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Once we finally found the hotel and opened the door to the room, the smell was almost knocked me over. It was also nothing like the pictures and had no window at all. The receptionist asked if I had used the bathroom first and then...More
Response from Anghel_Hotels, Direttore at Il Chiostro di PienzaResponded 3 days ago
Firstly we'd like to apologize for all the inconvinient you've been through.
In reply to your negative feedback, we'd like to inform you that you' had been given the room type- Clasic Room- you previously booked. It's not true at all that the...More
The view from the rooms is spectacular but the beds are terrible. We've stayed here twice before but not sure if we will come back simply because the beds are terrible. The location is fantastic but it seems they are lacking on the upkeep.
As we arrived the receptionist couldn't stop pointing out that we only booked the Economy room. We weren't aware of the fact that we are supossed to be 2nd class guests. The room was tiny, the bathroom was dirty and the towels were wet. The...More
I agree with the reviewer that you stay here for the town (and the view) rather than it being an amazing hotel. We stayed for one night at the beginning of August when it was blisteringly hot. My partner can't walk very well but the...More
I completely fell in love with Pienza and this hotel. The staff were all friendly and attentive. The facilities were great (having a wee swim around the pool was the perfect way to cool down after a hot day in the sun!). The location of...More
Thank Lucy W
Response from Anghel_Hotels, Direttore at Il Chiostro di PienzaResponded 3 weeks ago
thank you so much for your feedback! We are grateful for your beautiful words. We are glade that you enjoyed the pool, the room, our staff, all of our Hotel. It will be a pleasure for us to welcome you again soon, All...More
US$60 - US$344 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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No, but the receptionist showed us where to find free public parking nearby (5 minute walk). We were given temporary passes on arrival which permitted us to drive along the main (pedestrianised) high street and drop off our... More
No, but the receptionist showed us where to find free public parking nearby (5 minute walk). We were given temporary passes on arrival which permitted us to drive along the main (pedestrianised) high street and drop off our baggage before finding parking