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All reviewsvalley viewbeautiful hotelkiller viewvalet servicepedestrian areathe hotel staffgreat positionminutes walk awayrenaissance citylarge terracethird floorstayed for one nightjunior suitenice roomnarrow streetsbreakfast is servedspectacular views
Staff is not interested in the guest.
Breakfast: empty and no re-filling of food. Coffee tastes not good.
Reception: did not accept Visa or MasterCard ! Just cash. What kind of hotel is this? No help with luggage.
Cleaning: just acceptable
Room: a standard room...More
1 Thank H K
Response from Anghel_Hotels, Direttore at Il Chiostro di PienzaResponded 21 August 2017
we are sorry to read your review. Our staff is always helpful and interest in our guests.
The breakfast buffet is refilled when needed and we have different kind of coffee : americano, expresso, ecc.... For payment we had a problem with visa...More
We recently stayed for two nights at Il Chiostro. Location is great, staff were warm and friendly and view is amazing. Beautiful pool and restaurant overlooking the valley. Good though somewhat limited breakfast. Deluxe room was decent but not great. We didn't book the hotel...More
Swimming pool closes super early and the staff go round rudely kicking you out...
Only one umbrella at the pool, staff won't help or let you get another...
Some staff are great and helpful like the little lady on reception, but some are surly and...More
This place, as is all of Pienza, is gorgeous. The courtyard is beautiful and staff helpful. Had a room on the third floor, the bed was large but not much floor space. Both the bedroom and bathroom had spectacular views across the countryside. There's a...More
Stays there three night. Location was great in downtown and I had the best view over the valley. Rooms a big and bed is comfortable. The breakfast was good but you had to walk in a different room (80 feet) to get your coffee and...More
No, but the receptionist showed us where to find free public parking nearby (5 minute walk). We were given temporary passes on arrival which permitted us to drive along the main (pedestrianised) high street and drop off our... More
No, but the receptionist showed us where to find free public parking nearby (5 minute walk). We were given temporary passes on arrival which permitted us to drive along the main (pedestrianised) high street and drop off our baggage before finding parking