We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Radisson Del Rey Toluca

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Radisson Del Rey Toluca
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

113 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 11: English reviews
Detroit, Michigan
Reviewed 21 October 2016

SO disappointed about this hotel was old, lack of cleaning the bath, dust on windows like abandoned place, furniture old and lack of maintenance. NO heater every single piece of furniture old and dusty. Looks like the room I had was used for me and last time 3 years ago

 Report
Helpful?
Thank Howard C
Management response:

Dear Howard, I feel really bad than your last stay with us was a disappointed, but i want to let you know than we have an area exclusive and totaly new than i am sure than you will enjoy it, called ejecutiva zone with amenities acording to the phylosophy of Radisson will be a pleasure to serve you in your...

Michigan, United States
Reviewed 29 September 2016

 Report
Helpful?
Thank Blake B
Management response:

Israel
Reviewed 27 January 2016

a one time classy hotel, now being restored for many years already, i have been there 5 times, each time a little thing is new, but still there is much to fix, taps are ancient, bathrooms very old, many facilities including fitness room, need restoration. the breakfast is extraordinary, wifi is fine, meeting rooms old but not bad and price...

 Report
Helpful?
Thank mszt
Pamela O, Director de Relaciones con Clientes at Radisson Del Rey Toluca, responded to this review

We appreciate your comment and your preference Soon the hotel will be remodeled to provide better service We are at your service

UK
Reviewed 5 September 2015

This is a long-standing Tolucan hotel, which, with the new competition from international chain hotels, has not really kept up. It certainly has nice touches - the lobby area is large, and there is a quiet enclosed garden area. But the overall impression is one of faded past glory. The rooms are average - quite large and mostly clean, but...

 Report
Helpful?
1Thank mark294318
Toluca, Mexico
Reviewed 26 July 2015

Was there recently for the wedding of a friend as well as spending the night. Very big and has all that one will need whether one is in Toluca as a tourist, on business, renting one of the many huge conference rooms or just to relax. The courtyard is really nice and relaxing. The rooms are a good size, have...

 Report
Helpful?
1Thank pelawo
Reviewed 19 June 2015 via mobile

This hotel was recommended by a Mexican friend. I'm glad I booked it too. It is a charming hotel convenient to local attractions, shopping and restaurants. It has a mission style design w/ several interior gardens. Staff are very friendly. It is an older facility, which gives it its charm, so don't expect 5 star amenities. The wi-fi can be...

 Report
Helpful?
Thank Dirk S
Israel
Reviewed 14 June 2015

great place to be in Toluca Good: nice, big rooms, new TV's, new and QUIET air conditioners, variety of TV channels, the most extraordinary Mexican Breakfast available!, stable wifi , friendly service. many local art pieces as vases and paintings, beautiful... So So: the hotel is quite old and they are updating it slowly, the elevators are terrible, the plumbing...

 Report
Helpful?
Thank mszt
Toluca, Mexico
Reviewed 21 May 2015

I stayed there for one night with my family and enjoyed the hotel. It is an old building but with good maintenance in general. Rooms need upgrading - lighting is low, electric plugs are insufficient as well as located in uncomfortable locations. Restaurant is good, specially the breakfast buffet.

 Report
Helpful?
Thank Toluca MX M
Waterloo, Ontario
Reviewed 30 November 2014

I stayed here for one night while on a volcano climbing trip in Mexico. The location is close to the highway, but is in a business / industrial area with no food or dining options within walking distance. My room was on the first floor, above the lobby / reception area. Strangely, two of the walls were completely glass. Even...

 Report
Helpful?
Thank ClimbnRide
Reviewed 1 February 2014 via mobile

Lighting is not enough, electric plugs are not enough nowadays you need one close to a center table or at least to your bed because of cellphones and lap tops. Light switches are weirdly installed you try to turn off the entrance light and surprise you turn off the plug where you connect your cell. Bath facilities are awful the...

 Report
Helpful?
Thank Miguel P

76 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (32)
Viewed
Bathroom (4)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (5)
Viewed
Dining (2)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Room/Suite (6)
Viewed
Business Centre/Function Rooms (14)
Viewed
Dining (12)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (2)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Toluca hotels
0.3 km away
Fiesta Inn Toluca Tollocan
5.0 km away
Quinta Del Rey Hotel
Quinta Del Rey Hotel
#5 of 25 in Toluca
113 reviews
7.5 km away
Quinta del Rey Express
Quinta del Rey Express
#9 of 25 in Toluca
44 reviews
Show Prices
Show Prices
Show Prices
5.5 km away
Crowne Plaza Lancaster Toluca
3.0 km away
Fiesta Inn Toluca Centro
0.6 km away
Courtyard Toluca Tollocan
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Combine business with pleasure at Radisson Hotel Del Rey Toluca, offering 250 spacious rooms and suites, a refreshing indoor pool, on-site dining options and versatile event facilities. Take time to yourself as you explore the beautiful indoor gardens, or join friends for a drink at the lobby bar. ... more   less 

Additional Information about Radisson Del Rey Toluca

Address: Carretera Mexico - Toluca Km. 63.5 | Santa Ana Tlapaltitlan, Toluca 50160, Mexico (Formerly Del Rey Inn)
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Toluca
Price Range: $80 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Del Rey Toluca 3*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Carlson, Priceline, Travelocity, Odigeo and Booking.com so you can book your Radisson Del Rey Toluca reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Radisson Del Rey Toluca staff and other travellers.
2 questions
Ask a question
Questions? Get answers from Radisson Del Rey Toluca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not take high floors as the water pressure is problematic...”
 of 5 bubbles mszt, 14 Jun 2015 | Read review
1 of 1
Enter dates for best prices
Check In Check Out
Price Your Stay