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Casino Rama Resort

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#2 of 2 Hotels in Rama
Certificate of Excellence
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Casino Rama Resort
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370 Reviews from our TripAdvisor Community

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There are newer reviews for Casino Rama Resort
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Showing 363: English reviews
Georgetown, Canada
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 26 June 2016 via mobile

We normally go to Rama enjoy our time, one thing is when weirs restaurant is closed for the evening is stupid, we had breakfast this morning and the section we were in the waitress was new, we waited 45 minutes for our meal, and then top up coffee was cold, an asked for water never got it. We asked the... More 

Helpful?
Thank my_lovely43
CasinoRamaPR06, PR Team at Casino Rama Resort, responded to this review

Hi my_lovely43, thanks for letting us know about your recent dining experience. It certainly does not sound like the usual customer service we pride ourselves on. We'll bring this to the attention of our Food & Beverage team and we thank you for allowing us the chance to address them. We hope that there will be another visit and that... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 June 2016

interesting review by ADK as I recently had exactly the same experience. I wish you luck getting the room that you request and that they confirm. 2 beds in non smoking suddenly became 1 bed in smoking which absolutely reeked of smoke. unable to sleep I left at 4:15am. A hotel rep did call me and apologize and offered an... More 

Helpful?
1 Thank Richard W
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 June 2016 via mobile

Visited here had a flutter in the machine and stayed for the grand buffet great value and amazing food choices , the resort is beautiful in architecture great range of shops . My family we are visiting here in Rama know the place well and gave us the full tour.

Helpful?
Thank Dawn1n
CasinoRamaPR06, PR Team at Casino Rama Resort, responded to this review

Hi Dawn1n, thanks for sharing your experience with us! We hope your next visit is just as great - Lisa, PR Team. More 

toronto
Level Contributor
92 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 16 June 2016

Travelled as a family of 4 for the May long weekend. PROs: Fantastic quick and early check in. We requested a fridge and we received one. Spa services wonderful. Pool warm. Venue for Alice Cooper concert fantastic! Discount on our bill given for room outlined below. CONs: Room 513 stunk of smoke (even though a non-smoking floor) when we arrived.... More 

Helpful?
2 Thank ADK_Dreamer
CasinoRamaPR06, PR Team at Casino Rama Resort, responded to this review

Hi ADK_Dreamer, we are sorry to hear about your recent experience. This doesn't sound like the customer service we pride ourselves on. We'll pass your comments along to our Hotel and Food & Beverage teams for their review and we thank you for the chance to address them. We hope there will be a next visit & that we exceed... More 

Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 June 2016

Have been multiple times to enjoy some time with my girls. The robes are lovely, the hotel provides great and spacious rooms. The casino is nice and the ambiance of the aboriginal decor is amazing. Really enjoyed our stay and will be back!

Helpful?
Thank PepperXena
CasinoRamaPR06, PR Team at Casino Rama Resort, responded to this review

Hi Catherine, thanks for taking the time to share your experience! We look forward to your return. - Lisa, PR Team More 

Guelph, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 June 2016

We drove about 200 KM for the gipsy kings show, with wife and two kids, my youngest son, 19, forgot his ID at home, it was denied entry and it did not matter what we begged and explained to them to please let him go only to the show, even we suggested they could escorted him in, but it was... More 

Helpful?
2 Thank rodrigoarango
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 June 2016 via mobile

People DON'T visit the Rama. Worst casino ever visited. Staff is not friendly . Everything starts at the entrance. They welcome you like enemy. Dealers doing lots off mistake without apologize .forget about Comps. I have played lots of casinos but never seen people like that. Same about hotel staff . If you like enjoy the time in Ontario best... More 

Helpful?
2 Thank Armen G
CasinoRamaPR06, Public Relations Manager at Casino Rama Resort, responded to this review

Hi, we're terribly sorry you did not enjoy your time with us. We will ensure that the Table Games team review your comments regarding friendliness as we do strive to provide outstanding customer service. Please also note, that if you have an issue with a team member while playing a game, you are welcome to ask for a Supervisor or... More 

Mississauga, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 May 2016

I've stayed in the hotel twice now when I was there to see shows. The rooms are very comfortable and spacious. In both rooms I stayed in, there were two queen beds - very comfortable, and a queen pull out sofa bed. The electric fireplace gave it a nice cozy touch. The bathrooms are also spacious with a tub and... More 

Helpful?
Thank Alwaysseekingsun13
CasinoRamaPR06, PR Team at Casino Rama Resort, responded to this review

Hi there, thanks for taking the time to share your experience! We're glad you enjoyed your stay and hope to see you soon again. All the best --- Lisa, PR Team. More 

Alliston
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 May 2016

We stayed at Casino Rama Resort for a night to see one of the shows. Our room was very spacious and clean. Fireplace in room gave it a romantic feel. The washroom was huge with a large walk-in shower and a separate tub. The bed was so comfortable that you didn't want to get up in the morning. We are... More 

Helpful?
Thank orrwhat
CasinoRamaPR06, PR Team at Casino Rama Resort, responded to this review

Hi there, thanks for taking the time to review your stay! We're happy to hear that you'll be coming back for another visit this week. We hope it's just as great as last time! All the best --- Lisa, PR Team. More 

Toronto, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2016 via mobile

Went to see Donny and Marie on Friday may 20. Had great food played the slots and enjoyed the show. Very fun night. Will definitely go back. Well organized in the casino and the huge theatre. Wasn't crazy about the exit routes out of the theatre after the show but I guess trying to disperse a few thousand people is... More 

Helpful?
Thank sidneyta
CasinoRamaPR06, PR Team at Casino Rama Resort, responded to this review

Hi there, thanks for taking the time to write a review! We're glad that you enjoyed your visit. We'll make sure to pass your comments along for review. All the best --- Lisa, PR Team. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Couchiching Court
Couchiching Court
Cuisines: Chinese, Canadian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Casino Rama Resort is Ontario's premier gaming & entertainment destination and has earned a reputation for presenting exclusive world-class sporting, entertainment & television events. Located in Orillia, Ontario, just 90 minutes from Toronto, the resort offers a complete entertainment experience with over 2,500 slot machines, more than 100 gaming tables, 8 unique restaurants, a world-class 5,000 seat Entertainment Centre, and a 289-room all-suite, full-service hotel, featuring spa and health club facilities. Casino Rama Resort is operated by Penn National Gaming, Inc. ... more   less 

Additional Information about Casino Rama Resort

Address: 5899 Rama Road | Rama, Rama, Ontario L3V 6H6, Canada
Region: Canada > Ontario > Rama
Number of rooms: 289
Also Known As:
Casino Rama Hotel Orillia
Rama Casino Orillia
Rama Hotel Orillia
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Questions & Answers

Here's what travellers have asked, with answers from Casino Rama Resort staff and other travellers.
7 questions
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Questions? Get answers from Casino Rama Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“watch for sales and get a players card it will help with the cost”
 of 5 bubbles ElizabethW558, 3 Dec 2016 | Read review
“If you're wanting to use the pool get room on that floor--believe it's 2 but check”
 of 5 bubbles 49Susie, 28 Nov 2016 | Read review
“A guaranteed reservation does not guarantee your room type”
 of 5 bubbles gffish, 19 Nov 2016 | Read review
“All roooms are very nice, therefore it depends on your preference.”
 of 5 bubbles rinacolangelo, 14 Nov 2016 | Read review
“Third floor close to the pool”
 of 5 bubbles jackandjill2015, 4 Nov 2016 | Read review
5 of 5