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Park Royal Puerto Rico at Club Cala

Orbitz.comUS$184*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Park Royal Puerto Rico at Club Cala
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581 Reviews from our TripAdvisor Community

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Mount Laurel, New Jersey
Reviewed yesterday NEW

I really enjoyed my stay at Park Rotal. I will comong back soon. Thank you for a great service. Humacoa is a great location. All my guest was very happy with the facility. A couple things will make it better thoough. For example: Exercising room!

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Thank lyoneld2017
Victoria, British Columbia, Canada
Reviewed 2 days ago NEW

Rooms were a bit dated but certainly met our requirements. Restaurants in the complex were super and good variety. A car is necessary to see the area and get around. Front desk staff very helpful. side trips to snorkle, day trip, visit El Junque National Park all worthwhile.

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Thank mcinvic
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Thank you for sharing your review of your Park Royal Club Cala experience. It gladdens us to read that you were able to take advantage of our convenient location, resort amenities and accommodations. Making memorable vacation experiences is what we do best and it’s great to know our staff also exceeded. Please come visit us again! Cordially, Sem Cuevas General...

Reviewed 1 week ago

This was my first time in Puerto Rico. Before coming to the island, I talked with the hotel and requested renovated room. They said they would make a note of it and try to accommodate. When we checked they gave us a renovated room sitting poolside. It was a great room. Very nice and spacious. All during the week, the...

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Helpful?
Thank Colin S
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Thank you for sharing your great review of the Park Royal Club Cala. It brings us happiness to see that you enjoyed your first visit to Puerto Rico, and found pleasure and advantage in our convenient location, accessibility, spacious units, resort amenities and accommodations, and wonderful staff. Your satisfaction is very important to us as well, as we always aim...

Patterson, New York
Reviewed 1 week ago

The check in process was fairly easy, we got a split-level 3 bedroom overlooking the marina. None of the beds in our unit were Tempur-Pedic or any kind of memory foam for that matter. The setup of the rooms was good. The biggest factor for the low rating is that the room was filthy. We checked-in late so we were...

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Thank Trish4sure
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

We are appreciative of your business and for providing us with details regarding your recent stay. It is with great concern that we read your comments, and it disappoints us to know that we did not succeed in meeting your needs. Please accept our most sincere apologies for the inconsistencies and inconveniences you have noted concerning the lack of cleanliness...

Reviewed 1 week ago

Such an amazing property and people. From beginning to end our vacation at the Park Royal Club Puerto Rico was outstanding. The rooms are great in size with everything we needed. The staff is lovely and very helpful. Cant 'wait to come back in the future again.

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Thank davidruss09
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

First of all we would like to thank you for choosing Park Royal Club Cala, as host of your recent vacation. Humbling and gratifying that overall guest experiences are so well received. We are glad that you enjoyed your stay with us and that you found comfort in our amazing property. As usual for us, we have already shared kind...

Freeport
Reviewed 2 weeks ago

My family and I own a time share at Club Cala now for over 20 years. We have had many family vacations over the years and were very happy to see some improvements this year. The most helpful improvement is now someone is stationed at the beach to give you a beach chair and you don't have to wait.

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Thank Anna B
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

We value and appreciate all our visitors especially our Club Cala long-time owners and we thank you for always choosing Park Royal Club Cala as host of your family vacations. It brings us to happiness to see that you found comfort towards our hotel many improvements and pleasure in our exclusive beach setting and resort amenities. Your satisfaction is very...

Virginia Beach, Virginia
Reviewed 2 weeks ago

This vacation stay was a memorable experience. I confirmed my stay beforehand with Milton and he is extremely polite, very sweet and helpful. He even sent a car to pick me up at the airport. Pretty much everyone at the front desk was very helpful and worked hard to make sure everything was taken care of for us. I would...

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Helpful?
Thank 208alicer
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Thank you for you kind words of assessment of the Park Royal Club Cala Puerto Rico. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority! Making memorable vacation experiences is what we do best and it’s great to know our staff exceeded....

Reviewed 3 weeks ago

Beautiful resort with all of the amenities! The staff was excellent! Very nice pool area and liked the shopping close by. If you are planning on seeing other sites away from the resort it is a bit far to drive, but maybe that is because Puerto Rico is so large. Never the less we managed to see Old San Juan,...

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Thank RonaldGu
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Thank you for your stay at Park Royal Club Cala Puerto Rico, and for the time taken to share your pleasant experience. We are thrilled to hear that your experience was superb and that you found our hotel beautiful and enjoyable. Making memorable vacation experiences is what we do best and it’s great to know our staff exceeded. Please come...

Reviewed 4 weeks ago

Our first time at Club Cala was in 2007 and since then we have made it our favorite place to vacation with our family. We try to go every year (December). The staff is excellent. Iris is the best in her service and attentions. Always willing to please the customer. The manager, Mr. Cuevas is very attentive to the guests'...

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Helpful?
Thank Tania C
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Thank you for your preference and for your kind review. It was a pleasure to welcome you back at Park Royal Club Cala. Our hotel has become a favorite spot for many special events, business visits and vacationers alike, and it's thrilling to know that you’ve found our resort to be a great place to stay! Humbling and gratifying that...

Markham, Canada
Reviewed 4 weeks ago

This is our second time at this location. The units are dated and could use some TLC. However they are very clean. The staff is friendly and efficient on check in. If you are looking for luxury this is not the place. But if you want a good base to sight see from this is a good location. We really...

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Thank Michael G
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Please let me thank you in the first place for staying at Park Royal Club Cala. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Positive team comments are shared, immediately, and areas of critique are certainly also shared and assessed. I greatly appreciate your comments about aspects of the room that...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf Course
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Located in Palmas del Mar, this hotel is 0.4 mi (0.7 km) from Palmas del Mar Beach and 9.6 mi (15.4 km) from Lucia Beach. Playa Larga and Maunabo Lighthouse are also within 20 mi (32 km). A marina, 2 outdoor pools, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include a 24-hour business center, a children's pool, and concierge services. All 104 soundproofed rooms feature Tempur-Pedic beds and sofa beds. Guests will find kitchens with refrigerators, microwaves, and dishwashers. ... more   less 

Additional Information about Park Royal Puerto Rico at Club Cala

Address: 50 Club Cala Dr | Palmas del Mar, Humacao 00791-6225, Puerto Rico
Region: Caribbean > Puerto Rico > Humacao
Price Range: $239 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Park Royal Puerto Rico at Club Cala 2.5*
Number of rooms: 104
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Also Known As:
Park Royal Puerto Rico At Club Cala Humacao
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Questions & Answers

Here's what travellers have asked, with answers from Park Royal Puerto Rico at Club Cala staff and other travellers.
48 questions
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Auburn NY
3 months ago

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Questions? Get answers from Park Royal Puerto Rico at Club Cala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be prepared for lots of stairs. The units are multi level.”
michaelgS6217WW, 23 Apr 2017 | Read review
“Only comment I could make would be the kitchen. It would have been nice to have a mug for coffee and if you were lucky enough to use the oven there was nothing to cook in, only pots for top of the stove.”
W4547MProbertd, 13 Apr 2017 | Read review
“we are pool people so we stayed pool side”
zitigirl, 29 Mar 2017 | Read review
“The three bedroom villa was the perfect size for our party of seven. The full kitchen made breakfast and lunch "in" easy breezy. The huge dining table made nightly card games a must.”
G4939POjims, 27 Mar 2017 | Read review
“LOTS of stairs!! You go up stairs, then down stairs just to get to the registration desk.”
houletmj, 23 Mar 2017 | Read review
5 of 5
Orbitz.com
US$184* /night
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HotelQuicklyUS$252
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Prices are for 1 room, 2 adults
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