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Spent a week in Feb 2018. Was blatantly average. Staff was strong and do what they can - they are helpful and grounds are immaculate - but the food is OK at best (hard to feed so many people, but just not very good overall),...More
Response from Jonathan M, Revenue at Barcelo TamborResponded 3 days ago
In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share...More
My Girlfriend and I spent 4 days and 3 night at Barcelo Tambor. I have been there Many times but her first time. Every thing was great. Food, Drink, Golf Course next Door really run by Resort was fine, Lots of wildlife on course Deer,...More
3 Thank Robert Z
Response from Jonathan M, Revenue Manager at Barcelo TamborResponded 4 weeks ago
Dear Robert Z:
Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us.
Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not...More
This was a good resort good food, loved the salsa and nachos. Large beach for long walks the room we got had a great jungle view staff was very nice and the vibe of the resort was calming lots of wildlife and amazing views
Response from Jonathan M, Revenue at Barcelo TamborResponded 6 days ago
Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Tambor.We always welcome feedback, as it allows us to continually improve the experience we create for our guests.
We appreciate the time you...More
Good place and above average service
Very expensive internet
Beach and pool great
Food average and great healthy options
I recommend for family and friends
Room as expected for price paid with old towelsMore
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1 Thank Roberto P
Response from Jonathan M, Revenue at Barcelo TamborResponded 1 week ago
Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success.
Moreover we are glad you enjoyed the beauty of our pool area as well as the beach.
Where to start……..????????
- Reception is supposed to be the most important part for a hotel as it is the first contact with the client. Well when you are waiting 20/25 min to do the check in it's not a good start. The line for...More
1 Thank Thomas F
Response from Jonathan M, other at Barcelo TamborResponded 2 weeks ago
Dear Thomas F;
We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place...More