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All reviewsitalian restaurantaqua parkshuttle busanimation teammain restaurantcuban barself serviceindoor poolthree childrenthe main lobby barfor making our holidaysea viewmini bar in the roomlarge hotelcleaning staffgreat funice cream
Hotel very good. very clean. staff always helpful and friendly well managed in terms of capacity. Animators very active but not disturbing. Evening programme for kids as well nicely done. Beach great, not overcrowded, clean of rubish, posibble to choose from free sun beds and...More
The hotel and its amenities are excellent. We stayed for one week and there were enough activities and enough entertainment to keep our three children well occupied. The check-in at 2:30am was quick and efficient! The food in the restaurant was varied and plentiful. The...More
2 Thank Elisabeth S
Response from Antonia R, Guest Relations Manager at Sol Luna BayResponded 4 weeks ago
Thank you so much for the lovely words about us. We are so happy that you have spent a wonderful vacation and that we even have managed to exceed your expectations at some points. Thank you very much for the alert about Deni...More
An excellent hotel and very good value for money. As we arrived we were quickly checked in by the helpful and friendly reception staff and given room 1214 at the front of the hotel. It was very big with lots of space and a lovely...More
Cheaper option than Croatia/Spain/Italy especially for local goods, food, drink.
Beach well patrolled/guarded.
Bulgarians are very easy going.
Obzor (short bus ride away) is nice and seems safe.
Hotel well maintained and stylish.
Hotel quiet at night.
Thank Darren F
Response from Antonia R, Guest Relations Manager at Sol Luna BayResponded 3 days ago
Thank you very much for having chosen us for your holiday and for your feedback as well! I would like to assure you that we are going through all negative points you have mentioned here and where possible we will take measures to...More
First of all I will ask if you have some staff that is responsible with deleting negative comments about your resort? Why nobody is saying anything about the cockroaches that are cohabitate with the guests in the same room or even the beds..the difference is...More
7 Thank LuizaAdi
Response from Antonia R, Guest Relations Manager at Sol Luna BayResponded 3 weeks ago
Many thanks for having been our guests and for the review on TripAdvisor as well. At the same time, we are very sorry to hear that we haven’t managed to fulfil your expectations. Let me just clarify some points in your review which...More