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Novotel Bangkok Suvarnabhumi Airport

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Novotel Bangkok Suvarnabhumi Airport
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5,204 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Bangkok Suvarnabhumi Airport
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Showing 4,117: English reviews
New York, NY
Reviewed 1 January 2014

I had a great experience here. Room was very large with modern appointments and an XL king bed (seemed to be California king size). Each floor has tons of rooms and some are pretty far from the lobby elevators. The hotel layout is essentially 2 towers (only 5 floors) that are divided by a large lobby. For this reason, many...

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Helpful?
Thank bkph02
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for your feedback and we were glad to know that you are enjoyed with our service and hotel facilities. We hope your next visit will be as pleasant as the previous one.

Gerringong, Australia
Reviewed 1 January 2014

We booked here for an overnight after travelling from Australia on our way to Koh Phi Phi. It took a little while and some directions to find the tunnel that allowed us to walk from the airport to the hotel - once found, it was so easy and quick. We had a very nice room and all the amenities were...

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Thank Ogsplash
Hua Hin, Thailand
Reviewed 1 January 2014

The title is not what I like it to be normally dont complain about things but here there is something everytime and have stayed here at least 10 times. This time in a Juniorsuite and not cheap for being far away from the city. As a Silver member we do have free internet which normally is a charge here. Fruit,...

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2Thank JankanHH
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for sharing your experience. We are regret that your experience did not meet your expectations. Please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address...

Isle of Skye, United Kingdom
Reviewed 1 January 2014

Well located for the airport, and stylishly presented with decent sized rooms, but he service lets it down. Ordered noodle soup with tempura in the (quiet) Japanese restaurant, and got it all served in one bowl: beautiful crisp tempura prawns ruined by putting them in with the soup. Then went to the pool bar for a drink. The notice on...

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Helpful?
1Thank AlantheTrekker
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Please accept our sincere apologize for the problem you have been encounter during your stay. The experience you have been through is unacceptable and we cannot apologize enough for this incident. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It allows us to ensure and improve the...

San Francisco, California
Reviewed 31 December 2013

Stayed in this hotel a few times and this is one of the best airport hotels that we have stayed in; it does not "feel" like an airport hotel. The rooms were very comfortable, and a nice size. Though not walkable, the hotel is conveniently located within few minutes complimentary shuttle service from the Suvarnabhumi Int'l Airport. We stayed for...

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1Thank sfonorth
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for sharing your experience; it is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one.

farmington Hills MI
Reviewed 31 December 2013

We booked here one night due to early flight and glad we stayed. Offered a welcome drink upon check in, (a nice touch) and as requested, got a quiet room away from the courtyard, that included a very comfortable bed. Loved the clean spacious modern bathroom with separate shower and tub We used the spa to get great massages-definitely worth...

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Thank chickie-b
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, We are delighted to hear you were happy with the service provided at the hotel. And we hope we will have the pleasure of welcoming you again soon.

Seattle, Washington
Reviewed 31 December 2013

For what you get, the hotel is a little spendy compared to a comparable place downtown. We actually stayed 2 nights since we had a late flight arrival, day trip to Sukhothai planned and a very early flight the last day, so saving that 2 hours of taxi time was a no brainer. The hotel knows they have a captive...

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1Thank DAL504
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, We are delighted to hear you were happy with the service provided at the hotel. And we hope we will have the pleasure of welcoming you again soon.

Davistown, Australia
Reviewed 30 December 2013

We stayed at this hotel for 1 night as a quick stopover. We found this hotel to be very convenient due to being close to airport,24 hr usage(handy for late night flights),easy access to Bangkok by fast train and quality meals anytime.The only problem was no free wifi which I think should be standard as nearly all hotels these days...

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Thank fjp4941
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for sharing your experience and we are glade to know that you have a wonderful stay with us. Our team member is look forward to welcome you for your next visit to BKK.

Johannesburg, South Africa
Reviewed 30 December 2013

Yes, it's convenient if you need to be close to the airport. They're also well organised and efficient. The rooms are comfy and the bathroom is a joy (considering the state of many other Thailand bathrooms). I also like their idea of the room being available to you for 24hrs from when you check in. What was really an annoyance...

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1Thank David L
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for taking the time to sharing your experience. We are delighted to hear you were happy with the service provided in the hotel; your constructive comment will certainly enable us to improve the quality of our service to better meet the needs of our guests. Thank you once again and looking forward to having you stays...

Cape Town, South Africa
Reviewed 30 December 2013

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1Thank Wonderer24

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Region: Thailand > Samut Prakan Province > Bang Phli
Price Range: $194 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Suvarnabhumi Airport staff and other travellers.
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Questions? Get answers from Novotel Bangkok Suvarnabhumi Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you just need a place to sleep and shower in-between flights its ok...but better out there for the money if you have more time.”
 of 5 bubbles 900philv, 6 Dec 2016 | Read review
“The hallways are huge, if walking is difficult ask for a room near elevators.”
 of 5 bubbles , 30 Nov 2016 | Read review
“Getrrooms overlooking the pool!”
 of 5 bubbles 922carlosh, 30 Nov 2016 | Read review
“excecutive sure is worthwhile the extra costs”
 of 5 bubbles 533liaf, 15 Nov 2016 | Read review
“Some rooms are having an inside view (lobby f.i.)”
 of 5 bubbles Molen61, 5 Nov 2016 | Read review
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