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Novotel Bangkok Suvarnabhumi Airport

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Novotel Bangkok Suvarnabhumi Airport
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5,291 Reviews from our TripAdvisor Community

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Showing 4,181: English reviews
San Francisco, California
Reviewed 2 days ago NEW

Very clean, very nice staff. The massages are very good and the gym is perfect for the lay-over. The restaurant, bar and everything else is nice. So if you need to be in and out of Bangkok in less than 24 hours, this is the place you need to be. Going into Bangkok for less then 24 hours makes no...

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Thank JamesGolder
Melbourne, Australia
Reviewed 2 days ago NEW

This hotel ticks all the boxes for an airport hotel. It is located a relatively short walk from the arrival/departure halls, or you can take the free hotel shuttle that probably takes longer than the walk ! The check-in process was smooth although we found the design of the front desk a little strange because it allows access on 3...

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Thank Johnpsau
Toronto, Canada
Reviewed 2 days ago NEW

We booked this hotel as a 'stopover' on the way home to Canada, from Thailand. As such we really didn't expect very much. We stayed in many 5 star hotels in Vietnam, Cambodia and Thailand during this trip. This 4 star hotel equalled almost everyone of them! Your first impression, is of an incredibly large modern Foyer, but don't let...

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Helpful?
Thank Derik A
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Derik A, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. Your comment will be share among with our team. I am sure that this feedback will encourage to all of our staff as we strive to continuously improve the quality of our services....

Ann Arbor, Michigan
Reviewed 2 days ago NEW

The room is not clean. Carpet is dirty and worn. Bathroom has a lot of hair from previous guess on the floor. The blind in the bathroom needs a replacement. With the price I paid, I would expect more from this property.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 220ginak
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear 220ginak, Thank you for staying at the Novotel Suvarnabhumi Airport Hotel during your recent visit to Bangkok and for going to the trouble of sharing with me your stay experience. First of all I sincerely apologize for the inconvenience and discomfort you experienced during your stay. The cleanliness is one of the top priorities especially for the guest floors....

London, United Kingdom
Reviewed 2 days ago NEW

Very convenient and close to the airport; the pool is a bonus specially if you have a long flight ahead. The breakfast can be chaotic; they tidied away my plate / coffee as I went to replenish breakfast from the buffet.

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Helpful?
Thank Sybille M
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sybille M, Thank you so much for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. The time you have taken to rate your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. I look forward to welcoming you back at Novotel Bangkok Suvarnabhumi Airport Hotel, when you return to Bangkok in...

Newbury, United Kingdom
Reviewed 3 days ago NEW

We stayed here as it was convenient for the airport, but it turned out to be a great hotel where we would like to have stayed longer. The rooms were excellent and the service was outstanding. We did not have time to make use of the attractive looking pool, but did use the bars and restaurants. It was easy to...

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Helpful?
Thank Chris P
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Chris P, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. The voice of customers is critical in maintaining our high standards and I am pleased to read about the positive feedback you had during your stay with us. Our biggest asset of the hotel is our people and I am happy to...

Framingham, Massachusetts
Reviewed 3 days ago NEW

The hotel was nothing spectacular, but a solid airport hotel. Rooms were large and nice, breakfast was good, and the staff was very nice. It was a touch expensive for Thailand, but overall, a nice airport hotel.

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Thank Michael T
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Michael T, Thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport. We very much appreciate you sharing your feedback with us. It is always important to us to know what we should work on to improve our service and provide memorable stay experiences. And the positive feedback were encouragement for us as well. If there is anything...

London, England, United Kingdom
Reviewed 4 days ago NEW

This hotel is so much more than you would expect. The rooms are large and the beds fantastic. The gym is 24hr, there is a decent outside area with a pool and I went from the baggage area of the airport to being in my room in half an hour.

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Helpful?
Thank Missmairw
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Missmairw, May I take this opportunity to thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. We appreciate your valued feedback which allow us to improve guest satisfaction. I am delighted to learn that you enjoyed your stay with us. Your positive comments and high scores noted have been shared with all associates to further support...

Perth, Australia
Reviewed 4 days ago NEW

It was a great hotel to stay at for a 17 hour transit between Sweden and Australia. Nice clean hotel. Good breakfast. Very comfortable beds. Friendly staff. Service could be better at restaurant at dinner we waited a while for the food then to be only served with 3 out of 4 meals. Then waited a further 20 minutes after...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank symonp2017
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear symonp2017, Thank you for taking the time to tell us about your stay at the Novotel Bangkok Suvarnabhumi Airport Hotel during your recent visit to Bangkok. Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. I am concerned to learn that...

Sydney, Australia
Reviewed 5 days ago NEW

We chose to stay due to convenience of late flight in and early flight out to Chiang Rai. Having stayed at other Airport Hotels we were pleasantly surprised. No need to catch the Hotel Airport Shuttle (unless you have lots of luggage). Signs to hotel are very well sign posted and any airport staff happy to point you in right...

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Helpful?
Thank DADAVIS
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear DADAVIS, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. Your comment will be share among with our team. I am sure that this feedback will encourage to all of our staff as we strive to continuously improve the quality of our services. Thank...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Region: Thailand > Samut Prakan Province > Bang Phli
Price Range: $177 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Suvarnabhumi Airport staff and other travellers.
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Questions? Get answers from Novotel Bangkok Suvarnabhumi Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is little difference between the standard rooms and the super lux rooms. so save money and get a standard.”
 of 5 bubbles JamesGolder, 15 Jan 2017 | Read review
“Either inside rooms facing the lobby, or West wing rooms facing the pool are quiet.”
  • Novotel Bangkok Suvarnabhumi Airport - Thai Garden
 of 5 bubbles Johnpsau, 15 Jan 2017 | Read review
“ask for an executive room as you get a separate check in with less queuing and also a separate small dining room for a buffet breakfast .”
 of 5 bubbles bornie, 10 Jan 2017 | Read review
“Rooms overlooking the garden are quieter”
 of 5 bubbles AnthonyB166, 9 Jan 2017 | Read review
“Some face on to pool, could be noisier. If you really need quiet ask for a crew room.”
 of 5 bubbles IanN936, 8 Jan 2017 | Read review
5 of 5
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