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I struggled whether to give a 3 or 4 point rating on this hotel and as I was writing the review I have changed my mind between the two a couple of times.
I think the hotel could get easily get a 4 or 5...More
3 Thank tonyant2016
Response from CretanPearlR, Υπεύθυνος Δημοσίων Σχέσεων at Cretan Pearl Resort & SpaResponded 18 September 2017
We would like to thank you for taking the time to write your Recommendations about our Resort, and we are so happy to know that in overall you had a relaxing holiday with much of beautiful experience from our Hotel Services and our...More
On arrival very good. Lovely reception area. Room very spacious. Bathroom in need of makeover. Painted concrete floor an walls which were very dirty and stained. Our basin was only cleaned once in the week we were there. Towels changed every two days. Squashed mosquitoes...More
We booked this hotel because it would be a 5 star facility.
However, our experience is completely different. And this hotel can not be sold as such. It is a mid range hotel that goes further down by offering an all inclusive formula.
we got there in 08/29/2017(for 4 days), in 5 minutes we were already in our fantastic room, the room was clean and good accessorized. the prices at the spa are really fine and the service there is great. the food is fine, it may be...More
Response from CretanPearlR, Υπεύθυνος Δημοσίων Σχέσεων at Cretan Pearl Resort & SpaResponded 17 September 2017
Thank you so much for your recommendations and the useful information you are sharing about our Resort, our services and our location many advantages. We wish to have the chance to accommodate you again at Cretan Pearl Resort & Spa and offer you...More
Staff was nice ans warm and helpful when needed it. Nice rooms but dirt under the beds + one window was without net so my one year old baby got visited by huge number of mosquito's. Food was disappointing and even though we were in...More
US$97 - US$351 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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I really don’t understand the glowing reviews of this place, it’s like they stayed at a totally different hotel to us. No where near 5 star, poor service and very shabby indeed. We left and went to an actual 5 star!