanan, Guest Services / Front Office at Levels Unawatuna
Responded Feb 25, 2021
Dear Mr. Jonathan, Greetings from Levels Unawatuna! We would like to take this opportunity to thank you for choosing Levels Unawatuna to spend your holiday. It was our pleasure having you as our valued guest and serve the best as per your requirement. We are always trying to keep our quality and the services all the time where our valuable guests enjoy and gain the utmost benefits. It is well appreciated and thank you for the feedback which made us encouraged and work more efficiently to assure all our guests are well treated and made happy. We assure you your next stay will be amazing with more upgraded services from our team. We are very happy to have you in our hotel and we are expecting your next stay with us to give you a better service. Stay safe and have a great ahead.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 2 weeks. The location in the jungle was fantastic and only a 10 minute tuk-tuk ride away from Unawatuna or Galle and a short walk to Jungle beach. Roland and his team were very good, nothing was too much trouble. Only 2 small criticisms, the place is looking a little weary and could do with a lick of paint and it does need a deep clean (shower screens for example) I only say this as we liked the place so much and a couple of small improvements would take it from great to excellent
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Date of stay: January 2022
Value
Service
Sleep Quality
Room Tip:Â If you want the best view don't get a poolside room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not too tough at all. The Galle highway is super convenient allowing you to get from Colombo to Unawatuna via the highway in less than an hour. Alternatively, you could take the train or bus to the Galle station and get a tuk tuk, which you would quite enjoy in terms of views.
"We had a very early breakfast and asked for a packed breakfast. Its consisted of a banana, 1 slice of toast and a boiled egg!!"Read full review
PRICE RANGE
C$86 - C$132 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Cantaloupe Levels
LOCATION
Sri LankaSouthern ProvinceGalle DistrictUnawatuna
NUMBER OF ROOMS
9
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Levels Unawatuna
Which popular attractions are close to Levels Unawatuna?
Nearby attractions include Japanese Peace Pagoda - Rumassala (0.3 km), Swing Ceylon (0.9 km), and Jungle Beach (0.1 km).
What are some of the property amenities at Levels Unawatuna?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Levels Unawatuna?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Levels Unawatuna?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Levels Unawatuna?
Conveniently located restaurants include The Social Unawatuna, Black & White Restaurant, and Love Gelato.
Are there opportunities to exercise at Levels Unawatuna?
Yes, guests have access to a pool and yoga classes during their stay.
Does Levels Unawatuna have airport transportation?
Yes, Levels Unawatuna offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Levels Unawatuna located near the city centre?
Yes, it is 0.9 km away from the centre of Unawatuna.
Which languages are spoken by the staff at Levels Unawatuna?
The staff speaks multiple languages, including English, Tamil, and Sinhala.
Are there any historical sites close to Levels Unawatuna?
Many travellers enjoy visiting Galle Dutch Fort (3.1 km), Old Town of Galle and its Fortifications (2.6 km), and Galle Fort Clock Tower (2.8 km).