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Novotel Bangkok Suvarnabhumi Airport

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5,204 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Bangkok Suvarnabhumi Airport
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Showing 4,117: English reviews
Diessenhofen, Switzerland
Reviewed 3 February 2014

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Helpful?
2Thank Peter I
St. Petersburg, Russia
Reviewed 3 February 2014

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Helpful?
Thank dmikozlov
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Vancouver, Canada
Reviewed 2 February 2014

The Novotel Suvarnabhumi Airport is just what it is, a big box for an overnighter during your trip. Nice bar, excellent breakfast, quiet rooms, professionally managed, but that's it. It's located right within the huge airport, but not in walking distance, one has to use the hotel shuttle which runs every ten minutes.

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1Thank Homathko
Morley
Reviewed 1 February 2014

It was an overnight stay so expensive for the actual time spent. Proximity to airport, convenience and transport excellent. Paying of room service on delivery surprising with an expectation of having currency. Meal good, service good.

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Helpful?
Thank LinsMorley
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you very much for your feedback. As we are constantly working hard to ensure we provide excellence in service; your response is very much appreciated. Looking forward to welcome you again soon.

Copenhagen, Denmark
Reviewed 1 February 2014

Should have stayed 4 nights in Bangkok but changed our plans due to the current political situation i Thailand. That left us with 18 hours in lay-over time. We then booked at room at Novotel. You could check in every time of the day and then have the room for 24 hours - very convenient. Also - we booked Bed...

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1Thank Hanne N
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for sharing your experience and we are glad to hear that our 24 flexi is suite your needs. For the internet service was not decided by the hotel but it has been decided by the Airport Authority of Thailand as this hotel is basically owned by the government. We look forward to seeing you again on...

Sydney
Reviewed 31 January 2014

.We have stayed at this hotel many times and this stay was very disappointing. We are Platinum Accor members so expect at least an upgrade - di not happen. Check in was poor, pool attendants not interested in anything but there mobile phones (including the supervisor) There were not any chairs available for guests but he was sitting at a...

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1Thank missiquincy
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for sharing your experience about your recent stay. We sincerely regret to learn that your stay was not a pleasant one and we hope you can accept our apologies for the unprofessional staff. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again and I...

Claremont, California
Reviewed 31 January 2014

For the price, we expected more, but the location compensates beautifully. Very convenient walk from the airport under the busy streets and good connections with Sky Train, etc. Room was adequate but odd wall creaking all night on the 5th floor and uneven flooring under stained carpet made us nervous. Lobby is gorgeous and bar pleasant but dining options not...

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Helpful?
Thank R00catt
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for taking the time to sharing your experience. As we are constantly working hard to ensure we provide excellence in service; your constructive comment will certainly enable us to improve the quality of our service to better meet the needs of our guests. Thank you once again and we very much hope we will be given...

Dallas, Texas
Reviewed 31 January 2014

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1Thank Kathryn F
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Melbourne, Australia
Reviewed 31 January 2014

I stay here frequently when flying through Bangkok for business. Easy pick up from the airport by Shuttle Bus. Check in is a breeze. Rooms are very nice, quiet and there are plenty of amenities if you have the time. I have found my travel agent is often able to secure a better room rate than online or through the...

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Thank AussieGlobtrotter75
Helsinki, Finland
Reviewed 30 January 2014

I stayed here for one night in January. We had a early morning flight, so the location, just next to airport, was great. It took us 8 min. to walk at the airport. Nice and clean hotel with very good gym.

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Thank Maija2012

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Region: Thailand > Samut Prakan Province > Bang Phli
Price Range: $194 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Suvarnabhumi Airport staff and other travellers.
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Questions? Get answers from Novotel Bangkok Suvarnabhumi Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you just need a place to sleep and shower in-between flights its ok...but better out there for the money if you have more time.”
 of 5 bubbles 900philv, 6 Dec 2016 | Read review
“The hallways are huge, if walking is difficult ask for a room near elevators.”
 of 5 bubbles , 30 Nov 2016 | Read review
“Getrrooms overlooking the pool!”
 of 5 bubbles 922carlosh, 30 Nov 2016 | Read review
“excecutive sure is worthwhile the extra costs”
 of 5 bubbles 533liaf, 15 Nov 2016 | Read review
“Some rooms are having an inside view (lobby f.i.)”
 of 5 bubbles Molen61, 5 Nov 2016 | Read review
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