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Courtyard Toluca Tollocan

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#8 of 25 Hotels in Toluca
Certificate of Excellence
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Courtyard Toluca Tollocan
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137 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Toluca Tollocan
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Showing 89: English reviews
Reviewed 20 October 2016

I have stayed at this location 5 times. They have the best wait staff and food service. They reminder guest names and foods and drinks they order. Samuel Rosas was awesome at the hotel restaurant and made my stay very enjoyable. This is the best place to stay in Toluca, Mexico

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1Thank Christan K
Reviewed 18 October 2016

I enjoy my stays at the Courtyard Toluca Tollocan. It is my designated place of stay whenever I'm working in the Toluca area. The staff of the hotel is extremely friendly and helpful. Cuauhtémoc is one of the guys I'd like to mention from the staff specifically. He has always been helpful, highly energetic and is a great person to...

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Thank Jamall P
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Jamall Thank you for taking the time to share your recent experience at the Courtyard Toluca Tollocan with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am...

Michigan
Reviewed 5 October 2016

Nice clean room with outstanding service, great food, and a friendly staff. The staff did everything possible to make my stay comfortable & pleasant, even through the language barrier. I will most definitely stay at the Courtyard Toluca Tollocan upon my return to Mexico.

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Thank b0bBryant
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Mr Bryant Thank you for sharing your experience at the Courtyard Toluca Tollocan. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and we invite you to chose the hotel...

Reviewed 1 October 2016

I've stayed at this hotel many times over the years and have always gone out to eat because the restaurant was so bland. Unattractive food and a limited selection. This past trip I only ate next door (The Barro) one night out of four. Most nights the restaurant if putting out a buffet that is very good, and I normally...

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Thank Just J
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Mr Just J Thank you for taking the time to share your recent experience at the Courtyard Toluca Tollocan with us. It is a our pleasure to know that we have fulfilled the first objective of our service, which is to offer our guests and visitors memorable experiences. Is gratifying to see that you enjoyed the different buffets that...

Greenville, South Carolina
Reviewed 30 September 2016

I was on a business trip and unfortunately had an accident with my eye that left me to rest for a bit in my hotel instead of working. The entire staff took care of me as if I was family. Flowers, cards and fruit were delivered to help make me feel better. The manager delivered my prescriptions to my room...

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Helpful?
Thank messickd
Francisco R, Gerente at Courtyard Toluca Tollocan, responded to this review

Miss Donna It is very gratifying for us to read through his words, that during your stay and recovery, we make the incident a less painful moment. We wish you feel better and you are already planning your next visit, since nothing gives us more pleasure that up again. Thanks for taking the time to share your experience, this has...

Chicago
Reviewed 24 September 2016 via mobile

Viva Mexico, Came here for a business trip. Received top notch service whenever I visited the restaurant anytime of day. Specifically I received above average service from: Stella Cuautemoc and Samuel. They not only provided fast, prompt and polite service, but they made conversation in both proficient English and helped me with my Spanish.

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1Thank Jeff J
Francisco R, Gerente at Courtyard Toluca Tollocan, responded to this review

Dear Mr. Jones First of all thank you for choosing us to be your hotel during your recent visit to Toluca. On behalf of all the people who work at Courtyard By Marriott Toluca Tollocan I thank you for choosing us to be your hosts during your stay and for taking the time to share your experience with us. It...

Reviewed 9 September 2016 via mobile

This was my first visit to this hotel. The hotel is clean, the staff very friendly and the atmosphere relaxing. After a long day at work it was nice to relax in the lounge. Stella makes you feel right at home with her bubbly personality, beautiful smile and excellent service. Her and the rest of their staff never leave you...

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Thank Patrick M
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Process Eng., It is wonderful to know you enjoyed every bit of your stay with us. It is our pleasure to make you feel welcome and at home. We are glad you liked the service and food that the restaurant offers as well I have shared your comments to Stella and the rest of the team who are very...

Illinois
Reviewed 27 August 2016

Conveniently located for easy access to numerous businesses in the area. The hotel looks like a newer construction. The staff are friendly and willing to answer any questions. The breakfast bar was the the most surprising and satisfying thing. It has a big spread of breakfast items ranging from cereals to fruits, breads/pastries, omelettes you name it (was under a...

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Thank 626prasadm
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear 626prasadm, It is wonderful to know you enjoyed every bit of your stay with us. It is our pleasure to make you feel welcome and at home. We are glad you liked the service and food that the restaurant offers and the area that the Courtyard is placed. Thank you for taking the time to comment about your experience...

Michigan
Reviewed 25 August 2016

Excellent attention. Excellent food. Excellent Internet/wireless. The must valuable condition is the personalized attention of all the personnel in the hotel in all the areas. I strongly recommend this place.

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Thank juanluisdc
Reviewed 6 August 2016 via mobile

It could be better... Knowing that the Zika virus is an issue, they should be more careful with the windows. I got back to my room 2 nights and found the window wide opened. Location is not bad but you can't go anywhere walking. The Argentinean restaurant located on the area had some very good steaks.

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Thank Ronald N
Francisco R, Gerente at Courtyard Toluca Tollocan, responded to this review

Dear Ronald N, First of all we would like to thank you for your loyalty to us. As to the Zika virus being Courtyard we are always aware of al guest well-being and have taken action to prevent this issue. The location of the Courtyard allows you to access some similar restaurants near the hotel, we also have a Mall...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
A convenient hotel in Toluca located just eight miles from the Toluca Airport, with available complimentary shuttle service Company-Hotel-Company and Toluca Airport-Hotel-Toluca Airport. Our Courtyard by Marriott Toluca Tollocan hotel features free high-speed Internet in all guest rooms, as well as in our meeting rooms and business center. ... more   less 

Additional Information about Courtyard Toluca Tollocan

Address: Paseo Tollocan 834, Toluca 50120, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Toluca
Price Range: $150 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Toluca Tollocan 3.5*
Number of rooms: 184
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Hotel Style:
#4 Business Hotel in Toluca
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Toluca Tollocan staff and other travellers.
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Questions? Get answers from Courtyard Toluca Tollocan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sometimes there is elevator traffic if you are a light sleeper ask to get away from the elevators”
joshuaz579, 25 Oct 2016 | Read review
“One side of the hotel you get to view the city of the Toluca and the mountains.”
168christank, 20 Oct 2016 | Read review
“Try to get an odd numbered room on the back of the hotel, the train runs all night..”
810justj, 1 Oct 2016 | Read review
“Hotel shuttle available, if you plan to go out for dinner or something, however you will need a couple of hours of advance notice.”
  • view from outside the elevator
626prasadm, 27 Aug 2016 | Read review
“Stay away from rooms close to the elevator. If you stay in the suites, the tv is too small for the size of the room which is large.”
dlc1975, 2 Aug 2016 | Read review
5 of 5