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HOTEL STYLE
Family Resort
Business
Languages Spoken
English, French
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Water sport equipment rentals
Kids pool
Car hire
Wifi
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Poolside bar
Canoeing offsite
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Sun loungers / beach chairs
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Private balcony
Safe
Private bathrooms
Refrigerator
Flatscreen TV
Walk-in shower
Bath / shower
Hair dryer
Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
Location
10 rue Pointe de la Verdure, Le Gosier 97190 Guadeloupe
Zenitude Le Salako
3.1 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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While the Zenitude Hôtel-Résidences Le Salako has earned compliments for its cleanliness and the efforts of its housekeeping team, opinions on the hotel diverge, particularly regarding its amenities and value. The aging facilities and the need for refurbishments overshadow the satisfactory buffet and regular upkeep.
Guests frequently note the rooms are outdated and marred by noise and maintenance issues. Although the hotel boasts a pretty bar and good cuisine, the atmosphere is often described as lacking charm and noisy, and the service experiences are hit-or-miss, leaving many to question the overall value offered.
Atmosphere
Noisy
Rooms
Neglected
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory
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The hotel is peaceful with its own beach, with free sun loungers, a water sports kiosk and beautiful views. The pool is small, but clean and very pretty, with comfortable sun loungers looking out over the sea and the wonderful views. All the communal areas of this hotel were well decorated and clean, it felt like a lovely resort.
The rooms were not in the same vein though, we had a room in the first building, it was very sparse, with a weird side balcony. We asked for extra pillows which came quickly, but should have asked for extra towels too, as they were tiny. The curtains and throw pillows looked new, and certainly went some way to brighten the place up, but they need to go a step further to make it feel inviting and comfortable.
We were only there for 1 night, so didn't bother to complain, but the room wasn't really cleaned properly and the maid let herself in the next morning to catch me naked... i don't even know why she would be trying to come in, as we were checking out that day.
A small shop and a few restaurants were just a 2 min walk away and we enjoyed a nice meal and picked up some bits at the shop that opened late, it was very convenient.
I would consider staying here, if i planned to be out all day, either enjoying relaxing at the hotel pool / beach or out exploring, but not if i was spending any amount of time in the room.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Service Hébergement, Service clients/Réception at Zenitude Le Salako
Responded Jan 4, 2024
Hello, Thank you for taking your time to write to us. We take note of all your comments. We look forward to welcoming you during your next stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Karibea Beach hotel is beautifully positioned and has a lively beach adjacent. The breakfasts were excellent though it was a battle every morning to try to persuade the staff to produce a cup of decaf coffee! The room had superb views across the bay and was ample size. The main problem was the bathroom. Although cleaned every day it never felt or smelt as if it has been touched at all! There was definite unwholesome smell in there all the time and this was disappointing and off putting. Also it has to be said that there is a lack of provision for getting snacks during the day. The lunch and evening meals were expensive so we went out into surrounding area for food each night. It would have been useful to be able to get a baguette or cake somewhere on the site however. Beautiful position and beach but.......
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Estelle G, Service clients/Réception at Zenitude Le Salako
Responded Feb 26, 2020
Dear Guest, We thank you for your comment. We regret that your stay did not live up to your expectations. We will share your recommendations with our Catering team. We hope to have the opportunity to welcome you back in KARIBEA BEACH HOTEL. The KARIBEA BEACH HOTEL Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Business travel Very contrasting stay The rooms are old, small, with a super old bathroom, the towels leave fluff. The Pension is very high and ugly.
A beautiful beach with a nice bar overlooking it. Very good breakfast
Very average welcome
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Date of stay: September 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shameful! Rooms are dirty, air conditioning was leaking. The food was disgusting, with cheap food worthy of a canteen, always the same, and without local vegetables or fruits, while the markets are full of fresh produce. Nothing to eat after 8:00.
The animation was almost non-existent and ridiculous, with a stoppage of activities at 9pm and no late animation. The reception at the bar varied according to the waiters, while at the restaurant and reception it was very friendly (only positive).
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:à fuir
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms are only available from 15:00. The TV has major failures (the show skips or freezes at times) the Wifi be does not work.
Dinner, buffet style and not particularly fleshed out, costs 36 euros it is very expensive for little choice or taste...
The rooms of which of silt but very clean.
In short, if I had known I would have gone elsewhere...
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Date of stay: November 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One thing's for sure... we're not coming back. On arrival we were well received. The Inn is old, the rooms need a good touch of paint, the furniture does not talk about it. Help, even bedding and linen are to be reviewed... The first evening we noticed that the Pension was noisy.We did not complain. The second and third night were shabby, the noise made by Netball players got the better of us. We complained to the staff at 00:30, but no one moved to fix the problem. Members of the sports team were banging on our door , shouting and laughing loudly, we called the reception and then we moved to tell them that something really needed to be done. In the end nothing was done.The next morning we complained to the 2 receptionists present and guess what? They didn’t care, to remain polite.... In short, all this to tell you that it is better to pass your way. We left this place not at all zen... You're going to have to take a little more account of your customers. Train your staff, that’s the minimum, ladies and gentlemen. “You, the staff, do not forget that if this Pension closes, you will find yourself on the square, and your sulking mines with,the people in question will recognize themselves. Good hearing...
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Franchement.allez voir ailleurs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Firstly this hotel complex is huge, I checked in at reception and was given very vague directions to the block I was situated in. Of which I got lost, in a resort like this there should be some sort of map or better signage to find your room failing that if someone cant understand your directions due to poor english then get off you bottom and show me. Anyway I found it.... the rooms are extremely basic, there is no headboard on the bed there are no tea and coffee making facilities (i know this is a very british thing but still in other countries they have cottoned onto this idea). There is no facilities for ice for the room there is no bottled water in the room. The toiletries are ok but on dispensers bolted to the wall. The only food outlet in the evening is the bar on the beach this is ok but waiter again no english (as if) I ordered a starter and main course and he missed out my starter so annoying for me a lost income for the hotel food was ok, you have a lot of restaurants nearby which you can walk to much better, Food in the buffet restaurant for breakfast and dinner was very good and fresh staff excellent in the buffet restaurant. The only thing I didn't like in the buffet were the birds which even eat off the buffet I know this is also the perch above where you're eating which i didnt like or find hygenic, just keep the doors shut!
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Date of stay: July 2022
Rooms
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Estelle GRAVELOT, Service clients/Réception at Zenitude Le Salako
Responded Jul 28, 2022
Dear Alastair, We thank you for your comment following your stay in our residence. We are very disappointed to know that your stay did not meet your expectation. We take note of your encountered inconveniences, but regret that this happened to you. We are delighted to know that you enjoyed our restaurant, and the offered breakfast and dinner. We are already working on equipping a courtesy tray in the room (coffee, tea, water) Hoping you will not remain on this negative impression; we will be happy to welcome you back in our Zenitude Residence.
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Comfortable room BUT very mediocre meal, any wines, very noisy, music and karaoke during meals, impossible to have a discussion. Evening entertainment at the Pelican, woe betide you if you occupy a neighboring room. Staff at the reception unkind, you are taken deposit for towels... which are not available until the next day 9:30. In short, maybe good for families but not if you do daytime tourism
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bad points 1. Clipper no elevator, broken down for days... 2. PMR places not respected at parties and seminars held on weekends in the evening (no way is visibly put for security officers to at least put a sticker well sticky or other to ensure respect for its places) The fault lies not with the agents but with the Pension management or management who seem lax on the respect of PMR places. Park outside the Pension because everything is taken and ride everything with my cane.... 3. Fridge: you don't have a Freezer so forget about ice or ice cream ... You can't put anything in it because it's so small. 4. Nothing is put in the rooms to spread his laundry...
Good points 1. One or two young hostesses who are super nice and very welcoming. 2. The pool and beach are nice. 3. The staff is friendly in general. 4. Cleaning staff respect red or green signs.
Rating of 2 is for PMRs who for a Pension should not be a problem for a PMR to be able to park on the profile of people who come to party.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Compliquer si PMR et si vous comptez remplir le frigo ou étendre votre linge.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotels in guadeloupe is generally quite expensive and we find this hotel very good value for money (Eur 120 per night including breafast for the three of us). We stayed in the salako building. The room is quite old and the aircondition drips water. Evening entertainment was boring and loud . BUT, the location was really good. Hotel has its own beach with fine white sand. We did not need to drive to other places. there was also a short cut along the beach to a ferry stop (less than 10 minutes walk) that can get you to the super nice small island ilet du gosier. Sea view from our balcony was very nice. The restaurant where breakfast is served is right by the sea - always feels so good to start the day with nice views. We ate buffet dinner there once which was good. also tried the a la carte restaurant on site which was not good at all. Within very short walk there are other nice options for dinner. Remember this is a low key 3 star hotel - you get what you pay for - the beach and the view made up for the old room facilities.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Le Gosier area.
PRICE RANGE
C$160 - C$229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
karibea beach resort gosier hotel gosier, hotel karibea salako beach, resort karibea salako beach
LOCATION
CaribbeanGuadeloupeGrande-Terre IslandLe Gosier
NUMBER OF ROOMS
270
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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