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Courtyard Toluca Tollocan

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#7 of 25 Hotels in Toluca
Certificate of Excellence
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Courtyard Toluca Tollocan
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131 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Puebla, Mexico
Reviewed 3 weeks ago via mobile

Quality of the hotel is excellent, meal service is great for breakfast . Indoor gym is ok and suites are also good , internet service is fast enough for business travelers. Dinner buffet is also attractive

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Helpful?
Thank Ernesto M
Francisco R, General Manager at Courtyard Toluca Tollocan, responded to this review

We appreciate your outstanding feedback corresponding to our quality attention a service you had in your second home. It's well knowing our service over took your expectative. It will be a pleasure having you back on your next visit with us and welcoming with the same attention.

Puebla, Mexico
Reviewed 28 December 2016 via mobile

When staying make sure you ask for an upper level floor to the back. The hotel is so cheaply / badly built that one hears everything. On a positive note the breakfast is great. The staff is so so not very knowledgeable and long check in / out

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1Thank marc20303
Atlanta, Georgia
Reviewed 16 December 2016

I have stayed at this Hotel more than I have my own home this year. The staff is extremely friendly and helpful. It's almost like coming home when I walk in the door and the staff calls me by name. My room have always been extremely clean and comfortable. The breakfast buffet has a plethora of choices for all tastes....

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Thank maxwell972016
Reviewed 30 November 2016 via mobile

One of the best hotels on the strip. Thanks to Cuauhtemor for the great service. The food is great. The rooms are clean and comfortable. Also thanks to Mayra. You all made my stay very comfortable. Thank you to all the staff. Steve Lush

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Thank scl0462
Reviewed 31 October 2016

I travel down to Toluca frequently for my job, and this is the only hotel I stay at. I've had really good service from the staff, and they even send the van when I call, even if I've gotten off work at midnight. Cuautemoc's really tries to get to know you and help you out.

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Helpful?
Thank Zachary P
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Mr Zachary P Thank your for taking your time and write us a review about your stay at the hotel Courtyard by Marriott Toluca Tollocan, we appreciate your comments and we are working on there to make our service as an excellent as you deserve. We are glad to be your first option each time you come to Toluca,...

Reviewed 25 October 2016

Whether its Yareli and the front desk, or Erik and the restaurant staff, you can always count on the service to lift your spirits. The rooms are cozy and modern, and the staff is always helpful, they will bend over backwards if need be. A wonderful home away from home in my humble opinion.

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Helpful?
1Thank Joshua Z
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Mr Joshua Thank you for sharing your experience at the Courtyard Toluca Tollocan. As a our guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Reviewed 20 October 2016 via mobile

Great location with restaurants you can walk to. Newer hotel with comfortable rooms. Hotel staff are helpful and friendly. I use daily courtesy ride to and from work daily. Great sports bar right in the hotel that has excellent breakfast buffet daily.

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Helpful?
Thank DaveA68
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Mr DaveA68 First of all I send a cordial greeting on behalf of the Marriott family and we thank you for your time to share your experience with us. We are very proud to know that we provide a memorable service experience, the whole team is very happy to see the results and know that we meet their expectations...

Reviewed 20 October 2016

I have stayed at this location 5 times. They have the best wait staff and food service. They reminder guest names and foods and drinks they order. Samuel Rosas was awesome at the hotel restaurant and made my stay very enjoyable. This is the best place to stay in Toluca, Mexico

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1Thank Christan K
Reviewed 18 October 2016

I enjoy my stays at the Courtyard Toluca Tollocan. It is my designated place of stay whenever I'm working in the Toluca area. The staff of the hotel is extremely friendly and helpful. Cuauhtémoc is one of the guys I'd like to mention from the staff specifically. He has always been helpful, highly energetic and is a great person to...

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Helpful?
Thank Jamall P
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Jamall Thank you for taking the time to share your recent experience at the Courtyard Toluca Tollocan with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am...

Michigan
Reviewed 5 October 2016

Nice clean room with outstanding service, great food, and a friendly staff. The staff did everything possible to make my stay comfortable & pleasant, even through the language barrier. I will most definitely stay at the Courtyard Toluca Tollocan upon my return to Mexico.

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Helpful?
Thank b0bBryant
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Mr Bryant Thank you for sharing your experience at the Courtyard Toluca Tollocan. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and we invite you to chose the hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
A convenient hotel in Toluca located just eight miles from the Toluca Airport, with available complimentary shuttle service Company-Hotel-Company and Toluca Airport-Hotel-Toluca Airport. Our Courtyard by Marriott Toluca Tollocan hotel features free high-speed Internet in all guest rooms, as well as in our meeting rooms and business center. ... more   less 

Additional Information about Courtyard Toluca Tollocan

Address: Paseo Tollocan 834, Toluca 50120, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Toluca
Price Range: $130 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Toluca Tollocan 3.5*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com and Marriott so you can book your Courtyard Toluca Tollocan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Business Hotel in Toluca
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Toluca Tollocan staff and other travellers.
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Questions? Get answers from Courtyard Toluca Tollocan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sometimes there is elevator traffic if you are a light sleeper ask to get away from the elevators”
 of 5 bubbles joshuaz579, 25 Oct 2016 | Read review
“One side of the hotel you get to view the city of the Toluca and the mountains.”
 of 5 bubbles 168christank, 20 Oct 2016 | Read review
“Try to get an odd numbered room on the back of the hotel, the train runs all night..”
 of 5 bubbles 810justj, 1 Oct 2016 | Read review
“Hotel shuttle available, if you plan to go out for dinner or something, however you will need a couple of hours of advance notice.”
  • view from outside the elevator
 of 5 bubbles 626prasadm, 27 Aug 2016 | Read review
“Stay away from rooms close to the elevator. If you stay in the suites, the tv is too small for the size of the room which is large.”
 of 5 bubbles dlc1975, 2 Aug 2016 | Read review
5 of 5