We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Lancaster Toluca

Save
Traveller (44)
Room & Suite (49)
Dining (5)
Nearby Hotels
See allSee all
Overview
  • Excellent68%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“great service”(13 reviews)
“breakfast buffet”(12 reviews)
“nice hotel”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Additional information
Visit Hotel Website
Offers from Crowne Plaza Lancaster Toluca
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Lancaster Toluca
Special Offer: Book Direct and Save
Hotel deals
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$141.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Toluca hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "89b6dbe728de4c12b36f0e678f531238", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":248806,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65687567],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":141,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"89b6dbe728de4c12b36f0e678f531238","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":141,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":141,"highestMetaPriceDisplay":-1,"hotelName":"Crowne Plaza Lancaster Toluca","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijg5YjZkYmU3MjhkZTRjMTJiMzZmMGU2NzhmNTMxMjM4IiwiQUlLIjoiYWVkMzRiYjFhM2NhNGJlNWE4N2Q5ZjQwYjc0M2YzMTIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "US$141", "hasDates": true, "hacComplete": true, "contentIdMappings": {"65687567":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (277)
Filter reviews
137 results
Traveller rating
79
39
10
6
3
Traveller type
Time of year
LanguageEnglish
More languages
79
39
10
6
3
Show reviews that mention
All reviewsgreat servicebreakfast buffetnice hotelbusiness tripfeel at homespecial thanksmaking surerestaurant staffgreat barmakes me feelvery nice stayfront of housenext monththe bell mannice decorationrooms are largenice room
FilterEnglish
Updating list...
1 - 5 of 137 reviews
Reviewed 1 week ago via mobile

Excellent service by all staff. Especially hostess Carmen at the restaurant and Dulce at front desk. Rooms are nice and sleep is great, there is even a quiet zone! I would highly recommend it for business or vacation stays.More

Thank Mario D
Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 1 week ago

Dear Mr Dominguez, We are so glad about your comments, thank you!. Let me share with you that our staff is very interested on having a warm welcoming for all our guest, and we will keep on improving new ways to make you feel at...More

Hotel's Favourite
Reviewed 8 October 2017 via mobile

The stay was very good. The best was it's restaurant. Captain Diego Quiroz and staff made sure the service was always 5 stars. The menu was adjusted for all type of appetite. The best, they made you fill like home. Very well foneMore

Thank Angel C
Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 22 October 2017

Dear Mr. Angel, We are delighted to hear that the service provided of our restaurant Antibes was of your liking. We will send your congratulations to our staff overthere, with particular emphasis to Capitan Diego. Thank you so much for your review, we hope to...More

Reviewed 2 weeks ago

I've been staying at this hotel for the last 5 years, every single week or every 2 weeks. Hotel has been upgraded with excellent rooms and the staff is very good. excellent service starting with Mario and Jorge (bellboys) following with Adal, Jairo and Mary,...More

Thank paovanemartin
Reviewed 9 March 2018

I have been staying on and off at this hotel for about three years. First of all, the staff provide you with great service and treat you with courtesy and respect. Mario, the bellman, delivers exemplary service to guests and makes me feel at home...More

Thank freeatlast162
Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 16 March 2018

On behalf of all the staff of the Crowne Plaza Toluca we would like to thank you for your preference and loyalty during all these years. We are really glad that our services provided from all our staff they exceed your expectation as they go...More

Reviewed 18 February 2018 via mobile

This hotel offers everything needed for the business traveller. The service of the staff is second to none. The service in the restaurant is very good especially Armando Corral. The front of house staff are all so helpful in making the stay comfortable and as...More

Thank Holcombeishome
Response from Crowne P, Director de Relaciones Públicas at Crowne Plaza Lancaster TolucaResponded 20 February 2018

Dear Sir; Good morning. Thank you very much for your feedback. We will continue working as hard as we have been so we can make our guests feel welcome. If you have any other suggestion ir comment please share. It will be appreciated. Best regards,...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$113 - US$839 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Toluca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$839 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Toluca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (44)
Room & Suite (49)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
TravelM0m2000
3 March 2016|
AnswerShow all 4 answers
Response from Braxo | Reviewed this property |
Breakfast is normally included, I would check, but I actually request it is not because it is normally there. This is not a comment on the quality and selection at breakfast, it is very nice actually. All the rooms I have... More
0
Votes
Room Tips
"Take a room not connected to the road side."
Read review
"All rooms are nice"
Read review
"I really like the suites on the second floor."
Read review
"First time stay in this hotel, so I don't know which location/rooms are better. But my was on top floor."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing