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Wyndham Garden at Palmas del Mar

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Wyndham Garden at Palmas del Mar
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1,214 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Garden at Palmas del Mar
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Showing 939: English reviews
Milwaukee, Wisconsin
Reviewed 3 April 2016

The hotel was beautiful and our room looked right over the picturesque pool. The food and drinks were delicious. The resort was very relaxing. There isn't a lot to do at night and for that reason I would say it is targeted more towards a family atmosphere. However, it is incredibly easy to meet new people. All of the employees...

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Helpful?
Thank kb5105
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

Thank you for sharing your experience with us. I will let Rosangely know you enjoyed her service. Our staff is always willing to serve and help our guests so that they can enjoy their stay. It pleases us to know you and your friends have enjoyed yours and we look forward to welcome you back!

Reviewed 2 April 2016

We stayed at this resort 8 nights and overall enjoyed the stay. Value for the price: Only worth if you get some great deal (we got 50% off on Groupon for all-inclusive). PROS * Beautiful place, the resort is very clean * The food is various and tasty (especially dinner at Amalgama, breakfasts there are so-so) * The staff was...

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Helpful?
Thank Vladislavs D
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

Your feedback is very important for us and I'm glad you have taken the time to share your experience with us. Please accept our apologies regarding the inconveniences you experienced at our hotel and the restaurants issue. We are already improving in some ares so that we can provide our guests with a better service.

Reviewed 31 March 2016

The Wyndham Garden at Palmas del Mar is a beutiful place to enjoy with the family. Peaceful and relaxing place, but the best of all was the Excellence Service provided by Ramon Echevarria assistant Revenue Manager Reservation Coordinator. In general all the staff was pleasant and very customer service oriented. The breakfast and Easter Brunch was excellent.

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Helpful?
1Thank johannav469
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

Thank you for choosing us during your recent stay. I'm happy to know that Ramón served you well and that you are satisfied with your stay. Every time a guest shares their experience with us we feel very happy to be part of such great moments.

Punta Cana, Dominican Republic
Reviewed 29 March 2016 via mobile

Well coming in to the property we were amazed of Palmas del Mar, once in check in disaster struck! Room not ready at 5pm, checked in at 6 no towels or toilet paper in room!!! Wow!!! Well lets give it a try! Restaurant was outbof 90% of the menu! Thanks to Julio we were able to eat at 11pm as...

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Helpful?
Thank peterpuntacana
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

I'm so sorry to hear you and your family didn't enjoyed your stay at our property. For us is very important that our guests enjoy their experience and when we fail to do so we feel really concerned. We do appreciate you sharing your comments with us as we will share them with our team.

Milwaukee, Wisconsin
Reviewed 29 March 2016

The resort was beautiful and the food was very good compared to other all inclusive spots I have visited. However, the food takes a long time to be prepared. Also, the staff is wonderful! Especially Rosangely! She mostly worked at the pool bar while we were there and was very friendly along with all of the other amazing staff.

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Helpful?
Thank abismall94
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

We are glad to know you enjoyed your stay at Wyndham Garden at Palmas del Mar. Rosangely is always ready and willing to serve our guests and she makes sure they have everything they need. It seems by your review that she has done a great job. I look forward to welcome you back.

New York City, New York
Reviewed 29 March 2016 via mobile

What can I say? I had a great time! This resort was AMAZING, BEAUTIFUL, PEACEFUL, and a PARADISE. THE staff was pleasant and always greeted with a smile. What I loved most is how clean, and well manicured they keep property. I felt like I was on a paradise island. If you're looking for a place to relax, regroup, refocus,...

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Helpful?
Thank Nay N
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

Thank you a lot for such a great review and for choosing Wyndham Garden at Palmas del Mar during your recent stay. I'm very happy to know you enjoyed your stay and were able to relax and distress. I will let our staff know you were very pleased with their service and we look forward to welcome you back!

Reviewed 28 March 2016 via mobile

The Wyndham Garden at Palmas del Mar are so lovely. They are very pleasant, try to help whenever possible, will make anything happen, have great attitudes and are all around wonderful. Marilyn, Rosangely, Roberto and Yanitza are wonderful at the pool. The shuttle drivers are helpful and fun to talk to. The all inclusive package is wonderful and easy to...

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Helpful?
Thank Leigh B
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

We appreciate you taking the time to share your experience with us! We are thrilled to know you have enjoyed your stay at our property. Our team loves to serve our guests and make sure they have a great experience and it seems by your review they have accomplished it. We hope to welcome you back in the future!

Rochester, New York
Reviewed 25 March 2016

Our experience at this hotel was much worse than expected and we faced many complications right from check in. We arrived to the hotel around 8PM and were greeted very nicely by multiple employees. We checked into our room, and went out to the car to gather our belongings. To start, there is NO ELEVATOR in the building, and none...

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Helpful?
Thank Eddie T
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

Dear Eddie, I'm very sorry to read about all the inconveniences you experienced while at our property. Please accept our apologies as there is no excuse for assigning you a room that was already occupied by another guest. I will definitely share your comments with our team and rest assure correctives measures will be implemented so that no other guest...

Reviewed 24 March 2016 via mobile

First and foremost it's a beautiful place. The resort consists of different gated communities for golfers and families that own homes. Me and friends went the week of good Friday and expected to see a lot of kids vacationing as well but surprisingly there wasn't, it was quiet. The only issue we had staying at the resort and in PR...

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Helpful?
Thank Lisabel G
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

Thank you for your feedback and please accept our apologies if you weren't satisfied with customer service. As you can see from most of our reviews our team is distinguish by their exceptional customer service.

Toa Baja, Puerto Rico
Reviewed 23 March 2016

The All-In is meant to be it...The food was fantastic best steaks, fish and pastas all in one place. Vivian Baez at front desk fill succeeded our expectations as a family providing us with an awesome accommodation close to recreational areas where our kids enjoy in full. The breakfast at Amalgama had a very pleasant service staff all time asking...

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Helpful?
Thank Wanda G
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

We are thrilled to know you and your family enjoyed your stay at Wyndham Garden at Palmas del Mar. We focus on providing great service as this make guests'stays memorable.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Amalgama
Amalgama
Cuisines: Caribbean, Italian, Latin, Spanish
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located in the prestigious community of Palmas del Mar, the Wyndham Garden at Palmas del Mar provides you with a balance of exciting amenities in a serene environment full of of luscious gardens. Our rooms reflect our tropical setting with one king or double beds, and all the modern in room amenities you expect. With gorgeous gardens that are the perfect set up for any event or private dinner or wedding. With two golf courses designed by 4 time champion Gary Player and renown architect Rees Jones, an infinity pool, tennis courts as well as an expansive beach, one of the best for sailing and surfing in Puerto Rico's east coast.With nearly 10,000 square feet of banquet space, we provide you with indoor and outdoor settings that will be the perfect compliment for all your meeting needs.After a day of leisure or business, you can enjoy an exhilarating casino experience at Casino Real that offers a wide array of table games and slot machines, a perfect location for the most selective gamer. ... more   less 

Additional Information about Wyndham Garden at Palmas del Mar

Address: 170 Candelero Dr, Humacao 00791-6110, Puerto Rico (Formerly Four Points by Sheraton)
Region: Caribbean > Puerto Rico > Humacao
Price Range: $174 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Garden at Palmas del Mar 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Wyndham Garden At Palmas Del Mar Hotel Humacao
Palmas Del Mar
Sheraton Humacao
Four Points Humacao
Humacao Four Points
Humacao Sheraton
The Villas At Palmas Del Mar
Wyndham Garden At Palmas Del Mar Puerto Rico/Humacao
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden at Palmas del Mar staff and other travellers.
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Questions? Get answers from Wyndham Garden at Palmas del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“building #2 is most central, trade potential ocean view for pool & pool people. Building #3 nicer views, only close to breakfast and dinner”
 of 5 bubbles nr711, 22 Feb 2017 | Read review
“Never accept a room near the lobby”
 of 5 bubbles saulov772, 19 Feb 2017 | Read review
“if you don't mind climbing three flights of stairs and over looking a roof top... room 227 is very nice.”
 of 5 bubbles komo5, 13 Feb 2017 | Read review
“Ask up front before booking for hotel fees”
 of 5 bubbles 475krist, 4 Feb 2017 | Read review
“Request room near pool (if that's important to you), remember that TVs are connected to a wall switch, & be wary of the shower temperature.”
 of 5 bubbles jafsurvey07, 26 Jan 2017 | Read review
5 of 5