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Monteverde Country Lodge

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Monteverde Country Lodge
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357 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Westfield, Indiana
Reviewed 31 May 2016

Room and amenities were very nice. My wife and I were a little hesitant when we were told there was no AC but it cooled off in the evening and we actually were a little chilly. We were on a tour and this was one of our stops. Only spent two evenings here and were on the go all day....

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Helpful?
Thank wpurn
GuidoMontero, Director General at Monteverde Country Lodge, responded to this review

Dear Mr/Mrs Wpurn. Greetings and thank you for your review, actually here in Monteverde, at 5.000 feet of elevation, ( 1.450 meters) there are not a/c facilities. its supposed to be cool and windy up here. we do have electric fans for our guests, you just have to request one. We really like it when guests gest the most of...

Reviewed 10 May 2016 via mobile

We really enjoyed are stay here, the rooms were very spacious and we loved how you could brew the local coffee in your room. The staff were super helpful, both the receptionist and kitchen bent over backwards to help us, from opening breakfast early to ordering last minute shuttle buses. Also the restaurant staff were a delight too, they make...

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Helpful?
Thank Susan C
GuidoMontero, Director General at Monteverde Country Lodge, responded to this review

Dear Susan, thank you very much for your very nice, very kind review. It’s always very gratifying to be complimented about our service and the quality of our team. We are very proud to have such a team of hospitality experts at your service. We are really glad you enjoyed our local style, local food, local breakfast, COSTA RICAN flavors...

Reviewed 10 May 2016 via mobile

This hotel was ok, the rooms were spacious, but basic. Our main issue was that the housekeeping! Our towels weren't changed, despite us putting them on the floor. We also noted that the trashcan in the bathroom wasn't changed everyday, which in my opinion is not hygienic because used toilet paper must be placed in the trashcan. We only had...

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Helpful?
Thank Tanya F
GuidoMontero, Director General at Monteverde Country Lodge, responded to this review

Dear Mrs Tanya. we are very sorry you got the wrong impression of our hotel. Our housekeeping procedure obviously includes daily routines, such as trashcan cleaning, room cleaning, towel replacement when guests leave used towels on the floor, etc. I couldn’t come up with a valid explanation for theses faults in you room during your stay. Were your towels replaced...

Tampa, Florida, United States
Reviewed 2 May 2016 via mobile

A fabulous hotel. The manager and staff make you feel very welcome and go above and beyond to make you happy. The rooms are extra clean and the surroundings are beautiful. Very nice bar and restaurant. Pura Vida!

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Thank LovelyKarma
GuidoMontero, Director General at Monteverde Country Lodge, responded to this review

Dear Karma, greetings from Monteverde Country Lodge. We wish to thank you for your very nice review. Thank you for your compliments on our restaurant and bar, just about local food, local drinks, great flavor and ambience. It’s all there, no fancy stuff, just Costa Rican warmth and hospitality. Well-kept grounds, gardens, places to seat and relax, etc. Furthermore, close...

Bristol, United Kingdom
Reviewed 2 May 2016

This lovely ecolodge is located in the little town of Santa Elena, close to Monteverde cloudforest (there is also a Santa Elena cloudforest reserve, which adjoins the more famous Monteverde). The rooms are wood panelled and there seems to be a genuine commitment to sustainability. My room had two beds (a single and a double) and they were soft and...

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Thank FearfulFlyer2
GuidoMontero, Director General at Monteverde Country Lodge, responded to this review

Dear Mr / Mrs Flyer2. Thank you for such a detailed review. I´m sure it´d be very useful for future guests. Thank you on behalf of all our team, believe me, they are doing everything they can to assist and serve in the best way possible. We do know sometimes during breakfast our staff gets to be outnumbered by guests,...

Hampshire
Reviewed 24 April 2016

Although clean and eco friendly, the decor and soft furnishing could do with updating. We had a superior room, which, compared to other places we stayed at in CR, was in name only. No WIFI in rooms we had but was supposed to be in other rooms. There seems to be no personality in the hotel. On the plus side...

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Thank usinc
GuidoMontero, Director General at Monteverde Country Lodge, responded to this review

Dear Usinc. Thank you for your comment, we have endured a slow but constant process of remodeling, renewing and updating. We have placed fountains, tile, plants, gardens, lights, chairs, decks, and more in order to get a cozy, warm feeling. Monteverde Country Lodge preserves the style and ambience of the mountain lodges of Costa Rica. We still need to carry...

Wasilla, Alaska
Reviewed 23 April 2016

I was traveling with a group and we ended up at this hotel because our reservations at their sister hotel got messed up and it honestly didn't even matter to us because this place has beautiful grounds and quiet rooms. It had a very private feeling to it and the staff was so welcoming to us even though they knew...

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Thank 742mesar
GuidoMontero, Director General at Monteverde Country Lodge, responded to this review

Dear Mesar. Thank you again for your very kind words and review. We really appreciate your understanding and good spirit, Monteverde Country Lodge has a very nice, more basic indeed style, yet amongst its niche, we offer the best accommodations, the best service and style. Our rooms are comfortable, the place is quiet, close to lots of attractions and surrounded...

Reviewed 5 April 2016 via mobile

The hotel is clean with helpful friendly staff. The rooms are basic and the beds have a plastic mattress protection that makes you feel like your lying on a damp noisy bed. The breakfast is also basic and the table was crawling with tiny ants. If this is eco then I'm no warrior

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Thank billyne1
GuidoMontero, Director General at Monteverde Country Lodge, responded to this review

Dear Mr / Mrs 1, thank you for your e mail. We have finally get rid of the plastic mattress covers, you are right, they were not a good choice. Full mattress protection but bad quality of sleep. Second, we already got rid of ants crawling up the tables, that wasn't so hard. None of these things are direct products...

Caloundra, Australia
Reviewed 2 April 2016

The staff were so friendly and helpful. The rooms are comfortable and clean. Not sure how they do it but the rooms are cool, without air conditioning. The food in the restaurant is so fresh and tasty. Our ròm was towards the back of the establishment and it was so quiet. You can use the pool and spa at their...

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Thank Neil A
GuidoMontero, Director General at Monteverde Country Lodge, responded to this review

Dear Neil, thank you very much for your review. We have just recently been awarded with another level in Sustainable Tourism Certificate, we are part of a great National effort to achieve the best standards of operation with the minimum negative impact possible to our surrounding environment. We are very proud to be one of the leading hotels in Monteverde...

Morganton, North Carolina
Reviewed 29 March 2016

Lodge was part of our tour package in Costa Rica. Room was comfortable but nothing special. Breakfast buffet was good but again, not special. Walking distance to an excellent Italian restaurant. Nice grounds with gardens.

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Thank travelguys221
GuidoMontero, Director General at Monteverde Country Lodge, responded to this review

Dear 221's greetings and thank you. There are a lot of special things about our hotel, strategically located, close to everything, on a more secluded yet, very close are in Monteverde. Nice grounds with lots of hours of care and maintenance, flowers, fountains, patios, places to relax. Our food is very good, special Costa Rican dishes, local taste, close to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Monteverde Country LodgeMonteverde Country Lodge is Hotel & Spa Poco a Poco's fully renovated sister property. It compresses the philosophy, experience and desire to create a new lodging option where tradition and personalized service are the most appealing features. Monteverde Country Lodge offers the comforts of modern establishments with the rusticity, warmth and tradition of the Monteverde from 1980's. Starting Jan 1st, 2014; Monteverde Country Lodge will offer two different room categories, based upon amenities, area and construction materials. 36 Wooden, warm and comfortable Classic or Standard rooms. Guarded by front corridors on both, lower and higher levels, with gardens and neat open areas. Room's amenities are: Cable tv, telephone, safe, and private bathroom with hot water shower. Classic rooms offer: 1 or 2 double beds, 1 single and 1 double bed and 2 double beds and 1 single. Maximum occupancy: 5 people.24 Superior rooms. Newer and more modern, with more space; more comfortable bathrooms, corridors, balconies and great views of sunsets and surroundings. Cable tv, telephone, safe, wireless internet access, hair dryer and coffee maker available. Superior rooms offer: 1 king size bed, 2 queen size beds or 2 queen beds and 1 single. Maximum occupancy: 5 people.All hotel rooms are surrounded by patios, fountains and gardens which provide the ideal location for relaxation and enjoyment. Wireless internet access, laptops and a fully equipped meeting room are also available for guests and visitors. Children will enjoy a great time at the playground and open areas. Construction materials, techniques; and regular operation procedures are compatible with the environmentally friendly practices of our times, as well as accessibility, security and new standards of comfort, quality and service. Monteverde Country Lodge was granted by the Costa Rican Tourism Board with 3 levels on the Sustainable Tourism Certification. Ecological Blue Flag and Green Flag Accreditations have been awarded to Monteverde Country Lodge by two consecutive periods. Our well trained personnel cater for the satisfaction of our guests at all times. Clients interact with dedicated, informative, capable hotel representatives willing to assist and provide the best service possible. Whether at Front Desk; at the restaurant, where quality, homemade style and fresh ingredients are combined or at the bar, with a friendly, familiar atmosphere where our guests can enjoy our warm hospitality and amenities.Music: For over a year now, Monteverde Country Lodge has embraced music as a new, fulfilling way to reach to guests and provide them with special experiences. Live music at Front Desk, during meals at restaurant, recitals on the gardens, serenades and more is available for the guest's enjoyment. Monteverde Country Lodge: a great lodging option in Monteverde!!! ... more   less 

Additional Information about Monteverde Country Lodge

Address: 3 blocks south and 50 meters east from the Rafael Arguedas elementary school | Cerro Plano, Santa Elena 506, Costa Rica
Region: Costa Rica > Province of Puntarenas > Monteverde > Santa Elena
Price Range: $106 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Monteverde Country Lodge 3*
Number of rooms: 60
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Also Known As:
Monteverde Country Lodge Costa Rica - Santa Elena
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Questions & Answers

Here's what travellers have asked, with answers from Monteverde Country Lodge staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring wind-breakers and warm clothes in general!”
 of 5 bubbles lauracD6880YQ, 29 Jan 2017 | Read review
“as for a room closer to reception for good WiFi.”
 of 5 bubbles travellingmonkey89, 8 Oct 2016 | Read review
“Probably best to try somewhere else”
 of 5 bubbles martingY4002VA, 18 Sep 2016 | Read review
“Rooms on the second level are great. Nice view.”
 of 5 bubbles TeacherFreddie, 24 Jul 2016 | Read review
“Any room will be fine...they are all in a cluster”
 of 5 bubbles donlewis1985, 22 Jul 2016 | Read review
5 of 5